We have always loved going to Prime Butcher in Windham -- it's one of our go-to spots, especially…read moresince my husband is a total carnivore and appreciates great quality meat. Last week, for the first time ever, we ended up with a steak that just wasn't up to their usual standard. Honestly, it's so rare for them that we didn't think much of it, but my husband stopped in today and mentioned it. What happened next is exactly why we keep going back. They didn't just acknowledge it -- they went above and beyond. They replaced it with a free NY strip steak, and on top of that gave us Prime Butcher playing cards and a big bottle of their "Everything" seasoning. Completely unexpected and absolutely appreciated. That kind of customer service is hard to find these days. They didn't have to do any of that, but they did -- and it speaks volumes about who they are. The manager and staff are always smiling, cracking jokes, and just genuinely good, down-to-earth people. And the meat? Always beyond delicious -- you won't find better anywhere else. We'll definitely continue to be regulars. If you haven't been yet, you're missing out.

Everyone was so pleasant and knowledgeable. Everything we tried was absolutely delicious. Can't…read morewait to go back! We'll definitely become regulars!

The Austin Brothers Farm sells beef, pork and eggs at their on-site farm store. The store is a…read moretiny building with wall-to-wall freezers full of their amazing grass-fed meat. If you want to buy some, you should call ahead. For my first visit, I came by during their posted hours, and I read a sign to honk my horn to be helped. As Mr. Austin explained to me, he is around during the days/times posted, but he might working in one of their fields. (If he knows that you are going to visit, he'll plan to be in the area of the farm shop.) He was also kind enough to explain some basics about choosing meat for what I might want to cook. He was so helpful! I'd never bought meat directly from the source before, and I'd never set out to buy grass-fed beef before (but I've been getting more interested in knowing about food sources). Every weekday, I drive by the Austin's Farm on my way to work, and I can see how well the animals are kept, and how happy they are in their spacious fields. In a sense, it could seem morbid to see the animals that might end up on my table, but I'm actually glad to know that they are healthy cows who live good lives. And, I like knowing that my purchases directly help to keep a local farm family in business. Best of all, their food just tastes amazing!! I hope you'll stop by and give it a try!! (Or check their website for farmers' markets where they also sell their products.) Here's their info: Austin Brothers Valley Farm 270 West Street Belchertown, MA 01007 Open year round, or by appointment: 413-668-6843 Tuesday and Wednesday, 1:00 PM - 7:00 PM Thursday- Sunday, 10:00 AM - 6:00 PM Closed Mondays http://www.austinsfarm.com

This is my local market meat guys, but not my absolute fave meat guys. I haven't tried everything…read morethey do, but I do love one thing, so, to be fair, I'll rave about that, rather than be snide about other stuff that I have no biz being snide about. I LOVE THEIR STEAK TIPS OK, there, I said it, now it's out, and the whole world, or at least the part of it who read yelp, or at least the part of the part of it who read my reviews, knows it. Marinate them in a bit of lime and ginger, and grill them. DELICIOUS! They have fresh eggs too. They aren't those great little blue ones with the really bright yolks, but they are happy eggs, you can tell.

A Ma and Pop location to have your meat processed locally. On the date our animal is ready to be…read morecut down after slaughter they provide a time. At your time, you go in and your animal is freshly hanging from a hook and the butcher asks how you want your cuts and any other specifications you may have in mind. Then they get to business. It is a lovely family owned business who are professional and treat you like family. The location is clean and fairly priced. The best place to bring your animal for fresh meat!

Gawron make the best Easter Kielbasa in the world. I drove to Chicopee from Kingston Ma, a 2 hour…read moredrive just to get some for Easter Breakfast, Paul the owner was great to deal with, great guy, his staff were very helpful & friendly. I will definitely be back next year

Stopped in the other day and got some kielbasa links soooo good!…read moreReturned today for fresh whole kielbasa still warm. Absolutely delicious. got store made hot dogs tooo! great place right on Fuller rd not far from Memorial drive in Chicopee, mass.

Stopped in this morning with friend, Demanding Dan. This place highly recommended by his friend,…read morewho lives in the area. Large assortment of smoked meats, and assorted condiments. Was looking to buy a kielbasa, but was specifically looking for one stuffed krajana style (Polish for chunky), not ground meat style. They only make the latter. I ended up with frozen packages (frozen, due to the long drive home) of Italian sweet sausage, Italian hot sausage, and bratwurst. Each priced at $10.49 / lb. For me, a bit steep. DD got breakfast sausage. Also, what seemed to be a side of beef. It was very heavy carrying it to my vehicle. He, who wears a Rolex watch (and drives a Lincoln!) also thought the prices were steep. He rated them 3 star, which is to be expected. He has, in fact, earned his reputation as Demanding Dan. If I lived a bit closer, would be interested in trying a few other things. And fresh, not frozen. Update - next day. I had one each of the hot and sweet Italian sausage. Very, very good. Nicely spiced, seems like lower fat content than store-bought. Still pricey, though, and no fennel seeds!?!?

I don't live near this place, but have passed it in my travels for years now. I finally stopped and…read morepicked up a few things. I bought kielbasa and different types of pierogis. We had to freeze them for the trip back to Long Island. Everything we got was delicious. Nothing was overly salty like the store bought stuff. The next time up in Mass. I would like to stop and try different things. The people working there are very nice and accommodating. You will walk out smelling smoked meats for a little while.

Willing to make custom packages of anything. I ordered 10 lbs of boneless chicken breasts, divided…read moreinto individual packets serving 4 ppl per package. No problem and everything was filed perfectly. Also, order the specials. Great way for variety that doesn't break the bank. Staff very helpful and accommodating.

Mike Pyal's service is always top notch. He's a world class meat aficionado. He just gets it…read moreright, EVERY TIME !! I love their meatballs, kielbasa, Italian cookies and roast beef !! The ambiance is the typical store front with a very clean kitchen.

Love Hatfield beef!! Fresh meats always!! Mark is friendly…read moreand accommodating. I'm wondering if I can get a fresh turkey for Thanksgiving.

Went for steak tips. Got them home and had to throw away fully 1/3 of them due to obvious smell…read more Very disappointed.

My son was looking for chuck roast to make beef Bourgnon. We decided to try the Butcher Brothers…read more The service was great and organized. Enter and you pull a number. The butcher made great suggestions in terms of cut the meat for my son's dish that he wanted to make. The Butcher Brothers would be a great place to get your steaks for your next cookout. They also have poultry, all meats are freshly cut, and ready to go.

The meats were very fresh, the staff was so accommodating to my special requested cut of roast, and…read morethey make fresh dog food. Orders need to be place in advance, but I've never seen that service anywhere. They have a small grocery section with some hard to find items at Market Basket. And the prices were great! Will definately return.