I bought a Chimenea on 14 November 2023, which was a new item for them. I returned the item on 13…read moreDecember 2023 and Aaron examined it and stated it wasn't cured appropriately. We did an even exchange and he said if it happens again, he would give me a full refund. The second one cracked and I have reached out to Aaron by the way who is owner and he has ignored my calls and messages. I'm only saying, be a person of your words, so if this business is not going to stand by their or word, don't shop there.

My partner, his adult daughter and I visited this store April 14th. An older gentleman followed us…read moreall through the store and warehouse, apparently making sure we didn't steal anything. Whatever. I paid for my purchase and we left. Two days later, we returned so I could purchase something for my daughter. I made my selection and paid for it inside the store, being checked out by another, younger man. As my partners daughter and I exited the store and headed to our car, the older man started moving quickly toward us. He literally chased us down and tried to snatch the purchase out of partners daughters hands as she was getting into the car. ARE YOU KIDDING? I have the receipt in my hand! Old man, consider yourself very lucky you didn't put hands on my partners daughter. Her father is a 30+ year retired Nevada Highway Patrol officer and you'd have found yourself with your face smashed into the asphalt, knee in your back and arrested for battery. All for a $25 trinket you thought we were stealing.

This place is the real deal! Excellent customer service, fair prices, and fast customization. We…read morewalked in looking for wedding bands that we needed ASAP. They showed us beautiful rings and customized the fit and finishes in house so they could be ready for us the next day. NEVER EVER go to the chain stores at the mall, you will get ripped off.

July 2025 I took my two rings to Flores Jewelers on Lee Trevino. I wished I could of personally…read morethanked Mr. Flores for doing such a remarkable job on my rings. I almost thought they weren't my rings! Thank you to the ladies also for their professionalism. John R. Herrera.

I asked the employee in this photo for directions to the bathrooms. He shrugged his shoulders and…read moremumbled that he didn't know. I'm not sure if he's just hopelessly incompetent or very rude.

I stopped by to have a watch battery replaced. The staff was very courtesy and professional. I…read moredecided to walk the mall while the battery was replaced. However, I didn't get to walk long because they called me to tell me my watch was ready.

Went in to look for a silver cross and didn't see one I liked but looked through a catalog and…read morefound what I wanted. The nice lady at the front desk was a pleasure to work with- I will definitely give them my business from now on.

I was looking to have a custom engagement ring put together, and went to multiple places looking…read morefor someone that I felt I could trust to get such an important job done. Everyone talked a good game at first, but I found little follow through from anyone (including local jewelers, as well as the "name you know" chains)... Only one truly showed up for the big game - Jewel Gallery! Alejandra was amazing, looking for what was ultimately an almost impossible request for one of the stones, but knowing I was on a timetable, she pushed through insane winter storms, lack of inventory nationwide, and an almost "unreasonable" request on my end, and made it happen! She kept me in the loop every step of the way. Linda (one of the owners) stepped in personally when needed to make sure I got what I needed, when I needed it, and was always so excited to be a part of making this momentous occasion as special as possible. Everyone was so friendly and helpful, I couldn't ask for anything more! Come to find out, they have done a tremendous amount of work for my mother on some very old and complicated jewelry to some new items she got from them... In fact, I think my mother's exact words were. "You would have been an idiot if you had gone anywhere else!" Well, without a doubt,she was right! Thank you Jewel Gallery, especially Alejandra and Linda! You made one of the most special days of my life even better and easier... Oh, and she said "YES!"

Such a fun and informative experience for all ages! My 8 year old son was just as intrigued and…read moreimpressed as I was. The museum was filled with gorgeous pieces and the Mine experience was definitely worth the price!

Enormous collection and sale of various rocks and gems. My wife loves this place! They also have a…read moremuseum within the store. Employees are immensely nice. I've had to resize a bracelet that I bought in a different store and they did so very quickly. I appreciate how it's a family owned business with an extensive background.

I was sitting at the dentist when this commercial came on for Johnson Jewelers. Since I was looking…read morefor something for myself online I decided to check out the place since we were on the west side. I'm am so glad we did! As soon as we walked in Luann greeted us right away, offered refreshments with JJ koozies and a comfy spot to sit for my boys. She asked us if we were looking for something in particular and then directed us with the layout of the store. Seeing the jewelry I had on, she suggested the Shy Creation case first because the pieces seemed to match what I had on. I am a sucker for good customer service and I love it when someone actually listens and pays attention even if we aren't sure what we want. She said she would let us take a look around, not hover and when we saw something to just point and she'd have her associate Virginia take over to help, since the store was quite busy that day. Needless to say I found the most perfect, dainty ring I was looking for with diamonds in a rose gold setting. The price was a bonus as was the extended warranty it came with. They even cleaned my wedding rings that I bought from somewhere else and made them look brand new! Service with a smile and more. We are more than happy customers!

Johnson Jewelers has been in the neighborhood for decades. I came in here because they do have an…read moreestate sale section of jewelry and I have a few pieces that it is time for me to part with they're from a former marriage and they really need to go. I worked with Luanne and she is working with the owner and they are going to showcase my jewelry in a spectacular way and someone will be very happy having these lovely pieces. I love how everyone here is so friendly even if they're not waiting on me they wanna take care of me ask me do I want water coffee? It's just a very great experience and everyone is very attentive.

Valen Vergas... don't take your jewelry they will take your valuables and replace with fake shit!…read morePlease don't take your jewelry there, plus they say it'll take a week ... enough time to exchange.. As it was taken and still didn't get fixed.

Good service and reasonable prices! A pleasure talking with him as well. Easy to park by the shop…read moreor along the next cross street.

This is a cool spot to shop for collectors. I was able to bet a huge batch of silver bracelets…read moretested. I would love to sell, but the offer wasn't what my mom expected. My aunt left mom and I sone nice stuff I really get conflicted on when or how to sell. I read somewhere that removing the stones would give a better price. But they made it clear that I would do better selling online. It's a lot of work but maybe I should try it. ! Thanks guys! I will return soon! Very informative