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    Castle Cleaning

    4.4 (42 reviews)
    Open 8:00 am - 5:00 pm
    Updated over 3 months ago

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    1 hour

    Response rate

    100%

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    Services - Castle Cleaning

    Deep cleaning

    Maid services

    Move-in or move-out cleaning

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    10 years ago

    Business owner information

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    Stuart O.

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    14 years ago

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    Review Highlights - Castle Cleaning

    Stuart was quick to respond to my quote request and my follow-ups while I was in the decision-making process.

    Mentioned in 16 reviews

    Read more highlights

    Maribel's Home Cleaning Services

    Maribel's Home Cleaning Services

    (56 reviews)

    Maribel's team is the best. They have been doing biweekly cleanings for us for several months after…read moreour longtime cleaning service dropped our home off the schedule in error and couldn't accommodate the required day. We were selling our house so it was crucial to have the home cleaned on a particular day least likely to interfere with potential buyers. Maribel's Home Cleaning could accommodate the day, had a better price, and the team of three professionals did an amazing, thorough job every time. And they were FAST. Finally, they performed a move-out deep clean for us. We were so confident in their abilities and trustworthiness, we were able to hit the road to our new state without waiting around to inspect the property. You will not regret hiring this company!

    We hired Maribel's Home Cleaning for a move-out clean of our 3-bedroom, 2-bathroom home, and…read moreoverall, we were very pleased with their service. The communication was good, though I was a bit surprised not to receive confirmation the night before or a message confirming when the maids had finished. That being said, they did an excellent job with the cleaning, and the price was extremely reasonable. The only reason I'm not giving five stars is that I had requested carpet cleaning but wasn't informed of the additional cost upfront. It turned out to be $150, which was fine in the end, but it would have been helpful to know in advance. Despite that, I would absolutely use them again based on the quality of their work and their affordability.

    Lux Conscious Cleaning - Move in clean

    Lux Conscious Cleaning

    (3 reviews)

    This is the quality of their work. What's on paper reflects the services done in real life!read more

    I recently hired Lux Conscious Cleaning to help us ready our house to put it up for sale. The…read moreowner, Melissa, assisted us in garage cleanout and organization, home organization, staging, outdoor cleaning, house cleaning and I couldn't be more pleased with the results! My husband is very territorial over his garage and was having a hard time letting things go. However, Melissa won him over within 30 mins. I came home from work and was singing her praises. Her ability to understand the emotional connection to material items is one of her most valuable gifts! Lux Conscious Cleaning home cleaning left my house spotless--every surface was gleaming, and even the hard-to-reach areas were thoroughly cleaned. My walk-in closet has never looked better; she helped me organize everything in a way that maximized space and was esthetically pleasing. But the standout service was her over all home organizational skills, knowledge about the real estate market and staging homes. Melissa is patient, kind, and hardworking. If you find that you need more help than you anticipated, like I did, Lux Conscious Cleaning will bring in reinforcements. Melissa schedules just enough time where you don't get mentally and physically burnt out but, feel good your accomplishments. I cannot recommend Lux Conscious Cleaning enough, from start to finish, they were professional, detail-oriented, and incredibly efficient. Simply amazing! Five stars!!

    Ema's Housekeeping - Toilet with blue stains that they simply told us to replace the whole toilet instead of cleaning it

    Ema's Housekeeping

    (76 reviews)

    I recently had a family member pass away and my apartment had been neglected for a while, so I…read moreneeded a very deep reset clean. After reaching out to several cleaning companies in Austin, Ema's Housekeeping not only gave me the best quote but also had the best communication from the beginning. They arrived right on time and made the entire process very easy. Ralph handled the cleaning and did an incredible job. For just one cleaner, the amount of work he completed was impressive. He took the time to bag trash, organize items, and then do a full deep clean of the apartment. What stood out most was the attention to detail. You can tell they don't rush through the job just to finish quickly -- they actually take the time to do it right. The apartment looks and feels completely reset. Payment was also very simple through Zelle after the service was completed, which made everything convenient and stress-free. Overall this was a great experience and the best price I found in Austin after contacting multiple cleaning companies. If you need a deep clean or even regular maintenance cleaning, I would absolutely recommend Ema's Housekeeping. I will definitely be booking with them again.

