Mike Desoyers used the credit card I gave him to pay himself $500 without my consent. He only had…read moremy credit card to pay my new premium. I have called, send texts and emails regarding this, and now Mike has completely ghosted me. I will file a lawsuit if the money he stole is not returned immediately. I am also reporting him to the Attorney Generals office in addition to the BBB. The website clearly states there is NO CHARGE for their services. I am so angry. Mike should be ashamed of himself!!

This is a sincere THANK YOU for the excellent service we received from Maria Shostko as we…read moretransitioned to a new health care plan. She went above and beyond in terms of her availability and we found her to be extremely easy to work with. Her compassion and understanding of the urgency of our situation was so appreciated. I would highly recommend her for your health insurance needs.

Sam and Jackie are true professionals. Anyone would be able to tell they have many years of…read moreexperience, and their business is run like it. It's been a pleasure to work with them as they are extremely responsive, and have a structure that makes it seamless for all of their employees and patients.

Sam and his team were absolutely fantastic in caring for my elderly mother. They were incredibly…read moretalented, caring, trustworthy and friendly. They made a huge difference in my mom's last two years, and we are truly grateful. Thanks!!!

Fantastic agency to work for! Professional, trustworthy staff that has worked for the owner for a…read moredecade or more!

I used Traycee to furnish, for two years, a daytime caregiver for my wife, who was suffering from…read moreFrontotemporal dementia. The caregiver took excellent care of her, rather like a friend who was there to help rather than an employee. She was kept clean and neatly dressed, was taken to appointments, shopping or out to a meal when she was capable of doing so. I would recommend Traycee to anyone who needs the services of a competent caregiver.

I recently had the pleasure of working with Bruce Lanzerotti to find some health insurance when my…read moredaughter lost her job and employer health insurance. I had visited numerous websites and talked to several people about the marketplace and other options. There is a lot of confusing information out there and not everyone is willing to take the time to answer all the questions that I had and provide a variety of options. My daughter was in a tough situation as her employer was not planning to send out the separation information needed by the marketplace until the separation date. Some I sought advice from said nothing could be done until her employment official ended while others didn't want to talk if we weren't going to make a commitment on the spot. Bruce is informative and no pressure. I would recommend Bruce to anyone needing health insurance. He was recommended to me by my long-time home and auto insurance agent.

After leaving my prior job, I was in need of short term health insurance. I began working with Ryan…read moreat Illinois Health Agents and from our first conversation, the professionalism that I received was second to none. He was able to create a plan that catered to my insurance needs and he ensured that all of the details were perfect. I recently had to visit urgent care; I was concerned about only having short term insurance and the cost that I may have out of pocket. I reached out to Ryan and he reassured me that all services would be covered. The plan that he set me up on covered everything! I highly recommend working with Ryan; he truly cares about his clients and I could not be happier to be working with such a great agent.

Mike Desonoyers stole $500 from me. I had given him my credit card information to pay my new…read morepremium. I am now finding out he also paid himself $500 without my consent. The website states their services are free. Mike refuses to return calls/emails. I have reported him to the BBB and will take further action if necessary.

Alright, so I cheated on my original Dr...Dr. Mizuno, whom I adore but when he was out of town one…read moretime, I had a medical issue and as is the case with Northwestern Memorial Physicans Group, their practice partners will see you STAT and at least know your medical history. I suffered from chronic sinus infections that were just crazy. I went to Dr. Miller expecting the usual script and and a co-pay but what a pleasant surprise I got. He was so thorough and detail oriented that he asked questions that seemed out of sync with the routine I had experienced elsewhere. He asked about my lifestyle, my pillows, my diet, well you get it....and he LISTENED. I actually now understand why doctor's corporations are called SC for "service corporations". He was providing his Medical Services. He wasn't doing me a favor by seeing me. I was giving him an opportunity to practice medicine. Lightbulb, aaahhhhh moment. Did I mention he went to Harvard Medical School. Matters not unless they teach you human compassion there. Not only did he cure that malady, he cured me of pretty much everything and during the course of a general conversation, he discovered a something that several other doctors had dismissed or negelected. Under his care and direction, I have been treated as a person, not a number and put on a path to wellness. He had given me guidance and referals that have changed my life. When I had a rough patch health wise, he was my go to guy and Dr. Miller got me through a series of unrelated, untimely and unfortunate health issues. We've since kind of broken up because he made me all better, so much so that I don't really need to see him much anymore. Not that I mind. But you know what I mean. I have refered countless people to him and each and every one raves. He moved from the city to Northbrook which is a hike, but his demeanor, candor and knowledge are worth every second on the Edens. He is kind, gentle, caring and concerned. Dr. Miller is the first physician I have encountered that practices the art of healing. How refreshing.On their website it says under his philosphy "Dr. Miller believes in a strong patient-doctor relationship and working with patients to optimize their health care" Understatement of the year. And lets not forget the support staff, Janie, his nurse. Can you say loveable and sweet. And efficient and kind. And accommodating and warm. Yep, worth every second on the Edens and then some!

