The main reason I am giving 5 stars is because of the integrity with which the work is done. I…read moredon't feel that anyone has tried to up-sell me, or have me do unnecessary repairs to my vehicle. The turn around time is very reasonable. I noticed too that even when Bobby, the owner, isn't in the shop, his employees still check-in on me while I am waiting for me work to be done. The last time I was there, I had to wait half an hour or so for a part to come in. While that employee was taking care of that, another one came and asked me if I was doing okay and being helped. That's really good service, and it's nice that he thought to do that even while his boss was not there to see that. I don't know if they still offer this, but when I first starting using Leading Edge Auto last year, they offered a warranty through TechNet (which I did use once.) Definitely my mechanic of choice.

We were traveling from out of town and our car broke down in the area. It was late on Friday…read moreevening and they were still at work and answered the phone. They recommended an excellent towing service and took our car in the same evening, after hours. It's a foreign car, so it took a couple of days getting parts, but they expedited the repairs and we were back on the road in two days. The owner, Zach, was very friendly, respectful, thorough, and was great about communicating the ongoing status of the repairs. Overall, we were extremely pleased and would highly recommend this repair shop.

London Bridge Auto did a great job and provided me with Military discount. Thank you!read more

Excellent service ! My vehicle was serviced and they got me on my way within a couple hours…read more I will return whenever maintenance repairs are needed............ Thanks

These guys are beyond professional. Great service and reliable work. They kept me up to date on…read moreevery portion of work I had done on my 2017 F150. In my honest opinion as a consumer, this is a business that has my respect and good faith in their work and word. Check them out the next time your vehicle needs some TLC

The repair was a quick money grab. Over charged for the part. Think long term not short term...read more

Avoid this shop. B&W Transmission replaced my rear main seal years ago, and I recently found that…read morethe transmission crossmember was installed with the wrongs bolts. They broke the bolts on the transfer case housing adapter on one side and cross threaded the other and did not secure the bolt. They never disclosed the damage they caused to the transfer case housing, and when confronted, they denied everything. Their sloppy work cost me $900 to fix and left my truck unsafe. Very disappointing workmanship and zero accountability.

Worst customer service I've ever experienced. I called and asked for a pricing for a service and…read morethe lady was very rude. Instead of answering the question she says "Well I don't even have the man power to do that." Then proceeded to ask why I needed that service. I got 4 words out and she cut me off and said the service I asked for wouldn't fix my problem. She also didn't offer for me to bring my car in for a diagnostic to confirm the service I was asking for, even though one has already been done and I know what I need. She said because she has been there for 20 years she already knew. How can you know based off of a phone conversation that lasted less than a minute and without seeing the car? I'm glad I did not spend my money here and would not recommend anybody else does.

Came to these guys with an issue. They quickly figured out what was up with my car and got it taken…read morecare of for me. Recommended quite a few other things I could get done as well. A little on the higher side but definitely helpful and worth it. Easy experience and good customer service.

i took my truck to get inspected and they told me that it was going to be 2300 dollars since they…read moretold me there was several things wrong with it so i took it elsewhere to be inspected and the mechanic there told me that 3 other people were quoted the same amount this week he told me that there wasn't any major issues and it would pass inspection after i put my window wipers on. i belive this place might be a scam

I wish I could give zero stars! on January 26th, I took my son's truck here to have the…read moretransmission rebuilt. Ronnie Hanson assured me that he could rebuild the transmission and he even pulled the "God" card. Told me that God was looking out for me and he could do it for $2,400.00. I fell for it hook line and sinker. The day the truck arrived at McCarty's, the price jumped to $3,000.00. That should have been my first red flag. He told me it would take 5-6 days. A month later, he released the truck back to us and watched my 18 year old son drive off in a VERY UNSAFE vehicle. He told my son that the transmission needed to reprogram itself and it would take about a week and to NOT worry about it jerking into gear. On the way home, every light in the dash board came on. I took it to another shop and spent an additional $600.00 to fix a problem that was not there when we took the truck to McCartys. The mechanic that fixed this issue, said that he did not feel comfortable with an 18 year old boy driving the truck that way, so he, the new Mechanic drove it back to McCarty's where is sat for 6 months. Every day, Ronnie would lie to me, my boyfriend and even my brother in law and say that he was working on it or waiting on parts. We asked for our money back and and the truck back and he would not give it to us. On July 11th, I received a call from Hampton Chevrolet asking what I wanted done to my truck. The truck was completely dead. Ronnie had the truck towed there and dropped off after hours without ever speaking to anyone. After that, and over night, he sold everything in his shop that wasn't bolted to the ground, shut the doors and went into hiding. WHAT A COWARD! I filed a civil suit and a judgement was ordered against him. I advise all of you that were scammed by this "God loving man" to do the same! At some point, it should turn into a criminal suit! Ronnie Hanson, you are a con artist and I don't know how you sleep at night. I have personally spoke to 5 other people that have been scammed out of thousands of dollars by him! I don't have to worry about anyone else taking your vehicles to McCarty's since he closed up shop. But I can pray everyone does their research and doesn't fall for the Ronnie Hanson scam if he starts doing business on the side or God forbid, opens another business! On the occasions I saw Ronnie in person, he smelled of alcohol. Be careful!

