I went to a highly rated local shop and they quoted me $370 to replace the lobster clasp on my chain . I was apprehensive so I searched and found LUNA DE PLATA on YELP ! Sent a message at 1030a , went to the shop by 1230am and they fixed it on the spot (20Min) and charged $25 which is more like what I was expecting ! Although the other shop was not repairing but replacing it, I'm so glad I found this GEM ! Definitely will do business read more

Luna De Plata - After - Jewelry Near Me - El Paso, Texas

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Very professional and outstanding jewelry store including both sales and repairs. The owner is exceptional with his great knowledge about jewelry and premium watches, but the other staff members are also excellent to work with. I have had very expensive jewelry repaired here with perfect results at very fair prices and completed in rapid time. I have had the batteries replaced on several luxury watches (Omega, Breitling, Tag Heuer and Baume & Mercier) with extreme care and long-lasting results. The owner uses only Swiss watch batteries for replacements and is very careful protecting the case and seals during the replacement. You can have your finest jewelry repaired here and leave it with full confidence that it will be repaired with excellent results and will be taken care of carefully during the entire process. The owner is always courteous and a sincere pleasure to interface with due to his experience, attention to first-class quality, honesty and detailed knowledge. read more

The people who work here are really nice and incredibly fair and honest. I dropped my Victorinox watch off because it was missing a button and he told me about $60-80. Well, it was about $100. He said my watch was more complicated than a Rolex but he didn't charge me anymore than what he got charged so he made no profit off of me. He said because he quoted me a $ amount that was less he didn't want to charge anymore than the cost to him. And on top of this, he said I had a 6 month free warranty! I still gave him a $20 tip. read more

Luna De Plata - Store front. - Jewelry Near Me - El Paso, Texas

Great quality of work, fast and friendly service. I have gotten a ring fixed also a stone set into a ring... Absolutely beautiful, I wear them daily- highly recommend read more

Great place, wish I had known about it sooner. Quality knowledgeable work at fair prices. Shop NE people!!!

Came here because I had a broken necklace and they repaired it within 5 mins. So I went back since I saw their reviews because I lost a necklace a couple months ago and asked to recreate which they said yes, took maybe two weeks? I absolutely love the results. I had asked to connect the left part of the A since the old one used to get caught on my clothes. But it looks exactly the same. Got the chain from them as well. Exceptional service! Will be recommending you guys to everyone. read more

Luna De Plata - The reference - Jewelry Near Me - El Paso, Texas

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Reviewed this place a couple of years ago, but wanted to give them another review because they are so good! Brought my 3 bracelets in that had broken clasps a day before we left for vacation thinking they would be done when we got back. Nope, they fixed and cleaned all 3 within a couple of hours! Great service, quality work with very reasonable prices! Highly highly recommend. read more

This place came as a recommendation from a friend. I am SOOO glad I tried them out. They do beautiful, professional work. They are personable and friendly. Plus they're affordable and fast!! You won't find a better jeweler around. There's no need to go anywhere else. Worth the drive from other parts of town!! read more

This place was recommended to me from my son,. Needed to get my ring resized...it's located in an older shopping strip in ne so wasn't too sure yet. So I took the jeweler what I needed and as he examined my ring I looked in the cases, very unique items for sale...quite a few caught my eyes. So he tells me it would be $65 which to me seemed good and that it would be done in 2 hrs, I'm like not a week or two? Now I'm impressed. Got my ring in the time I was quoted and am very very impressed with the work. Recommend this place if you're looking for a unique gift or need jewelry repair this place is it. Prices are fare and affordable, work is awesome! read more

Hope you have read all the 5-star reviews besides mine. Met these wonderful, talented folks at the 2019 gem show. After an initial purchase of a beautiful and unique moonstone pendant and matching earrings, and learning that Ft Bliss jeweler sends all repair work to them, I began entrusting all my needed jewelry repair(s) to them. They do not disappoint !!! Resetting stones in sterling silver pendant and earrings, resizing 18k gold ring, they do exceptional and very reasonably priced work. The jewelry is truly strikingly beautiful and exquisitely unique. You owe it to yourself to check them out. read more

Drove the extra mile because of all the previous reviews and was not disappointed! My grandmother wanted a ring repaired (band was cracked and pinched her), when it was done, they polished it and it looked brand new. She said it looked as beautiful as when her husband gave it to her 40 years ago. Work was flawless and done within 25 minutes...went a few doors down to the metaphysical store to kill time so it was a great experience. 5 stars because of price, expedience and inviting people. Don't let the old strip mall intimidate you, as every encounter was positive and warm. read more

The diamond popped out of my ring and I knew the prongs probably needed replacing. I read the reviews of this store and decided to try it. I was very impressed with the work they did on this ring as well as replacing the prongs on another ring which I asked them to inspect. The work was done in a timely manner and at a reasonable price. Roger's jewelry store is a hidden "gem" in Northeast El a Paso and I highly recommend it. read more

Excellent customer service! Answered all my questions and tried to help as best they could. Will come back and definitely recommend!

Excellent jeweler, can custom make anything. Roger has made my family and I custom Jewlery over the years and has always done a wonderful job. Impressive work. If you bring him a design he can create it from scratch. 14k,18k, what ever you want. From replacing watch batteries, high polish all metals, great selections of jewelery Luna da Plata is it. Hidden gem in Northeast El Paso. Quality work at half the cost compared to retail stores. read more

If you need anything done for jewelry (alterations, welding, etc) these guys are fantastic. I brought my fiancé's ring in and they re-sized it on the spot. (They even gave the excess gold back). The work itself was great as far as I can tell. The job was done immaculately. I can't even see where they cut material out. They also fixed a bad job the last jeweler did (the solitaire was crooked next to the engagement piece) and not only adjusted it to make it symmetrical but they fused it even more securely than it was before. All this was done for $54.13 (Zales wanted $120 for the same job) and showed me that the setting prongs were wearing out under a magnifying glass. Very professional work. Don't be fooled by the neighborhood. read more

Every experience I have had here has been amazing . I've repaired a chain here twice and repair costs were very affordable. Customer service was very friendly and informed. I recently went in to repair a bail on a pendant that was a bit to small for for the chain I was going to put it on and once again customer service was amazing and speedy . Would highly recommend this place as it has my business for as long as I'm in El Paso ! read more

Expansion on earlier comment: Took a pocket watch to be serviced as it was losing time, which meant it needed to be cleaned, lubricated, etc. However, after comparing photos of before and after, I came to realize nothing had been done except perhaps a minor adjustment to the regulator. I meticulously compared microscopic photos only to find the same dirt and microfibers that were present before. None of the screws had been moved, so a cleaning was not performed. Also, after comparing the regulator position before and after, it had been moved a bare fraction. So, bottom line, for $xx dollars they stored my watch for a week, then pronounced it done! Would not recommend this business for watch cleaning. Don't know anything about the jewelry side of their business. However, will say the staff was very friendly as they took my payment... read more