I've been coming here for years for the delicious wide variety of ready made food/meal options when…read moreI need a bite on the go. Let me just say , they truly put the "Fresh" in Fresh Acres! Flavorful and moderately priced, it's definitely worth stopping in instead of wasting your money on fast food at a drive thru. But in my opinion, the thing that keeps me coming back time and time again is the absolutely out of this world floral styling talents of their florist Tammy! I have had custom bouquets arranged by her on multiple occasions and watching her work is like watching Picasso himself. I go in , select several (already available bouquets) explain my vision for my arrangement and she brings it to life every single time impeccably! Everyone I've gifted one of her arrangements to is absolutely blown away when I say they're from Fresh Acres and not a stand alone florist shop. Her attention to detail, her personable and professional demeanor, is what keeps me coming back time and time again. Much in the same way you can taste when a great meal has been made with love, I'd say the same about a bouquet from Tammy: you can see the love she has for her craft in the way she brings arrangements to life. Watching her put the finishing touches on my bouquets reminds me of on Say Yes to the Dress when they're doing the same, adding on the veil, jewelry, etc . My most recent arrangement was a custom 21st birthday bouquet I was gifting to a very good friend of mine (who's favorite color is blue) and she absolutely blew me away with how gorgeous it turned out!!! (I've included photos of this masterpiece) This woman deserves a raise and is an outstanding representation of all that great customer service should encompass !!!

Easy access. Items were easy to find. Check was quick. Employee were very helpful for us…read moreout-of-towners.

Normally you hopefully realize if a supermarket gets the score here they are top of the game & this…read moreone can verify major. Area is in decent range of places for people to get locally in this section of Springfield & also not far from downtown, emergency services (police/fire department not far), colleges plus the place serves the community well plus various foods that are available I doubt the big ones could ever do. They have hot food for takeout including sandwiches/grinders, Goya Food (OMG), coffee (Puerto Rico), various oils, coffee, meats & stuff I don't know if any other spot even thought of carrying (your loss if you didn't think about it) & they accept EBT/SNAP, debit/credit card, cash & before I forget the place also does MA Lottery & tobacco & extra note they got security officers in the place & also the little note of the location (in case some fools got stupid in their mind). I apologize for lack of a photo but next time I'll rectify this.

Though the plan was not intended to do this I decided "I was there a second ago and should for…read moredecency" & good $6.22 spent. Everything is like before & even if they modify their place it still works in the end plus outside seats are available. Same quality of food, catering and service still identical.

on 8/13 BHN placed an orde. I received a panini when it should have been a wrap. my boss is now…read moresick because her sandwich had reg bread and not GF. I called to see how they could make it right. I was told "there is nothing I can do. You should have called yesterday." Terrible way to treat customer. Our dept will never use this restaurant/market again.

I want to love this place and go in weekly. Springfield South End deserves a historic Italian spot…read moreand this could be the gem. The people are great, food is authentic Italian, but please someone send in Gordon Ramsay and the health inspectors. Way too much old paper on the walls, stuff laying around, dust and food at uncontrolled temperatures. It's not your Nona's house- please give yourselves a deep cleaning.

So we paid Mom & Rico's a visit to give them a try last Friday.  Let's talk about…read more..   I must say the place is really nice looking.  Very old school Italian market, with some good finds in there.  They seemed friendly enough, so we decided to give them a try.  Now, once we came to look at the food on the buffet they had displaying, the lady immediately tried to sell us on it.  We weren't sure yet, as what we really wanted was to try one of their grinders.  The woman that helped us was being very insistent that we try the food at the buffet, but this was our first time there (as we mentioned) and wanted to take our time looking at the menu for grinders.  No one else was there so we figured it would be ok to take our time.  However the woman began to become super insistent that we try the food that she even got out a container and got her tongues out and pushed and PUSHED the buffet food on us.  At this point we were getting a little bothered by this, but we figured since we never been here we would give some of those items a try (such as the pasta salad that she claims no one ever made it the way they did).  We explained that we would only wanted samples so that we could try it as we really only wanted grinders.  She said that would be fine, but before I could even choose what items to pick from she immediately starts serving me one of the dishes in heaping portions.  I kept telling her that it was enough, and not too much, but she did not listen to me. Once again, she pushed and she pushed other items after I told her a couple of times that she was serving me already too much.  She finally stopped and packed the food up with the grinders that we ordered.  When we checked out the total bill came up to $54 for two grinders and that box of food we really didn't want to get.    Now let's talk about the food.  The cold cut grinder I ordered was good.  The Sausage and Pepper grinder (a hot grinder) was not even warm but COLD and the cheese wasn't even melted!  The items that we were, lets say, "forced" to get were the broccolini, meatballs, and pasta salad.  But to our surprise we found two large slices of garlic bread in the box that we never asked for, nor even seen her put in it.  Maybe to weigh down the food?  I don't know.  But the broccolini, was overcooked.  Meatballs were cold, and the pasta salad was ok.  It is so disappointing to see that the food that was supposed to be hot was in fact cold.    I honestly feel that we were hustled at this establishment.  Friendly staff but very pushy.  And all of the hot items of food were cold, and hardly think that the price we paid was worth it.

