Went to 3 different stores and he was the highest paying store. Very trustworthy and knowledgeable…read moreperson. Thanks for your honesty. Will be back soon

Tim, was amazing, he got us the best price, the was very helpful and explained everything about…read moresilver and gold

Thank you Cassie for amazing service. We recently visited…read morestore to move some of our phone lines to AT&T. As we entered Cassie pleasantly greeted us and told us she'd be right with us. Because other employees hadn't shown up, we had to wait a bit but Cassie made up for the wait 10 fold! She was helpful, patient, knowledgeable and made the process of switching over so easy. Although we were there a while, her professionalism made the visit well worth the time. Cassie knows her stuff!

Elsa & Andrew you both were awesome today! Thank you so…read moremuch for helping me sort out my parents' phone bills for their business and for helping save us money in upgrading our service. WOW! You guys were on it today and your efforts are so appreciated! OUTSTANDING SERVICE!

Use their same day print services for a book of documents. There was no line and the service was…read moreprompt. Also purchased other items for the office that I cannot find anywhere; unless online purchase. This is also a great value if your purchase their Office Depot paper at $45.99 with their competitors price matching. If you open an account you also get 2 percent back in value.

Office Depot has always had the nicest of people working for them. I appreciate the politeness from…read moretheir customer representatives ensuring that everything went well during my visit.

terrible customer service. it's been 3 times I do an online order but they take so long that I have…read moreto go in the store to grab it. I might as well go shop in store but no they don't price match their own online prices. Cashiers are always so lost. They do not know what's going on nor about the coupons.

I'll admit, service hasn't been the greatest in the last year or two, than the previous years of…read moreshopping there. It's rare that I've gotten a "hello! can I help you with anything today?" The last time I asked for help, the girl I had asked, did the absolute minimum in effort to actually assist my needs (which was simply to be pointed in the right direction for an item I knew they carried). Luckily, when you approach them, majority of the time the service is up to par *Store cleanliness - very good! *Fast service at registers - very good as well! *Store organization - relatively easy to find what you're looking for, not super cluttered/completely different items in multiple sections of the store. *Welcoming - Was greeted at the door/within 5 seconds of walking in. *4 stars because they lack in fantastic customer service /customer care.

I asked the employee in this photo for directions to the bathrooms. He shrugged his shoulders and…read moremumbled that he didn't know. I'm not sure if he's just hopelessly incompetent or very rude.

I stopped by to have a watch battery replaced. The staff was very courtesy and professional. I…read moredecided to walk the mall while the battery was replaced. However, I didn't get to walk long because they called me to tell me my watch was ready.

I took a gold bracelet that needed two small solders. I was charged $70. Ridiculously high. No more…read morebusiness from me.

I use to go to Frampton's (on Montana) to get minor jewelry repairs. I always got the same…read moreresponse, they would have it ready in a week. I would go on the day they said it would be ready and it was not. This happened on every job I took. I expressed to them that I was very disappointed. I know of this small jewelry shop when I went to take shoes for repair at Texas Shoe repair. I gave them a try. I was not disappointed. Their window says, Repair as You Wait, and they stand by their name. I would highly recommend.

Great service came in on a Sunday for some custom paint and he said it would take about 20 min but…read moreI decided I'd pick it up at a later date. Three days later I walked in and he remembered me and said since you came in on Sunday we will honor the 40% off sale we were having. :) I wasn't even aware of it but hey saved me $20 so it was much appreciated.

Worst customer service. Let me explain. Pulled in to the parking lot on a beautiful Saturday…read moreafternoon and what luck there is no one there! I'm thinking - Great! I'll have these guys all to myself to walk me through their products and ask all the questions I could possibly imagine without interruption! WRONG! Walked in the door to two young men sitting at the counter. The long 'green mile' from the door to the counter wasn't filled with - 'Good morning! or Welcome! How can we help you today? Oh no...it was filled with the ongoing personal conversation these young men were having with each other even after they turned to look at us walking into the store...looking around lost....walking toward the counter. So finally...we've made it to the counter...great now they'll greet us and ask how they can help us and point us in the right direction. Oh no...sorry, I'll have to wait until one young man looks at the screen/phone in front of him, the other does the same...they finish their conversation....sigh... And then...one just looks at me. Well I've realized now what I'm in for so its alright, I got you....I say...'Wallpaper' Both just point to a corner with books. No one comes from behind the counter to say, I don't know...'let me show you' or 'what exactly are you looking to wallpaper' or 'are you looking for a particular product'? NONE OF THAT NOW. Okay...well I'm out on a long holiday weekend and I"m determined to find the right product and the right process - meaning do I need to have my own contractor? Do they work with certain people? How does this work? Well, some success here - a tiny discussion with each other and they hand me a contractor's card - someone they've worked with before and he works well with wallpaper. Okay...progress! So...how does the process work? 'Well, he'll measure for you, you'll need to contact him, then we'll order whatever and it'll take a few weeks and he'll take care of it' Cool...cool, that's reasonable. Okay...another question...'so I'm looking for wallpaper for my bathroom, do you have vinyl samples?' Ha! 'No...just paper...we don't have vinyl...! *Said with a 'psshhh, lady what are you talking about' tone* Well....at least I know what I'm doing! I never spoke with them again - took the card, found the paper, took the information and found another store in town I'll be working with going forward once I find my paper. Now....don't let me stop there....another woman walks in...one young man at the counter doesn't greet her...no 'welcome how can I help' type deal. She figures she's on her own, starts shopping around and finally walks up to the counter. Young man doesn't look up (don't forget I'm already on my own looking at wallpaper books and she's the only other customer), doesn't greet her, just stares at his 'screen'. Finally, the woman says, 'let me know when you're ready to help me' and walks away. Maybe he got the hint? He gets up after a minute, walks over to her, doesn't say anything and she thankfully knows what she's looking for and starts asking for various products. He answers her questions, gets what she's looking for, and she finally leaves. I won't bore you with another lengthy description here but this is repeated for the other woman that walks in the store. When a contractor came in, the other young man jumped up and walked straight to him, asked him what he needed and started immediately working on his order. Interesting contrast in service here I think... I will NEVER be in that store again if I have to drive around the entire town first. If you don't appreciate the customers you're their to serve and the money in your bank from their patronage - LEAVE!

The store was great! The staff were friendly and attentive…read moreto when I needed help. They answered all of my questions and made sure I was satisfied with my purchase. They had a good selection of watches which is what I came into the store for, and for a great value as they had great deals on the watches I liked. Overall a great experience and would definitely come back again!

Horrible service!!! The guy who works here kept following me around and standing right next to me…read morewhile I'm shopping. Calm down dude and get the fuck away from me!! He came close enough to whisper if I needed help by my ear. The stuff is great, the shop is clean, smells wonderful and is extremely neat. I love fossil and shop there about a few times a year but what made it horrible was the associate that kept following me around- super creepy and uncomfortable that I had to leave.