Do not take Medicare...good clinic other than that. They cannot set bones or do any real…read morediagnostics, but can give you a good plan for next steps. I would not go here if I was facing an emergency. If you have an infection and need a script, they're probably ok. If you're having a heart attack or a broken bone, skip this and go to a real er.

I visited this clinic on 8/7/25 around 6pm for severe abdominal pain which ended up being a…read moregallbladder emergency requiring this clinic to transfer me to a different hospital for emergency surgery. But while I was under the care of this clinic in Alamo Heights, I've never been so mistreated in my entire life. So I recommend for any high acuity needs (or even low acuity needs) DO NOT VISIT THIS CLINIC! Horrible care. Unsafe wheelchair handling. Disrespect of personal boundaries. Lack of skill competency. Threatening and coercive language...I wouldn't return to this emergency clinic even if my life depended on it. The physician on staff (my family and I can't even remember her name because she was not involved in hardly any of my care) and the RN Magdiel were completely incompetent and condescending. I ended up being transferred by ems to another hospital for emergency gallbladder removal and while under the care of this staff I've never been so untreated and uncared for by medical personnel in my 41 years. I will never return to this establishment and I will never refer any family or friends to this clinic either. Period. Unsafe wheelchair handling - Mr. Magdiel RN repeatedly ran my wheelchair into doorways and furniture, creating unnecessary discomfort and risk of injury. Violation of privacy - Upon taking me to the restroom, Mr. Magdiel RN told my father to remain in the bathroom to help me urinate, despite my clear statement that I did not need assistance. I am 41 years old, and this was both inappropriate and unnecessary. Lack of competency - He did not appear to know how to start an IV. When I expressed that starting one in my hand would cause significant pain due to my condition, he disregarded my concerns. And I already had a working IV another female nurse started in my right AC Threatening and coercive language - When I declined the IV in my hand, he stated, "Well, I guess I'll have to tape your arms down straight then." I refused, to which he replied, "Well, I guess you don't want your medication for pain then." This was manipulative, unethical, and unacceptable. Because I already had a working IV to my right AC. For the amount of effort this clinic puts into patient service and satisfaction scores you would think they would have better hired staff. Even the ems transport team ShurMed has more empathy and compassion. I definitely left ShurMed a five star review

Great start to my appointment with Gabby. Patiently awaited while I explained my needs for this…read moreappointment.

I'm sorry to have to be downgrading this review so severely but the way they recently handled my…read moremom's care was heart breaking. My mom was going be out of a blood pressure medication in a day and I had done everything they say to do by calling the pharmacy first so they can send a request for refill which the pharmacy sent twice to Health Texas. I'm not sure what happened with the original pharmacy request, it was sent the Saturday of a holiday weekend, but after the second day of hearing from the Health Texas call center that they had not yet received it, I asked the pharmacy to resend the request only to have it rejected immediately by Health Texas and was told she needed an appointment first. We did have an appointment the next week but she would run out of the medicine days before the visit which would put her health at risk. The pharmacy gave us a few extra pills but it still wasn't enough to avoid a deficit. I called Health Texas every day for three days as her medicine dwindled and was told each time they have to wait on the pharmacy request, only to then reject said pharmacy request. When I asked the clinic about this, they said they didn't see that it was rejected. This is a major issue if the Health Texas system is erroneously rejecting refill requests for health sustaining medication. On the third day of this issue I sent a message through the portal as a last attempt but the only version of the drug in my mom's portal was not the extended release (ER) even though we had asked them many times to take the non-ER version off her record. I hoped given she has only been prescribed extended release this whole past year that they would know to send that but they didn't. On the fourth day of this issue, they sent the refill but not for the extended release (ER) type she had been taking over a year. My mom cannot not take the non-ER version because it makes her blood pressure critically low. I was flustered at this point as my mom had taken her last pill that morning. I called once again to tell them she needed the ER type and requested once again to have the other non-ER drug off her record. We finally got the medicine she needed in time for her next dose but needless to say this whole problem did not inspire confidence in their communication system for critical issues.