Twice as much for half the price compared to BigY which is the most greedy supermarket chain I've…read moreever known and continues to get worse every day! Why anyone wouldn't want to shop at ALDI and save tons of money is mind boggling to me!

Management and staff are wonderful. selection of fruits and veggies always fresh. They do their…read morevery best to keep the store stocked and clean. Boston Rd Springfield location is great !!

I love this supermarket and shop here all the time. I come here for groceries and for specific…read moreitems that I can't find at my local supermarket. They have a great selection of fresh produce, including vegetables and unique fruits native to Asia that are really cool to see and try. The staff are amazing--very nice, respectful, and always willing to help you find what you're looking for, or point you to where you can get it. They also have a wide variety of fresh fish, meats, and other essentials. The quality of the food is excellent, the store is always clean, and the produce is consistently fresh. Overall, it's a great supermarket and I highly recommend it.

Let's begin this review by speaking about the fresh produce. FRESH produce! High quality, well…read morepackaged. Prices are fair, and the selection is really, really good. Beautiful produce, both Asian and Western. Mushrooms? Yes please. Fresh Thai basil and other mints and herbs? They have them. Now, we have the veggies, what about noodles, and rice? Yes! They have it all. Fresh noodle, dried noodle, and a great selection of rice. Meat? Yup. It's there. Condiments and thai curry paste? Absolutely! Vietnamese specialties? Yes. Kimchi? I live on it. They have the good stuff here. Frozen foods? More winners. Pot stickers and other sorts of dumplings, frozen fish and meats. The store itself is clean, and the shelves are stocked. If you make Asian/Asian inspired food, this is the place to go. The store employees are helpful and courteous. If you're curious about what something might be, or how to use it, they'll be happy to explain. Lots and lots of parking at the Boston Road store. AND, you can get there on the bus if you don't drive! Thank you, 5 Star, I'd give you 10 stars if I could.

This week I updated my BigY app as recommended by Big Y…read more Unfortunately. since then, my purchases are not being registered and I am losing out on rewards points. I have made 3 attempts to contact Big Y with no response.

This has always been my go-to grocery store, but the cashiers are just openly rude now. I get that…read morethey would rather be doing something else besides working, but simple things like please and thank you are now long gone in this location. I'm not sure if it's just a byproduct of our culture in general not knowing how to provide good service anymore, or if it's lazy management at this location, but I will definitely be trying to find a new place to shop.

Ah Price-Rite AKA "La Poteria" To those in the neighborhood…read more It's an especially great place if you're looking for international items you can't find at Walmart. If you're making Caribbean pasteles, they have all the ingredients you need here, including the paper used to wrap them in. I don't know why it's so hard to find frozen croquettes in this area, this is probably the only store that has them. True, they only carry Catalina brand, but it's something. There's a great variety of Tropical brand cheeses including queso fresco. Lot's of Caribbean root vegetables including malanga, yautia, and yuca. Great selection of frozen items, some really cheap, some not so much. Overall, great store!

Price Rite has great low prices and good selection of the basic staples including produce, meats,…read moredairy, frozen foods, drinks, beer, dry grocery items, packaged baked goods/bread, and household items. This Price Rite is located in front of Hollywood Video, in the same plaza as Raymour & Flanigan. This discount supermarket is owned by the same company that owns Shop Rite and carries name brand products as well as their own Price Rite store brand, similar concept to Aldi and Save-A-Lot. On the way back to NY, I did some grocery shopping here recently. The place was mobbed, especially over the holiday. The produce section is the first section you walk through upon entering the store. This store actually had a decent selection of produce. I've been to other Price Rites where the produce looked picked over. The prices were fairly reasonable for bananas ($0.54/lb, seen it cheaper), lemons, avocados, lettuce, and apples. Orange juice and milk were both $1.99/gallon. Price Rite spaghetti sauce was $0.99/jar, imported Italian pasta was $0.99/lb, dozen large eggs $0.99, and Knorr noodles & sauce $0.94 each (I got this for less at the Schenectady NY store). The Pillsbury cake mix was $0.99 a box. A 10 lb bag of long grain rice is $4.99. Banquet frozen dinners are $0.99 and saw only Pepsi and Price Rite soft drinks in the store. Aisle 6 has a pretty good selection of Goya food and drink products. There were long lines at the checkout which is a sign that many people shop where the bargains are. Major CREDIT CARDS accepted. NOTES: Bring your own bags to save money. Plastic bags are available at $0.10 each and quantities are limited to 4 per each product. Self bagging area in front of the store.