Came it to get some old jewelry appraised and sell. The staff/ owners were amazing and helped me…read moreunderstand the different pieces, weights, etc of what I had. It's a great family owned business, professional, helpful and welcoming. I would go back in a heartbeat.

Excelente servicio, amable y honesto. Abierto de Lunes a Viernes hasta las 6pm…read more Me compraron me cadena y pagaron cash.

Quick, professional, and no nonsense. I sold some silver recently and the quote vs spot price that…read morethey informed me of on the phone the prior day was exactly what I received.

Would definitely recommend. Decent selection of gold and silver. The owner was laidback and very…read moreknowledgeable in answering our questions.

The service I received was outstanding. I went in to have a pearl necklace re-strung. Not only…read moredid they do that (and at a very reasonable price) but they also "resurfaced" my white gold engagement ring with rhodium so that it shines like new now. i really appreciated the attention I received at Velasquez Jewelers and would definitely recommend them to others.

This place is great. Took an old watch in to be repaired and they did great service with a quick…read moreturnaround and very fair price. I originally took the watch to a place in Arlington and they held it for 3 weeks and then said it would be $850 to fix it!!! Velasquez was far far less expensive and it's still working over a year later!

Brought in some silver bars and was given a fair price below spot. Staff was courteous and the…read moreoffice space was clean. Would definitely do business here again.

Called on phone to see if walk-ins were okay (they are) - right off Richmond Highway in a plaza on…read morethe 1st floor with plenty of parking. Nice Lobby with seating area and walk-up window/counter with chairs. Friendly young lady greeted us and she handled the whole transaction from start to finish. We cleared out a jewelry box and had a hodgepodge of gold items (rings, necklaces, mismatch earrings etc.) She quickly determined what was gold with a magnet (did not know that was the process) she then did a couple things to further determine which items were 100% gold. She weighed the final stuff that made the cut, and made a reasonable offer. We walked out with a check. Easy process with no issues. We never did this before so not sure what to expect, overall very easy, no stress and seemed like a fair transaction.

My Dad has been a widow for almost 2 years and finally made the decision to let go of his wife's…read more(my stepmother's) remaining treasures. The young lady who assisted us was professional, patient, and efficient. My Dad and I were pleased with the service and the outcome of our pledged property. The store is actually called Vienna Jewelry ... not sure where The Bullion Bank fits in. I was expecting a more official looking establishment but I'm not sure what that would actually look like. LOL. I suppose I'm happy it did NOT have the cheesy look of a pawnshop (NO SHADE to the reputable pawnbrokers/creditors/lenders out there). Nevertheless, albeit a SAD day, Vienna Jewelry/The Bullion Bank played a pivotal part in encouraging my Dad's courage and making this a productive day. #Grateful

Great knowledge and great customer service. I found a awesome coin and jewelry shop. Thank you.read more

I bought a diamond earring to replace one that was lost. Their price was far better than the price…read moreof a local shop in Leesburg and they recommended a better setting. In addition they replaced the setting for the other earring for no charge. Customer service was awesome. Just posting the review now. I had this service done over a year ago.

Outstanding service. Have been twice and I will keep coming back. Fair, consistent price for gold…read more Friendly staff.

Stopped in about 10 minutes before closing to sell a gold wedding band. Despite arriving late, I…read morewas welcomed in and never felt rushed. The employee took the time to test and weigh the ring, explained the process, and gave me a straightforward offer. I had already received an offer from another local buyer, and Cash For Gold offered nearly twice as much. I can't say whether it was the absolute highest offer available anywhere in Northern Virginia, but it felt fair, transparent, and professional. The transaction was quick, the payment was immediate, and the entire experience was much better than I expected. If you're selling gold, I would definitely recommend stopping here and getting a quote.

I recently visited this cash-for-gold shop right outside my neighborhood, and I couldn't be happier…read morewith the experience. If you're looking to sell gold or silver in Fairfax, this is the place to go. The staff was incredibly honest and transparent. Unlike other shops, they took the time to explain the evaluation process, showing me the weight and purity of my items right there. They offered a very fair price based on current market rates. It's rare to find a business that prioritizes customer education over a quick sale. I will definitely be back for any future transactions!

Straight to the point! Honest, I had a pleasant experience. They gave me options to turn my…read moremarquis into a necklace which I would enjoy. Trustworthy. Highly recommend if you have jewelry not being used...let it bling for you again.

