I have been to this store in the past, and was pleased with the service I received. What happened…read moretoday was just the complete opposite. Toward the end of our process, the person stated that they didn't have enough cash to finish the transaction. Then I was asked if I had a debit card attached to my bank account. I gave her the card - and at the end of our session, she gave it back to me. She told me that she had transferred the money to my card. After leaving there, I checked to see if the money had been put on my account via my card. Nothing was there the several times I checked. I called the store and spoke with her about the issue. She said that she did not put money on the card, and she had given the cash to me. We discussed that several times, because I am afraid to walk around with cash. I knew I hadn't received cash, but she did argue every point I suggested. As such, I would encourage everyone to be very careful with the staff members there. I choose not to mention names. I have been there before, and was pleased with all of the others I have worked with. I wish this lady the best for her family. I don't mind being wrong about the situation, because I wouldn't have been there if I hadn't needed the money. The only reason I didn't suspect anything while I was there was because she pushed the card back to me after she had "finished" - then she said she had put the money on my card. She didn't bother to retract that statement until I called after being unable to find the money in my account. If she needs the money that bad, I feel sorry for her. I wasn't there because I had a lot of money in the bank and needed to give some away. Please be careful, so you don't go through the same thing I did. It adds more pain to how you felt before going there.

Rude, act like they're doing you a huge favor.. Tried to tell me my phone was disconnected and they…read morecouldn't get through. It was not. I paid on time, what 's the big deal? Next time, it's Advance, if I even have to do this b.s. again.

Ty was very helpful and has great customer service skills. She made the process very easy and…read morehassle free. Thank you for helping me

From the owner: Get money online or at our Indianapolis, IN store with a fast and easy personal loan from Advance…read moreAmerica. We offer personal loans including payday loans and cash advances (alternatives to installment loans) at our Indianapolis, IN store or online. We are here for you if you need cash fast for unexpected bills, emergencies, or other short-term money needs. Advance America also offers LoanCenter title loans, and Western Union money solutions. We are a trusted financial services company with 800+ Advance America locations nationwide. With a 5-star rating on Trustpilot and A+ rating with BBB, our knowledgeable staff in Indianapolis, IN can help you choose the personal loan that's right for you. Apply today.

Forum Credit Union is one of the worst banking institutions I have dealt with. Their customer…read moreservice is terrible. I was on the phone with 3 different people for over 20 minutes because they kept routing me wrong and I would have to repeat my information over and over. I was a victim of fraud and they stole over $600 out of my account. I live pay check to pay check and Forum said it will take at least 10 business days to even look at the case and who knows how long after that to get reimbursed. I cannot pay my bills with a $600 loss and they could care less. The customer service people were rude and don't know what they are doing.

You can't log in and after 3 hours of each call retelling you to call another number and then after…read moresearching online for hours you get an abusive smarmy "Service" representative who uses the call to abuse you and tell you to unplug your computer and bring to their bank?? Glad you young fools are creating a shitty world you will pass on to your and your cretin offspring.