Has had our Jeep for 8 months. We dropped it off to have the transmission rebuilt in September…read more2022. Supposedly ready November 2022. Picked it up and paid and then it was having the same issues with shifting as we were having before we dropped it off. The owner told us we needed to take it to the Jeep dealership to get it flashed. Paid the dealership $200 and it didn't fix the problem. Took it back to the shop. Owner said the new torque converter went bad. Finally ready for pick up April 2022. On the way home from the shop on the James River Bridge the transmission starts smoking and completely stops working leaving me stranded on the bridge. Have it towed back to the transmission shop. Owner says he needs to put a different transmission in it . Every day we call he promises it will be done and gives some excuse why it isn't. Last week he said it was ready and that he was taking it to the Jeep dealership in Hampton and gave us the name of the service representative he's working with. Spoke to the owner yesterday and he said he hasn't heard from the dealership yet and that's why it's not ready. Called the dealership and they said the jeep has never been there and they haven't done business with him since 2022. Shop phone has been disconnected and he hasn't answered his cell phone. I do not believe anything he says. I doubt the transmission was ever rebuilt or replaced to being with. He has our jeep and $3000 we paid for the transmission. Please do not use this shop. We are going to have to get legal involved. Dishonest, unprofessional and doesn't know how to fix transmissions. I wish I had read his reviews before I ever took the Jeep there to begin with. It looks like I'm not the only one this has happened to. :(

Wow, I would give them more stars if I could. Funny enough, I was recommended to this place by an…read moreUber driver while I had my car at Meineke. I called them up and explained the situation about my air conditioner being broken and that I was looking for a fix until I can get enough money to replace the system. I took my car to them and when they checked it out, they mentioned that I shouldn't need to replace the entire system (opposed to what Meineke and pep boys told me), and that only the expansion valve and dryer needed to be replaced in it. Wonderful. They saved me so much money (upwards of $1200+ easily). The staff is wonderful. There is always a friendly atmosphere whenever I go there. I refuse to take my car anywhere else now. If I need something, I'm calling them first.

I came here on short notice when I noticed my state inspection was about to expire! They got me in…read morethe same day and completed the inspection in about 45 min. The waiting area is separate from reception but was clean and had a TV and coffee available. They did a nice job and were prompt and friendly. I'll definitely consider them for autowork in the future, although the limited hours are a little bit of a deterrent for when I have long work hours.

Though my first experience at this AAMCO location several years ago started out poorly, with the…read moreinitial repair not resolving my transmission issue, their Manager, Dave, handled it so well that I made the decision to take another car to them a few years later. Unfortunately, I had an identical unpleasant experience this time as I had with the previous vehicle when the first AAMCO repair did not resolve the problem. However unlike the first vehicle, the second repair on this vehicle didn't fix the transmission problem either. Nor did the third AAMCO repair- each one taking a week or more, requiring me to find alternate transport, etc. In exasperation, I finally told them I would like to just take my car to another (non-AAMOC) shop. They agreed and ended up paying for the repair there which was done right the first time. (Shocking!) AAMCO -- Never again.

i should have sued, brought my car in told them i had just had a new trans put in the year prior…read moreand juuust went out of warranty so i wanted a rebuild (7k oookay not too bad) ...3 months later, they kept my car for 3 months, they stole birth cert out of my car, my rims lug lock, a lot of other things, they took my new trans shell and put a "rebuilt one" in...they shorted the ECU some how?? said they couldnt get it to start and had to get a tech involved and i got the car back no power to the stereo took it right back like 5mins after i got it, right back. next day got it again realized months later they left my amp and subs disconnected, and they honest to god drilled a screw through the negative post and lead in my battery. broke my console...just yeh i should have sued and they are lucky im a better person than some people out there

I needed the car to be inspected. They had the car for an hour. They do ask permission to fix…read morethings if needed. They do recommend service if something needs repairs or replacement. I feel their service might be on the high side. I took it somewhere else to have brake pads to be replaced. The inspection was great.

Christian Brothers was recommended to me by another shop who didn't have the right equipment for a…read morecomplex repair. That's a high compliment from one mechanic to another. I went to Christian Brothers who didn't outstanding diagnostic and repair work at a price much more reasonable than I expected based on the required parts and complexity of the work. They communicated very well to keep me posted on the status of the work and were highly professional at all levels. I was thoroughly impressed.

Came in 35 minutes before closing and was still able to get a new tire purchased and mounted in a…read morerelatively short amount of time. Major kudos to Samuel at the front desk and Julius the technician who performed the work. The only reason this wasn't a 5 star review is because of Benjamin at the front desk, who showed no interest in addressing me even though I stood patiently in line - directly in front of him - for nearly 15 minutes as he took phone calls and spoke with other team members. Not so much as a 'thank you for your paitence' or 'I'll be right with you.' He made the statement of 'I'll be with you in just a moment' - while barely glancing up - as I approached the line, but didn't say a word afterwards - but was quick to chat it up with people that were in line after me. I won't speculate as to why he treated me this way, but that was horrible customer service. It took for me to get Samule's attention - while he was with a customer - to get seen.

Best place to go if you need a nail removed from a tire! Great customer service! Micheal came out…read morefrom behind the desk to greet me. Very polite, very respectful, very professional. I asked how long the wait was, it was a bit long. He told me to wait and grab some tools cause he might be able to fix it real quick. The nail didn't pierce anything vital just stuck in the tread and didn't need a patch/plug. I was in and out faster than it took me to do type this review. Great customer service by micheal! Give that young man a raise!!