I'm sorry the previous posters had such difficulties, however, I have been working with this…read morecompany for a decade and have never, ever had a problem with Jerry or his wife, Rebecca. They have always done their utmost to ensure that I received great service - AND - a fair health insurance policy - not an easy feat in the last several years, given the state of private health insurance options. Most recently, Jerry and Rebecca informed their customers of the possibility of forming a group health insurance plan (I'm in private practice as a therapist). It took a fair amount of time, but they worked with us every step of the way and 5 of us formed a group and have each purchased insurance that is heads and tails above what we were able to purchase individually. I am very grateful to Jerry and Rebecca.

If I could give a zero I would. I completely agree with Steve J. We have been a marketplace buyer…read moreof health insurance since November, 2015. In 2016 - we purchased directly through the marketplace website. For 2017 - we thought we would give a local provider an opportunity to make a fee. What a mistake. No or slow response. His assistant would answer the phone but would never have answers. In short we applied for 2017 coverage before the deadline and ... with 2 weeks left in 2016 - I asked my wife where our new cards were. That began a whirlwind that we discovered that our app was faxed but never followed up on to BCBS. BCBS says that they got a completely black fax from Jerry - maybe this was ours. Then a rush app was made for 1/1/17 - that turned out to have coverage starting on 2/1/17 and backed up with a letter from BCBS stating the same. Then this week we get another letter from BCBS saying that our insurance was indeed backdated to 1/1/16 and we owe January premiums even though they sent us cards with a 2/1/17 date. Pay up or we drop you for the year. We postponed a ski trip out of January because we did not want to take the risk of not being covered. Everytime we called to find out.. the response was the same... "we have hundreds of customers - we are doing the best"... or "I need to call the account rep" or the latest this week... "we are calling the President of BCBS." If you are going to be in a high volume business - best staff for high volume. If you could not service the customer just say in the beginning - "I am not making much money on this.... you should do this yourself." Run - Don't walk - away from this provider.

Mike Desonoyers stole $500 from me. I had given him my credit card information to pay my new…read morepremium. I am now finding out he also paid himself $500 without my consent. The website states their services are free. Mike refuses to return calls/emails. I have reported him to the BBB and will take further action if necessary.

After leaving my prior job, I was in need of short term health insurance. I began working with Ryan…read moreat Illinois Health Agents and from our first conversation, the professionalism that I received was second to none. He was able to create a plan that catered to my insurance needs and he ensured that all of the details were perfect. I recently had to visit urgent care; I was concerned about only having short term insurance and the cost that I may have out of pocket. I reached out to Ryan and he reassured me that all services would be covered. The plan that he set me up on covered everything! I highly recommend working with Ryan; he truly cares about his clients and I could not be happier to be working with such a great agent.

So bummed I never used an independent agent in the past. They can actually evaluate what is the…read morebest plan for you. If you go with a big group like State Farm, they don't care about you, don't tell you the fine print, and actually make the process of filing a claim extra difficult. Fortunately I have never had to file a claim with Shewchuck but I know that if I did, they would be my first call and they would be my advocate. At a minimum, you should check these guys out and compare what they have to offer against your current policy.

We've used Shewchuck for many years. They are excellent in giving advice, choice of insurance…read morecompanies, and following up on any matter especially claims. Our claims have been dealt with very promptly and with no problems. Any service or changes we have needed have been easy. These guys have done everything right and are customer oriented. If they ever screw up I'll drop them like a hot potato but I don't expect that to happen.

Anne Galvin helped me with my insurance brokerage needs when moving to Winnetka from out of state…read more Not only is she very smart and efficient, she's a real pleasure to work with! And the Galvin agency partners with the top insurance providers so they found me great coverage by running quotes through multiple providers. And I had some non-traditional insurance needs so she had to pay close attention! I highly recommend Galvin and although I'm looking forward to having no claims, I'm sure they will be there if I do.

From the owner: Business and Personal Insurance for home, auto, health, life, property, liability, workers…read morecompensation, business auto insurance, crime insurance, business umbrella insurance. We represent many top rated insurance companies and have access to a wide range of products and services.

My family has had all of our insurance policies through this agency for almost 35 years, myself 21…read moreyears. They are seriously the best. The communication and service is exceptional, when I call I feel like I am calling a friend, at this point we are practically family, it's cheesy but it's true. In no particular order, John, Kim, Sandy, Charlotte, Anh, Georganne, Terrie, I'm sure I'm missing some folks, it's been a long time, but thank you all very much! Thank you for having my back, you guys/gals rock.

The Del Vasey agency has extreme professionalism when it comes to policy. Alex was also very…read moreknowledgeable about endorsements I could add to my homeowners policy that would help insure me against a couple things my last agency did not make me aware of! I am now covered for my comic & sneaker collection in my house, previously I had a limit of personality property that did not meet my needs. Look no further for all your insurance needs! I wouldn't go anywhere else as this is now my one stop shop. As a millennial busines owner other Agencies kind of brushed me to the side, here I was taken seriously and treated with respect .

Called in to see about getting a quote for a policy as I just bought a house in the area and spoke…read moreto a woman named Emily, who was rude and unprofessional. I ended up calling somewhere else.

Absolutely rude and unprofessional. We had a terrible flood causing thousands of dollars in damaged…read moreproperty and then it flooded again so naturally we called the office again and Josh Brown answered the phone. He literally laughed at us while on the phone and scoffed at the level of importance our losses actually are to us and proceeded to hang up me three times. As if a flood isn't stressful enough now we have this to deal with. I have filed a formal complaint with State Farm corporate (they sent the matter to their escalations team because they couldn't believe what our experience was with Josh). We are terminating our relationship with this office immediately. I should've listened to the rumors because Josh's reputation definitely proceeds him. Unbelievably unprofessional and the arrogance is stifling.