    We hired this cleaning company because we urgently needed our house cleaned for rental showings…read more They offered same-day availability, which was the main reason we chose them. They charged us $300 for a 1,509 sq ft house -- despite the fact that the home had brand-new blinds, brand-new flooring in all three bedrooms, and no refrigerator to clean. This was absolutely not a discounted or bargain price. Before hiring them, they specifically promised they would come back and address anything my realtor found unsatisfactory after the cleaning. Based on that promise, I paid them in full immediately after the service. A few days later, my realtor inspected the property and found the cleaning quality extremely poor. She provided them with a detailed list of areas that were still dirty. One toilet was so poorly cleaned that my realtor cleaned it herself. On another toilet, instead of properly scrubbing blue staining inside the toilet, they simply suggested replacing the whole toilet altogether. That alone tells you the level of effort they put into the job. The dishwasher was still dirty. Windows, baseboards, drawers, and other surfaces were visibly dirty. There were even cobwebs still hanging on the walls. When I contacted them to come back as promised, their attitude immediately changed. They were rude, dismissive, and kept delaying scheduling. I gave them my husband's number to coordinate a return visit, and they said the earliest they could come was Saturday (nearly a week later). Then on Saturday, they suddenly claimed they would not return unless someone was physically present at the house to inspect their work. This made absolutely no sense because they already knew the property was vacant and that we were remote landlords. They had completed the original cleaning using an access code with nobody present, so this was clearly just an excuse to avoid honoring their promise. After that, they stopped answering calls from both me and my husband entirely. The house was still dirty, and we ended up paying another cleaning company to redo the entire job properly. Unprofessional, dishonest, and extremely poor-quality work. I would strongly discourage anyone from using this company. Respond to the owner's response: you lied! (1) The toilet was totally cleanable. The second cleaner cleaned this toilet with no problem. It looks very clean now. But you even didn't try and simply asked me to buy a new toilet. What a moron. Another toilet shown in the picture showed how my realtor easily cleaned after you still left it dirty! (2) my husband said he didn't clearly agree to have someone come for you because your accent was strong and he couldn't clearly hear what you said. Simply not realistic for us to agree. When he called you, you also didn't tell him which day and time you could come back to clean the house either. Later when I called you to come back, I already explained to you why we couldn't have someone on the spot waiting for you because it was an empty house and we couldn't hire someone to wait for you there. You knew this already even before we let you clean our house at the beginning, because we gave you the house access code to come in and nobody was there! We told you our realtor would come a few days later to check and asked if you could come back to finish cleaning if she pointed out dirty places. You agreed which is why we gave you money to do it. Unfortunately we paid you in full on the same day you did the cleaning. So you can become a moron later. You simply didn't want to keep your own promise to come back to finish cleaning. You could simply say you would come back to finish cleaning what we pointed out and no more trips if my realtor found out more later. However you simply refused to answer our phone and disappeared! If you continue to lie in public here after causing us so much stress and financial loss by hiring a second cleaner, I will further seek related third party for help. I don't believe such a horribly bad company could lie like this in public.

    Austin Cleaning Crew - We can make your home sparkle again!

    Austin Cleaning Crew

    (3 reviews)

    78704 (South Austin)

    The team did a great job with my bi-weekly cleaning. House looks fantastic. Floors nicely mopped or…read morevacuumed depending. Bathroom and kitchen are sparkling.

    Paid for "Deep Clean", mark missed completely Short Review:…read more$200 more expensive than MerryMaids ($478 vs $272) cleaning with less spaces cleaned than the lower priced service, equivalent cleanliness results. MerryMaids crew stayed two hours longer, did more work. Two stars for the overall experience - Pretty good cleaners by raw talent, extremely overpriced compared to the competition, middle of the market when it comes to cleanliness. Below market customer service for arguing with me about cleaning dirt off the corners of the base boards, then didn't return my sponge. Used soap on all my cast iron without asking, now I have to re-season everything. Long Review: I just paid $478 for a "deep clean" that was in all fairness a pretty good cleaning if it were a routine cleaning. Comparable to the "sparkle" cleaning I paid for from Merry Maids eight months ago for $272, but not as thorough. The only exception being that Merry Maids cleaned my sliding glass doors and the balconies, which was included in the original quote. I paid extra both times for the stove cleaning, the refrigerator etc. I also talked to a guy at their office (I think) on the phone and told him how much more I was paying compared to the last cleaning and that my expectation was that the money spent should be reflected in the level of cleanliness. He assured me that the two ladies were "the best". When they said they were done, I asked about the balconies, and they said they don't do that. There wasn't an option for that on the website either, like there was on the Merry Maids website. I also had to argue with the lady when they were trying to leave after less than 3.5 hours of work (1,600sq ft) to have her wipe down the corners of the wall by the base boards. She said it needed to be painted. When I removed the dirt by dabbing my kitchen sponge on it (they didn't bring any, just rags), she relented and wiped off the dirt. I later found that she apparently didn't return my sponge. I also had to instruct them on cleaning behind my AV system and stand, which I would assume that would be included in a "deep clean". I also found that my cast iron pans were cleaned with soap and were put in my oven wet. That's a big no no for cast because it immediately starts to oxidize. One of the pans is already showing rust so I'll have to strip it, sand it, and start over. If I'm paying for a "deep cleaning," what exactly is being cleaned that isn't part of the regular cleaning? And why would I have to monitor them and guide them on how to clean a house? I figured using a little elbow grease to remove easily removable dirt would be part of the additional fee I paid. I have attached an example of the deep clean on my floor, it took 8 seconds with a different sponge to make it look clean. I'm completely blown away by all these five star reviews. Even if these ladies are being paid $25 an hour, that's more than $300 to the business. That's more than a 60% margin against labor. If you want to pay twice as much as you need to, by all means use these people. I'll be going back to MerryMaids. I was later contacted and they pointed out that I had booked two rooms and the cleaning crew reported five. I responded that I correctly described my house when booking as having two bedrooms and 2.5 baths (clearly labeled dropdown menus), along with the square footage that includes the garage and balconies that were never touched. There is nowhere to list total number of rooms.