Dr. Miller was great--he took a ton of time with me at my annual physical checkup and had a quite…read morelovely, unthreatening bedside manner. He seems to be great with follow-up too--I took a chance and sent him an email through Northwestern's online dr/patient communication network, not really expecting a same-day response, but apparently these physicians really do use the online communication system (hooray! internet and no phone-holding!), he wrote back in a few hours. AND he gave me an electronic prescription I sent to the pharmacy without ever picking up the phone. Anyway, technology aside, an excellent PCP.

My name is Shannon Parson Johnson, My father William parson was able to pass away with dignity and…read morerespect, I cannot say enough about the incredible care and compassion this hospice team provided for my father. Their whole demeanor and attitude is that of angels, compassion, empathy, love..When he was in the hospital, he was not receiving the proper pain management, they kept delaying the hospitals hospice program while my dad was dying in pain. I was desperate to get him home. Alena, the administrator, moved mountains to make that happen. They got my dad home in less than 18 hours, they were by my father's bedside within two hours of me calling desperate for help, which felt like a miracle during such a difficult time. Daniel, the nurse who came to the hospital, was so attentive and caring such a such a genuine person. And once we were home, nurse Julie and nurse Grace took over and truly went above and beyond. They made sure the bed oxygen tanks supplies and meds was delivered before my dad even got home.They made sure my dad was comfortable, out of pain, and surrounded by dignity and respect--something he was not receiving in the hospital. there was also a Sweet CNA that came to help as well, Because of them, my dad was able to pass peacefully at home, just as he deserved. That means everything to me my father and our family. All of my father's friends and loyal family were able to come visit with him before he passed the next morning.. I highly recommend this hospice agency to anyone going through end-of-life care for a loved one--or even for themselves. Don't wait until the last minute. Have this hospice team set up ahead of time--you will not regret it. They are truly angels doing God's work. Shannon Johnson-parson

My family decided that my Dad required hospice care towards the end of his life and we chose…read moreLifeChoice for that need. We were assigned Emily as our case manager and she was great to work with. However, we interacted the most with Grace who was on-call at the time we engaged them and helped my Dad a good bit during his last couple of days. Grace was super patient with us when we asked lots of questions about his care and hospice in general. LifeChoice also provided a rabbi for us and I think my father really appreciated that the rabbi visited with him for over an hour. I think they provided my father a lot of peace and comfort during his final days. My only regret was not engaging them sooner. Thank you LifeChoice for all of the help you provided my father and our family.

NORTHWESTERN LAKE FOREST HOSPITAL…read more DOS - 3/5/25 I came to you, (cardiologist), because I didn't feel well. I had terrible shortness of breath - even while sleeping. You admitted me to run some tests, and that is where it all fell apart. I had/have multiple issues. I thought they'd all be addressed, but no. The minute hospitalist, dr nk ,found out I had a blood clot in my heart, SHE THREW ME OUT! No explanations, no listening, no compassion. I never found out the results of my urinalysis. Guess what, now I have the worst UTI that I've ever had. And NO, my NS internist ISNT taking care of me! He doesn't even respond to my calls or messages. I'm taking AZO to try & relieve my pain! I thought (cardiologist) wanted to do more tests! My SOB IS WORSE THAN EVER! No medicine I was taking before gives me any relief now. I am awake all night. I have to try & sleep sitting straight up. NO ONE ADDRESSED MY SOB WHEN I WAS IN THE HOSPITAL ! My throat still feels swollen. Someone had said they'd do a swallow test. NOPE! Dr K threw me out! I have terrible diabetes. I was told "we don't do diabetes consults in here". Wow! "First do no harm". HA! You people did nothing but harm!! I went into your hospital not feeling well. I was hoping you'd address my concerns and I'd leave finally feeling better. I didn't! You failed me. PS - In ER, specialist in midline iv, tried twice to put one in my arm - she FAILED! Then she had the colossal nerve to say she wanted to try a third time in my other arm. I said NO!

They took very good care of me. Had an emergency and they got me into surgery right away.read more