Brian did an excellent job installing my new pool pump. He was responsive from the start, showed up…read moreright on time, and was very knowledgeable. He made some great suggestions on relocating my pump and filter and made sure everything was installed correctly. The whole process was smooth, professional, and the pump is working great. I would definitely recommend him to anyone looking for reliable pool related services.

Short version: Brian was super knowledgable, on time, prompt communication, and did everything on…read moretime and on price. I highly recommend. Details: I wanted to upgrade my system with all the latest automation and lighting. Also, I had a malfunctioning salt cell that my weekly pool tech could not figure out. I contacted Brian via the website and received a quick text that same day to setup a meeting. He quickly got the salt cell replacement going under warranty (no cost to me!) and spec'd out an automation setup. That night, received the quote with a timeline to get the parts/ installation. Price was right. Brian got everything installed and running very quickly (and on time) and was super communicative / timely throughout the process. I also liked that he was able to set a time for a meeting, not a half day time window like so many do (and fail to meet). It was a breath of fresh air having someone promptly call you back, setup meeting times and meet them, do the work as promised and on time. It's the way it should be! I'll definitely use Brian again.

Very reliable and on time, honest, respectful, very good service and great people with a lot of…read moreexperience specially the technician his name is Jack. highly recommended

Backyard Pool & Spa Repair serviced our pool as a result of a home warranty claim. Jack came our…read morehouse to to an assessment and a few days later him and an associate came back replace the motor on our pool pump. Jack is extremely professional and reliable. He let me know when he was going to come to the house and was there on the day scheduled and on time. Jack also provide detailed instructions and recommendation on how to best use the new equipment. He also made assessment and made recommendations on other necessary work for my pool This is by far the best experience I have had with any home warranty contractor. If we decide to do additional work to our pool we will definitely contact Backyard Pool & Spa Repair to do the work.

My family is so grateful for the incredible experience we had with Cresenta Valley Pools. Cameron…read moretruly has gone above and beyond for us in every way. From the very beginning, he was professional, kind, and genuinely cared about making sure everything was done perfectly. He took the time to explain things clearly, answered all of our questions, and made the whole process feel easy and stress-free. It's rare to find a company that treats you like more than just a customer, but that's exactly how we felt. The level of care, attention to detail, and pride in their work really shows. Our pool looks amazing, and we couldn't be happier. We highly recommend Cameron and his team to anyone looking for honest, reliable, and beyond exceptional service.

Super responsive, met commitments, everything you want in a service provider. Highly recommendedread more

Awesome owner! I've known before the owner started this…read morecompany. Awesome person. Gave me good recommendations.

Be careful, they tried to bill me for months for services that they never rendered. I hired a new…read morecompany because I felt like they were billing for services that they were rendering. I removed the key from the lock box, removing access. All gates were locked tight, 60 days had passed, and they had not been paid yet; they were unable to get to the pool. REALLY. If you are using them, you may want to have a camera near the pool equipment to make sure they really are coming when they bill you. Unfortunate for sure, I hope my experience is isolated.

Inherited an above-ground hot tub and started having issues with breaker tripping. Reached out to…read moreseveral businesses on Yelp (many pool/spa places that do not do above ground hot tubs), and was able to have technicians come visit us very quickly. They were thorough and careful with diagnosing the key issue and also explained potential future pain points. We decided to repair after they talked us through pros/cons/costs and it's working great now.

The owner, Sam, came across as a little full of himself. He did perform some "repairs," but he did…read morenot fix the leak I originally hired him to repair. In fact, the repairs he performed did not appear to even be necessary. When I contacted him to let him know the hot tub was still leaking, he offered to return and locate the leak; but wanted to charge me an additional $289/hour to do so. Considering that fixing the leak was the reason I hired him in the first place, I found that price ridiculous. I gave Sam an opportunity to make the situation right; he declined. His defensive response to my concerns only reinforced my impression that he was more interested in the money and defending himself than resolving the problem for his customer. The difference with the new company I hired has been night and day. They were far more professional and actually fixed the leak for a fraction of what Sam quoted me. They also seemed genuinely interested in solving the problem rather than simply running up the bill. I rarely post reviews, but I felt this experience deserved an honest one. Based on my experience, I would not use Sam's services again. Consumer beware.

I just had my first service call with Andy from Aqua Masters. Had just found them online locally in…read moreLos Angeles and, while reviews looked good, you never know until you work with someone. Andy is great! He is professional, friendly, knowledgeable, I already find him incredibly trustworthy AND able to clearly explain things to a first time pool owner. He also was thoughtful about how not to spend money unnecessarily - thinking through alternatives for my issue.

Richard the CEO was very helpful with a lighting equipment need I had. He researched it to get a…read morethorough answer and responded quickly.

I needed my pool cleaned since it it finally getting pool weather and hired these guys.. They did a…read moregreat job , showed up on time and were fast and efficient. I will continue to use them for my pool services

From the owner: We are a local, family owned business, that specializes in swimming pool cleaning, water treatment,…read moreand swimming pool repair. We offer services to residential and commercial owners.