We visited Prestige Emergency Room this evening after my young daughter was injured at a festival…read moreand suffered a significant laceration. From the moment we walked in, the entire team was welcoming, attentive, and genuinely compassionate. The staff made the check-in process smooth and efficient, quickly getting us into a room. NP Michelle completed a thorough assessment, and Dr. Harrison did an excellent job placing sutures while ensuring my daughter was as comfortable as possible. My daughter was extremely anxious, but every member of the team showed patience, kindness, and reassurance throughout the visit. A special thank you to Nurse Sam, who went above and beyond to help my daughter take her antibiotics, something that was not easy given her anxiety. We were also very impressed with how quickly everything was handled; we were in and out within an hour, which is rare for any emergency care setting. Overall, an outstanding experience during a stressful situation. We are very grateful for the level of care and compassion we received.

Took my mom there due to a fall. They ran some scans and wanted to keep her for 6 hours for…read moreobservation in a chair. Dr Laney was very disrespectful raising his voice to her several times. This place is a money grab so just beware if you have good insurance. If you don't they will turn you away !!!! 0 rating !!!

Wait time. I waited 30 min and left. Part of respecting your patients is respecting they're time…read more You should be seen within 5-10 min of your appointment time unless there is a patient emergency or provider emergency. (This will also be pushed back if the opening provider is late) I know what you guys are doing, your overbooking. So you can get the most amount of patients seen in a day to turn the most amount of revenue (claims) for the owners at the patients times expense. Its terrible, and people in the area put up with it cause they don't know any better. I've been in healthcare for a long time and seen all sides. This is wrong. There's a ton of providers here I'll go somewhere else no thanks.

The main location on WW white was a sh*t show with terrible service. I switched to the southcross…read moreand began seeing the Nurse PA and its night and day.

My Gastroenterologist Dr. Michael Lindner is a very through as busy Dr. he has had to do procedures…read moreon my throat to open it up because I have such trouble Swallowing, the SA Gastroenteroloy Center is the best. From intake to outpatient you are treated with kindness, professionally and are great with aftercare. The nurses are Very Good and funny to lighten the mood of a stressful time. I will always trust Dr. Michael Lindner and the Gastroenterology Center. I highly recommend.

I have been seeing Dr. Joseph Johnson for about 15 years and he is wonderful! As a retired medical…read moreassistant who has worked with many surgeons in SA I must share that he is not only talented he has a great bedside manner. The surgery center staff were also great, I have recommended them to family for their health needs. I would give 5 stars but app won't allow

So I am SOL with Obamacare and medical coverage at work. My folks (who run the senior center route…read moreevery week) recommended I go to the Wesley, a place down the block from where I grew up. I spent a few summers there injuring my wrist playing volleyball as a kid and wow they have changed. They underwent a total upgrade of the facility and added a new building and nicer parking lot. They offer low-cost medical care and after two appointments and some paperwork later I qualify! It's a huge relief for me who has always had medical and dental through work. They also offer summer camp and free after-school care for the nearby elementary school. I may switch my daughter to their afterschool program but they only go until 5pm I believe. I'm sure there are senior services as well as counseling and parenting classes. If you're in a medical/childcare bind or need help and don't know where to go, give them a call. If they can't help they will refer you to a place that can.

This healthcare has awesome Physicians, and the staff are always ready to assist. They helped me…read moreseveral years with all my medical and dental needs. Great family behavioral therapy especially with Ms Ruby Ruiz. I'm forever grateful for the amount of assistance they provided me!!

Dr. Davis has been my GP for 3 years and I couldn't imagine going to anyone else to oversee my…read morehealthcare. She is an excellent listener, well experienced in her field, and has many strong relationships with specialists throughout San Antonio that she can refer to. Her staff all all kind and very responsive.

I've been seeing Dr. Davis and staff and my primary and I highly recommend their office . Excellent…read morestaff .. especially Tamika. With my crazy work schedule they have always found a way to accommodate me . Thanks !

Very Happy with current Dr I'm seeing,and very its nice and clean,also location is convenient.read more

A clerk mis-scheduled my appointment which really put me in a bind. I took off from work to see my…read morenew doctor and was told there were no openings until a MONTH from now.