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    Cassio Creations

    4.2 (29 reviews)
    Ultra High-EndJewelry, Jewelry Repair, Watch Repair
    Closed 10:00 am - 5:00 pm
    Updated 2 months ago

    Services - Cassio Creations

    Jewelry cleaning

    Jewelry repair

    Watch cleaning

    3 More Services

    Watch part repair

    Watch part replacement

    Watch seal testing

    Cassio Creations Photos

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    Recommended Reviews - Cassio Creations

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    5 years ago

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    2 years ago

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    2 years ago

    Very courteous ambiance in the store. I went in for a minor watch repair on my Omega and they handled it quite well.

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    2 years ago

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    5 years ago

    Everyone there was and is very helpful and knowledgeable. I couldn't ask for a better team of people to assist me.

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    7 years ago

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    4 years ago

    Veteran knowledge of and ability to complete detailed watch repair services including servicing of the movement. Highly recommend.

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    7 years ago

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    Ask the Community - Cassio Creations

    Review Highlights - Cassio Creations

    Just moved to the Woodlands, found tis place on yelp, needed a new battery for two of my father-in-law's watched.

    Mentioned in 3 reviews

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    Thomas Markle Jewelers | The Woodlands

    Thomas Markle Jewelers | The Woodlands

    4.6
    (65 reviews)
    $$$

    My husband and I have been going to Thomas Markle Jewelers since 2024, when we purchased my Tudor…read more1926 as my wedding watch. Since then, I've added my Tudor Black Bay 58 in 2025, and my husband recently got his Rolex Explorer II Polar in 2026. We honestly stop in frequently just to look at watches, and every visit they make us feel genuinely welcome. They have a great selection, and it's become a place we actually enjoy spending time, not just shopping. Bethany has been incredible through it all. She's knowledgeable, patient, and never makes anything feel rushed or like a sales pitch, just thoughtful guidance from someone who truly loves what she does. It's become our go to spot for meaningful pieces, and we couldn't recommend them more.

    I had a wonderful experience buying a watch and jewelry at Thomas Markle Jewelers in The Woodlands…read more Shai Gaines has been absolutely awesome to deal with from start to finish. She's upbeat, knowledgeable, and makes every interaction feel personal and pressure-free. Shai handled everything smoothly and with genuine enthusiasm, making the process truly enjoyable. The store has a beautiful showroom with an impressive selection of watches and jewelry. The entire Woodlands team is top-notch and clearly knows their products inside and out. They delivered perfect pieces with excellent, professional service. If you're shopping for watches or jewelry in the Houston area, I highly recommend Thomas Markle Jewelers and specifically asking for Shai. She's been great, and I'll definitely be back! Thank you, Shai and the whole Thomas Markle team!

    Helzberg Diamonds

    Helzberg Diamonds

    2.9
    (23 reviews)
    $$$

    This experience truly could've gone way better than it did until the second sales person…read moreinterviewed. I'm not sure if she was a manager or what but she pretty much ruined a potential sale. This evening I came in with a friend looking for a graduation gift. I told the lady my price range of what I was willing to spend, and I told her that I was looking for some diamond earrings. She off the bat was super nice. I didn't catch her name, but she had long hair and wore glasses. She started showing us different earrings some within the price range and some which were a bit above. Which was fine, but I already knew what I was willing to spend. She was very friendly and very helpful. With one pair of earrings, she told us that they were $199. This is where the second sales lady intervenes, and they switch for whatever reason. The second lady is shorter a bit older with heavy thick eyeliner. She then starts going back-and-forth with me pretty much trying to negotiate the price of earrings for those same earrings. She goes up in price for whatever reason around 250? My friend and I were confused because the other lady told us a different price. So then she proceeds to show us another pair of earrings and tells us a discounted price, so then I ask her if I could come back tomorrow would that same price be valid? She then proceeds to tell me that she doesn't know if that would be offered tomorrow. Essentially trying to pressure me to buy the diamond earrings. I was automatically turned off by her selling tactics because I also have done sales. You never pressure the customer to buy things if they tell you they are looking around, or exploring their options. Also, I felt like I was at a flea market, going back-and-forth, trying to bargain with her. I was unaware that they did that at these types of jewelry stores. Considering the fact that my husband has bought me a necklace from Helzberg, not this specific location thank God. This lady essentially ruined the sale, and I ended up going across the street to buy jewelry. Do not spend your money here.

    My husband purchased an expensive wedding ring from the Woodlands location, but its quality has…read morebeen extremely disappointing. One of the smaller diamonds has fallen out three separate times, despite my limited wear. We are incredibly dissatisfied with both the product quality and the support we have received. We will not be purchasing any more jewelry from this store.

    Zales Outlet

    Zales Outlet

    3.3
    (9 reviews)
    $$$

    I have been looking around for the best deals to find a bestfriend a graduation present and had my…read moremind set on diamond studs. I had been researching for a few weeks of what I was looking for and what my spending limit was going to be. I didn't know Zales had an outlet so I decided to check it out! Best decision I could've made! I met Jay and right off the bat he was super friendly , welcoming and just an amazing sales person all around! I told him what I was looking for and my limit and he started showing me options. I also asked if there were any Black Friday sales and he was showing me what they had. Not once did Jay pressure or try to persuade me to buy something out of my budget. I asked him about natural diamond vs labs and he was super knowledgeable about the products! I found a pair that I had my eye on but I told him give me time I want to look in the woodlands mall to weigh my options out before I make a purchase. I then go to two jewelry stores inside of the mall, which were Helzberg and the original Zales and was truly astonished with the poor Customer Service that I received and how I was treated within those stores. After being treated so poorly at one store of bargaining back and fourth and trying to be pressured to buy something I went to another one where the lady could have cared less of what I was looking for. Jay truly made my experience unforgettable and his customer service was outstanding! I told him where I worked and that I'm also in customer service and I appreciate him not judging me or looking down on me just because I had certain request or wants for the diamond earrings I was looking for. I'm so happy with my experience and also happy with the gorgeous earrings I purchased for my bestfriends graduation! I will highly recommend anyone who's curious of stopping by to shop with Jay. I thanked him for taking his time with me, not rushing or pressuring me to buy. Also, his attitude did not once changed once I told him that I was going to look around to make sure I'm dead set on the item. Amazing customer service and any time I'm needing a special item. I will be shopping with him!!

    Really poor customer service, lacking class & culture…read more We made it a point to visit all the jewelers in the area, in search of the perfect wedding bands. This was one of our stops last Saturday morning. We felt very turned off by the employees and how they treated us. The first girl who greeted us could not stop texting her boyfriend on her cell phone, while sitting in front of us... Then, she interrupted us and passed us off to another lady, explaining that her food had just arrived. We were abruptly "handed off," so she could conveniently take a lunch break mid-conversation with customers. The next lady may have treated us worse. She was a bad comedian, I suppose, as her jokes were extremely offensive & personally insulting... It may have been awkward humor or overly-sarcastic, but she was the only one amused. Terrible experience. We won't be visiting again... ever.

    Cassio Creations - jewelry - Updated June 2026

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