Had a great experience here!…read more Very professional and pleasant to work with. I shopped around quite a bit and the pawn / loan rates here are much better than the other places in the area and Tyson's. Highly recommend.

Do NOT believe the website stating diamonds from the public will be bought by Diamond Exchange USA…read more I brought a mined diamond (not lab grown) to the Rockville location and they would not look at it. Website stating they pay cash for diamonds is completely false. A waste of time.

When wait times at Rolex Authorized Dealer (AD) have become more a minimum prison sentence of 3-5…read moreyears wait time, it becomes extremely tempting to seek other means for the purchase of your dream watch. Areas such as the gray market and used/ pre-owned resellers are becoming tempting. But keep in mind there are "more fakes than authentic Rolexs on the market" and currently on the wrists of the super successful in society. An issue that Rolex themselves don't seem to mind!  The Diamond Exchange, a business that claims over 30 years in the industry the price becomes extremely tempting. Best of all is the selection of "Rolex" products on hand: they have various models, years, and designs and at a mere 30-35% above the AD's new MSRP! As ridiculous as that sounds, it can ve extremely tempting when considering the current gray market prices. When entering a business that is asking only 30% MSRP, it easily becomes a viable option (30% is actually on the low end currently). While making my purchase, the seller informed me that Rolex does not keep time very well. This statement should have set off red flags, but unfortunately, it did not at the time. I purchased an extremely well-made Rolex Submariner that was only a couple of years old and still was under warranty according to the certified card included. I was filled with joy. However, that ended when the watch was losing over 20 seconds s a day. I simply dropped the watch off at an authorized dealer for repair in Tysons. I was quoted a jaw-dropping 12-16 week turnaround for the repair. As discouraging as it was to spend thousands of dollars and need repair within a week of purchase, I wanted the quality that I invested in, so off it went. Feeling confident, I left with an empty wrist and voucher. Several weeks later, I received a call from the dealer informing me that my watch was ready for pickup. However, nothing was done as a result of the watch not being authentic. The Rolex Submariner watch. I was sold a FAKE ROLEX! When I inquired what the issue was, the dealer informed me I would need to contact Rolex directly to find out the details. At this point, thousands of dollars were dumped down the drain! My dream watch scenario was quickly morphing into a nightmare situation. Disappointment and shock would be an understatement of the decade! It was equally interesting that the authorized dealer that I brought the watch to wasn't able to tell the item was unauthentic initially. To be exact- a congratulations on my purchase was originally offered only amplifying the sting further. Rolex informed me that the watch was fake and that the Serial Number did not exist in their records. The certified card had all matching information and appropriate markings needed; details discovered during my research. After conducting hours of research and feeling confident about the sellers reputation, I made my purchase, only to be bamboozled in the end. I had become a victim of fraud! A 10-15 year prison sentence at stake I went to return the fake I purchased weeks before. When I entered, the seller claimed not to remember me or the original transaction - more salt I'm the wound. I demanded my money back as I recalled the details of my experience. The owner casually stated, "Of course I'll return the money for your purchase," as he feined shock that the item was fake. In the end, I was sold an extrenely well made high-end clone (1:1 available online). He further explained that he received the watch on trade by a trusted return customer that he would need to "have a talk with." My overall experience was absolutely traumatizing. The transaction was horrible and I would not recommend conducting business with the Diamond Exchange when purchasing a Rolex line product unless of course you are willing to spin the wheel and become another mark to pad the pockets of shady business practices. Simply having a store front does not make you reputable. It is integrity and business practices those of which are clearly lacking at the Diamond Exchange.

I cannot say enough good things about this business. I am embarrassed to say we go there mostly to…read moreget watch batteries or minor repairs. They are always so cheerful and pleasant and extremely reasonable. The younger Mr. Kim told my husband that their philosophy is good service for a reasonable price. So refreshing to hear! And that's what they do. I don't wear much jewelry but I look at theirs every time I go in. It's simple and elegant and I'm sure one day I'll buy some, with full confidence in what I'm buying. They are often busy at times you'd expect (lunchtime) and they know many of their customers personally. They've been in business for something like 40 years! They are a find and are small town in the very best way. Highly recommended.

These guys are the best. I've had a few watches at the shop and they're always great. Visit them…read moreand you'll feel the same!