    CBN Commercial - Bathroom Vanity Cleaning

    CBN Commercial

    (1 review)

    I had a tenant decide they didn't want to pay on their rent anymore. And after a few conversations,…read morethey up and left without any notice. Once I arrived at the property, it was a disaster! Stains all over the carpets, scribbling on the walls (probably from the tenants children) two toilets clogged with toilet paper. So they flooded into the hallways, causing mold. Garage had trash all over along with the patio. Ohh yeah also feces was all over one of the guest rooms. (we have a no pet policy, because this has happened before) Anyways I contacted CNBC that evening. And they responded very quickly and scheduled a call. After discussing the details of what had happened and sending pictures. I decided they offer everything I needed for a deep clean of my property. And I needed it done yesterday! They can the very next day and let me tell you, I was amazed! My property looked as if it was brand new again. They managed to get all the stains out, walls cleaned,mold cleaned, garage was spotless, bathrooms were flawless, patio spotless. I would recommend CNBC to anyone who needs a big deep clean of their property. Even if it's emergency last second cleaning need. Quick, efficient, good price, courteous and very professional. You'll thank me later!

    From the owner: Let’s make life a little brighter with a one-time service clean, weekly, or bi-weekly clean. We…read morealso offer a one room cleaning service as well. So, if you only want one room cleaned you can make it the kitchen or even better the bathroom. CBNC knows that budget may be the only way to go from one room to the entire home. Let's make a "Cleaning" that is best for you.

    Maidsway Cleaning Service - Spotless kitchen cabinets after the move out cleaning in North Austin

    Maidsway Cleaning Service

    (158 reviews)

    We've been using Maidsway for the past year, and are very pleased with the quality, and consistency…read moreof the service. My wife and I both work full time, and we have 2 children, so having a housekeeping service has been essential for us to maintain not only our home, but also our sanity. Sharnice has been our housekeeper now for about 6 months, and we are always excited to see her. She visits us every other week, and always does quality work. She takes proper precaution inside our home. She works quickly, but also somehow manages to get all of the details right. I'm sure that its partly because of the pandemic, but she has become like a part of our family. (At every other week, we see her far more than any of our friends or family these days!) Thank you, Maidsway. And thank you, Sharnice! :D

    Unfortunately, I am not sure the one star would even be valid as I had no service to even judge…read more This was a no-call, no-show. I booked the service almost a month ago and received a confirmation message. As we got closer, I received an automated reminder texts 48 hrs and then 24 hrs before. The day of, my card was charged. As my arrival window time neared closer; I noticed no employee had been assigned to the job yet from my profile on the company dashboard. I emailed them inquiring if this service was still happening and to please let me know. The hour window came and went and in that period and after I had called twice, left a message, and even used their contact form because I had fully exhausted all my options of communication with them. I chose to go with Maidsway based on a high recommendation from a friend that has used them for years. Even she was shocked and said that if they were running late they always called to give a heads-up. It has been over a day later and I still have not heard back ... extremely disappointing as I had made arrangements for my sensitive pets, rearranged my house so that it would be easy access for them to clean, and planned my day/work schedule around this..during a time where I really needed help with the house and trusted this service to follow through. My money was taken with no explanation or offer of a reschedule or refund.

    Castle Cleaning - homecleaning - Updated June 2026

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