Wonderful staff! Really caring genuine people! They really care about there customers it isnt like…read moreyou are just a client they make you feel like the are understanding your situation weather buying or there for other reasons! Thanks

Social Security # request? They asked for my Social Security number to sell them something!…read more Completely ridiculous and their staff is simply impolite and unprofessional. Also, tiny little hole in the wall joint.

It was good for a while but sadly because they were not more clear with their rules and…read moreinstructions, mistakes were made and mercy unavailable. My due date was changed without telling me and my grace period didn't allow for holidays or Sundays, which was not fully explained and why I was charged a late fee. I wouldn't advise getting involved with any business that puts their business before the customer because one of the rules of thumb is the customer is 'GOD' and mercy you give is the mercy you get. Good luck and may God bless us all and thanks for any goodness that comes from doing business with this pawn shop but be aware of the fine print because it may end up not worth the loan.

I came here to get an appraisal on a set of wedding rings that I was looking to pawn. The gentleman…read morehelping me was respectful, kind, and honest. Although I didn't end up selling my wedding rings to him, he made me feel comfortable in an uncomfortable situation. This was the first shop I had went to looking into selling my jewelry. I would definitely come back in the future if I decide to sell something further or purchase items.

Super, nice and professional staff. I got a great deal on a…read moreKindle and I'll be dropping in now and then just to see what they have on hand.

Have been shopping at their stores for over 20 years. ALWAYS got a good deal o everything I…read morepurchased from tools, firearms and even jewelry. YES, the names of the shops have changed their name to The Vault but the ownership and employees remained the same.

Highly recommend RP of Dale City. Great selection of items that most pawn shops don't have. Would…read moredefinitely go there to buy jewelry vs. high priced jewelry chains.

I have not been to a pawn shop in forever, I had to go in here to pick up a ups package, because…read morethis is a pickup location when they do not leave your package when a signature is required. Ms. Rizer and the gentleman working with her, I can't recall his name, but I thought he was her son, but he is not. Let me get back to the review. The point is that this place has lots of options other than pawning something. I checked it out since I was in there, they have some great prices in jewelry and I strongly recommend them. They actually will work with you on their listed prices. They are also an authorized eBay dealer, so do not be surprised if you have already bought something from these folks. They are very personable and friendly, I noticed several of their customers and they knew them by name and they were glad to see them. Not because they were spending money, but just because they appreciated the business that they have given them. They have a lot of classics and tons of power tools, along with a lot of jewelry. I did walk a way with a nice set of binoculars for football games and they gave me a great price. These people can't even beat. Give them a try.

Do not go here, over the weekend when gold prices were down I got offered 380 for a 14k 6.7 gram…read morering. Today 8/10 gold prices are better and they offered 300 and oh btw the scales says the same ring is 6.5 grams now.

Quick, professional, and no nonsense. I sold some silver recently and the quote vs spot price that…read morethey informed me of on the phone the prior day was exactly what I received.

Unbelievably rude staff. Incompetent. Impatient. Disrespectful…read more I was there for about 20 minutes and saw 3 people walk out because of how rude the staff was. And then I ended up doing the same thing. Oh also, they lowball the sh*t out of you. They were offering me $400 for over $4,000 worth of jewelry. SCAM.

I've had good experiences with them. They are honest when it comes to jewelry appraisal. Are you…read moregoing to make as much here? Maybe. You'll get fair compensation. I think the employees are great. They seem to understand buying, and also being on the lookout for illicit pawning. That alone is a good thing. My disappointment is with the firearms. It's not meant with malice, but they charge too much, and plus if I was to buy used I have specialty places I'd go to. On a plus note their guitar selection is excellent, and you can get a beginner here for a decent cost. Most people playing guitar won't get far, so it's best to find a bargain. Here would be a place to consider.

Everytime I walk in this shop im greeted politely and serviced immediately. They are fair with…read morethier customers and even pick up the phone and give me a call to make me aware of any possible changes on the status of my account or belongings. The best pawn shop I have ever been to. Check them out!

I previously left a nice review for this shop because they asked. But after what happened today, I…read morecan't recommend selling here. I was told outright that their goal is to double their money. That means you're starting from a place where your item has to cover an unrealistic margin before you'll see a fair offer. If you're selling, be very cautious. Shop around, or just skip this place. You'll likely get treated more fairly elsewhere. Want an even tighter, punchier version? Don't sell here. I was told straight up they aim to double their money. If that's the baseline, you're not getting a fair offer. I left a positive review before, but after today, I wouldn't recommend it. Go elsewhere.

I had a wonderful experience with Cris. He was very knowledgeable with a variety of items in the…read morestore. Very patient and willing to work with ya.

Anytime I go in or call, the service is great. They are always nice and personable. I have been…read moregoing to this pawn shop for about 5-6 years now and I have never had a problem with my items.

A RIP-OFF! The MANAGER sold me a knecklace with the tag…read moresaying that it was 14kt. The claps broke so I took it to another dealer to by a new one. That jeweler informed me that the knecklace was 10kt chain....then showed me the 10kt stamp. After contacting the manager again from Dixie pawn, and I explained that another jeweler showed me that its 10kt. He didn't even bother to check it for himself. He DID give me the difference, about $1,500! This place is a REAL rip-off!

We've never had a bad deal from Dixie Pawn. They are very fair and have saved us numerous times. We…read morehave been doing business with Dixie for 16 years and have always been treated fairly and with respect. Dixie is very clean, friendly and great to to business with, highly recommend to everyone.