I went to Pettis Pools in East Rochester to purchase some repair parts I needed to repair a hot…read moretub. Unfortunately they did not have the parts I needed and referred me to the Hilton store. I went to that store and there were 4 people standing at the parts department that were extremely helpful in trying to fix my issue. I told them that the tub froze and the pipe cracked and I needed some fittings and hose to repair it. They looked at my drawing and then took me into the parts department to give me exactly what I needed and to cut a piece of hose in the length that I wanted. They got me all the fittings and their repair technician came in and asked what I was doing and I explained to him and he gave me some very good ideas on how to repair it myself and was extremely knowledgeable and friendly. I would definitely recommend them for any of your pool or Spa needs or repairs. I was very impressed with their friendliness and service.

Had a new inground pool installed last year, and Zach from the Hilton location has been great…read morethroughout the process. Unfortunately, my experience with the service department has been very different. We recently had a few minor issues and requested maintenance. After scheduling and paying for a cleaning service, our credit card was charged, but we have yet to receive any communication about when the service will be performed. Multiple attempts to get updates have been met with little to no response. The lack of communication, concern, and attention to customer requests from Pettis has been extremely disappointing. For a company that installed a significant investment like our pool, I expected much better customer service and follow-through. At this point, I'm seriously second-guessing whether I want to continue using them for future pool service and maintenance.

Annual trip to the farm! It was great. There's a new craft barn. Also there was a bakery selling…read morethe best glazed fry cakes in history.

Super cute farm location that have fairy gardens and doors throughout their property. Very…read morereasonable prices for pumpkins, the highest you will pay is 5.00. Staff is super friendly. They have two fairy garden searches for the kids. You After you complete one they give you a free mini pumpkin. They have two donkeys on property that are so friendly. It was a great experience.

This is my go to farm for plants. Located in Hilton and has…read moreeverything you need for your gardening needs. They also deliver stone,mulch, topsoil etc

The people at buttonwood farm are the most friendly people in the area. The go the extra mile to…read moremake customers happy. Family owned and operated and it really shows. Their prices are also lower than the competition. Customer service above and beyond. I will use buttonwood for any landscaping or gardening needs from now on

Highly recommend Shepherd Trading. Recently contracted him to stain and weatherproof our old front…read moredoor. Very happy with the results. Excellent communication during the process. Demonstrates real care for customer satisfaction. Small fee for pick-up and delivery which was appreciated as I don't have a car. Already working on a second project together.

We used Steve at Shepard Trading to refinish our mahogany buffet in December 2024 and it turned out…read morefantastic. The quality of the work was better than expected and basically flawless. Steve was very prompt, professional and informative on his timeline, expectations and communication which was very much appreciated. The communication part was key for me as he kept in touch throughout with the process. I would use Steve again and highly recommend him to anyone else.

I just ordered the exact part needed for my Treasure Garden AKZ cantilevered umbrella and was so…read morepleased with Nick Iannotti that I decided to "Yelp" him / Casual Furniture Solutions. After going to the Yelp page I noticed an entry in 2018 by Jim S. and was AMAZED that he wrote almost exactly what I wanted to say. The only difference is that I didn't have to re-string my umbrella as my broken part was a rubber glide that went into the post track. Other than that, I'm saying the same glowing words that Jim said. Thanks again Nick! Copied Jim's review here: I needed a small part for my Treasure Garden AKZ cantilevered umbrella. My local TG retailer was of no help. They had no interest selling me some small replacement part that would fix my broken umbrella and keep me from buying a new $$$ umbrella (those TG umbrellas are nice but very expensive.) I found Casual Furniture Solutions online and was THRILLED by their level of customer service. Nick Iannotti was just amazing. He answered all of my questions, helped me with some DIY pdfs on how to re-string my umbrella and replace a broken cord, and role modeled what real customer service is all about. I can't recommend them highly enough! I'll definitely be back for any/all of my patio needs. Thank you Nick! Thank you Casual Furniture Solutions!

I needed a small part for my Treasure Garden AKZ cantilevered umbrella. My local TG retailer was…read moreof no help. They had no interest selling me some small replacement part that would fix my broken umbrella and keep me from buying a new $$$ umbrella (those TG umbrellas are nice but very expensive.) I found Casual Furniture Solutions online and was THRILLED by their level of customer service. Nick Iannotti was just amazing. He answered all of my questions, helped me with some DIY pdfs on how to re-string my umbrella and replace a broken cord, and role modeled what real customer service is all about. I can't recommend them highly enough! I'll definitely be back for any/all of my patio needs. Thank you Nick! Thank you Casual Furniture Solutions!

This store may be a great place if you're buying furniture but don't waste your time if you're…read moreselling; their offer wouldn't cover the rental van to get the furniture to them. I'll give them 2 stars for replying quickly.

Locally owned mid century furniture store doesn't get better than this! Eliza is a true artist when…read moreit comes to refurbishing the original wood furniture. When you walk into her clean and organized store, expect to be encompassed with a warm, homey vibe and friendly energy. Mid Century 585 has an abundance to choose from. From armoires, tables, chairs, sofas, and more. If you desire a work of art in your home, please go down to Mid Century 585