Cameron from SoCal Spa came today to check on a leak under my spa. He was very professional,…read morethoughtful and courteous. He took his time and was quite thorough in his inspection trying to find and correct the leak. This is the second time that I have used SoCal Spa company . The last time Cameron came he ordered and fixed the leaking heater. Everyone I've talked to at this company have been polite, efficient and very cooperative. I would recommend this company and Cameron as the technician

Yesterday I was frustrated and mistakenly thought I was being mishandled. Today, I am pleased and…read morerelieved to update this experience with high praise of accountability & communication that enlightened me and allowed me to comprehend possibilities. The explanation was helpful but Fidel actually came thru with results leading to actions and solved the leak problem. It is clear to me how passionate Fidel and Cameron are about their work, leaving customers feeling taken care of and their reputation being given the respect it deserves as they are a hard working diligent team. Thank you both for being willing to return and make it right, talk things thru and work matters out. This was a demonstration of integrity, professionalism and humanity. I appreciate you restoring my faith and confidence, more than you know. Job well done gentleman! Onward and upward.

The Lazy Pool is hands down the best pool service we have ever used. John is excellent, always…read morepolite, professional, reliable, and incredibly thorough. One of my favorite things about their service is the email update we receive after each visit. It includes a photo of our sparkling clean pool, the current pH levels, and even confirmation that our gates were closed and locked. That kind of attention to detail and communication gives us tremendous peace of mind. They were an absolute godsend after dealing with consistently poor service from our previous pool vendors. Even better, The Lazy Pool is actually cheaper while providing dramatically better service! They've also done excellent work servicing our pool system and filter whenever needed. I really can't recommend The Lazy Pool highly enough. Great service, great communication, fair pricing, and people you can trust. Five stars all the way!

Im taking the time to write this review because it was very difficult for me to find a fair pool…read moreservice company, as a single woman I experienced service providers where giving me pricing that exaggerated. This company is the best, I'm extremely happy with my pool service company. Their service is excellent, they're always respectful, and they show up on time every single week. Their pricing is the best I've found--especially impressive because I have a saltwater pool, which is usually more expensive to maintain. They keep everything running smoothly and looking great. Not to mention very informative I received photos of my pool when it's serviced and notifications when they will be cleaning the filters and the salt cell. Highly recommend!

Look at this pool. This is what it looks like after a FULL MONTH of "service" from this company…read more All they do is lie. They promised to come, they promised to fix it, they promised proof of service -- every single time it was "I'll send it, I'll send it." Nothing ever came. Because they never actually did the work. I took down my last negative review because they promised everything would be fixed on Friday. Friday came. No one showed up. Again. I'm done. I'm moving to another company because my pool is destroyed and I can't keep giving chances to people who only know how to lie. This review stays up. I don't care what they promise this time . I've heard every version of it already. Please do not trust this company. Stay far away if you care about your pool. UPDATE in response to the company's reply: The company claims their team came out yesterday. They did not. I was home all day, and I have security camera footage that confirms no one came to my property ，yesterday or any other day. They are now using one lie to cover another. They claim they serviced the fountain "as a courtesy" yesterday. No one was here. They claim it takes 24-48 hours for water to clear. That would be relevant if anyone had actually shown up to treat it. They also say the fountain wasn't part of my agreement. Forget the fountain for a moment！ look at the POOL. My pool is half green. The pool IS in my agreement, and it looks worse than I did a month ago when I signed up. In one full month of "service," I have: * Never received a single service report, despite asking for proof basically every day * Never received before/after photos or any documentation * Watched my pool turn completely green And now they want to be paid for a month of service that never happened, and they're framing my refusal to pay as "unfair." What's unfair is being charged for work that wasn't done and being lied to repeatedly when I asked for proof. Please stay away from this company.Green pools don't lie. The absence of any report or photo in a full month doesn't lie. They say the fountain (small pool) wasn't in my agreement. And here's the part that shows they either don't understand pools or are pretending not to: ALL THE WATER ON THIS PROPERTY IS INTERCONNECTED. It flows between the pool and the fountain. If one section turns green, the whole system turns green. You cannot "service the big pool" while ignoring a green fountain feeding into the same water . that's not how pools work. Here's the part that should concern any potential customer: they sent me a photo of the small pool just now completely green and said NOTHING. No "hey, this looks bad, do you want us to add it to your service?" . They just let it sit and turn green for a month. That's not a service issue , that's a character issue. A responsible company would tell the owner: "This isn't part of your current plan, but it's deteriorating fast, would you like us to take care of it?" Instead, they watched it get destroyed and said nothing until I brought it up. And the reason I didn't notice it because they never sent me any picture the entire month until I complain right now. So if they have sent a picture of how green and how much it was destroyed earlier, I would have noticed it and asked them to take care of it as well. Now this damage is irreversible. And then there's the big pool which IS in my agreement and is also half green after a full month of service because they completely ignore the fountain that share the same water with the pool. Completely ridiculous !!!

THE BEST POOL COMPANY EVER! The owner Robby provided me the best service! Their whole team is…read moreabsolutely amazing and so professional. If you're looking for a professional & reputable company...SOCAL POOL BOYS are the ones