These folks were extremely dedicated when working with my car. I wasn't the most confident going…read moreinto this business due to some other local businesses recommendation. I am glad I went with these guys and I'm going to have them do some project work for me as I paint my car. Their team was super accommodating, even giving me a ride home. They were informative and knowledgeable about the paint process. The quality of the work begets the value of cost.

Thanks Taylor and the entire Bay Custom Auto team for handling my estimate to fix/secure a front…read morebumper and realign the hood on my 2000 GMC Sonoma SLS. The work accomplished corrected some long-standing issues with my truck, and it was Outstanding! Their team completed the work as promised within a day. I agree with other reviews -- the reception area was clean, neat and professional! The receptionists went out of their way to be friendly and supportive of customer needs! I was impressed with how Taylor, the estimator and my main contact, stayed on top of my work order to ensure the work met or exceeded my expectations! Great job team for outstanding work at a great price! Thank you! Frank R

They did a decent job with the repair even added back the pinstripe logo but here's my problem,…read morewhen they took off the front bumper they did something wrong to my right front LED (factory) turn signal when they put it back on cause now it hyper flashes when all the lights work and they won't fix it after MONTHS, for those asking I used the right turn signal worked perfectly normal when I drove there

This is a gem of a business in the heart of the 757. I had some touch up work done and Gene and…read morehis team ensured a result befitting a showroom and showcase standard. Prompt with appointment time and very clear communication. Observed and imparted care for my vehicle. These guys are the real deal in quality care and service!

So happy I decided to go to Just In Detail. Excellent service and super nice people. I had interior…read moreand exterior detailing done as well as the engine cleaned. I have a 12 year old car that is not in a garage and the engine looked brand new when they finished the job. Highly recommend this company!

Best service anywhere! Great owner and absolutely perfect job. Can't wait to bring in the other…read morecar!

Great service, responsive and great to work with. Will definitely work with them again.read more

I went and got my car fixed at this shop two days later I start smelling a burnt wire smell. They…read moretry to tell me it was my Cadillac converter and they wanted 1100 dollars to fix it so I went to another shop for a second opinion and come to find out It was a plastic bag wrapped around my exhaust pip and I feel like transmission repair put it there to get more money out of me better watch out for these shops because I damn sure enough almost got scammed by this one

This was my first experience with this shop. I brought my truck in for three things: an oil change,…read morea state inspection, and a windshield washer fluid hose repair. All three items were completed, so this isn't a review claiming that nothing was done. My concern is with the quality of the service and the follow-up afterward. During the inspection, I was told my truck needed a new engine air filter. The problem is that I had recently installed a high-quality reusable K&N filter. That recommendation immediately made me question how carefully it had actually been inspected. During the oil change, I noticed I was being charged several dollars more per quart of oil than the nearby auto parts store charged. To their credit, after I questioned it, they adjusted the bill. However, I shouldn't have had to catch that myself. In addition, when I left the shop, the "Check Oil" maintenance reminder had not been reset. My biggest concern involved the windshield washer hose repair. I was originally charged a diagnostic fee for what turned out to be a straightforward repair. After I questioned it, the charge wasn't removed--it was simply reclassified as labor. Before leaving, I asked exactly what had been done to repair the hose. This is a known issue on my model truck, and simply reconnecting the hose often means it will separate again. A simple zip tie is a common preventive fix. I never received a clear explanation of what repair was actually performed. To be fair, I contacted the owner before posting this review. Ryan responded promptly to my first email, which I appreciated. I then sent a follow-up email on June 8 asking one straightforward question: "What work was performed regarding the windshield washer hose repair?" More than a month later, I still have not received a response. No repair shop is perfect, and I don't expect perfection. I do expect careful work, fair pricing, and clear communication when I ask reasonable questions. Unfortunately, too many small issues added up, and the lack of follow-up from the owner ultimately led to this rating. There are many repair shops in the area, and this experience didn't give me enough confidence to return.

These guys are PROFESSIONAL! No pressure, great customer service. The best diagnostics ever! Fixed…read moreup 2 of my vehicles. I love the way they listen to customer concerns and address them immediately. S O L I D!!!

Called and explained to Matthew I had some digs and ugly scratches on my front bumper…read more He gave me an appointment for later that day. When I arrived he and a coworker immediately came out with some solution that miraculously removed about 85 % of the scratches. I had tried everything on the market. He also drilled my license plate back on cause it was hanging off and connected a loose panel on my passenger side. When I took out a charge card to pay I couldn't believe what he said. The customer service was exemplary, you just don't find that often these days, especially from anything pertaining to a vehicle. I would highly recommend Mars body shop.

I have had my vehicle repaired many times here and they have done great work. I highly recommend…read morethis mechanic shop who also does excellent bodywork. Bonus that it is a mom and pop shop and the owners are friendly and quick about getting your car back to you.

After a horrible incident of a truck hitting me I took my vehicle to Suttle body shop and they did…read morean outstanding job. The gentleman who mainly worked with me, Chris, made me feel cared for and that he wanted to do anything he could to help me during these trying times. A great man! Douglas' team worked on my vehicle and did amazing work. The lady at the front desk, Lauren, was very nice and thorough with helping me with the paperwork side. A big thank you to this team of people.

I rarely leave reviews, but this experience deserves one. I…read morepurchased my vehicle from Suttle Motors a few years ago and included a tire warranty. Recently, at around 70k miles, I needed new tires and reached out just to understand my coverage. I left a voicemail -- no response. A week later, I called again and was transferred multiple times. When I finally spoke with someone, I explained I needed an oil change and wanted to discuss my tires. The representative immediately dismissed me and said tire replacement "is not a thing," without even trying to understand what I was asking. Because of that interaction, I took my business elsewhere (Sam's Club), where I received quick and professional service. I still went back to Suttle the next day for an oil change. I arrived at 7:45 AM and was still waiting after 9:00 AM. In total, I've spent over 4 hours across two days dealing with poor communication and long wait times. The issue isn't just the wait -- it's the lack of customer care, follow-up, and basic professionalism. This dealership needs to improve how they treat customers.

Pro Alignment provided superior mechanical services to my 2001 Mazda Miata. It's hard to find a…read moregood and fair mechanic in this area but these guys know what they are doing. Not the cheapest price, but, very fair and they do it right the first time! Great Mechanics!! A+++++ service!!

Very honest every time I have ever brought my automobiles by for any type of service necessary…read more Always best to have them double check any car work done by a friend! I will definitely return in the future and they have my upmost appreciation for the quality work done and best value in pricing I've found around. Would highly recommend to a friend!