Thank you Rodrigo. Came early Saturday morning to check my…read morejacuzzi that was not turning on. Provided great customer service and did not try to take advantage and upsell for a damaged fuse. Appreciate you for being a mensch!

I was happy that I had reached out to Rodrigo for my spa needs. My spa is several years old and was…read morein need of repairs, parts , and cleaning service. He texted me prior to arriving, a heads-up I appreciated. Once here, he went right to work, tackling each issue while explaining the problem and what he needed to do to correct and possibly prevent its reoccurrence. Rodrigo was very professional, helpful, and friendly. I highly recommend him. Before leaving he offered to send me a list of maintenance and services he provides with the costs for those services. He's Service charges for this visit including parts, repairs, and cleaning were very reasonable. Bill T.

Communicated clearly when they could come out. Communicated the time period when they would be…read morehere, and then when they were on the way. Courteous service man (Ray) that quickly diagnosed the issue. Doubled checked with the home office. Provided a quote and said he had the parts on the truck and could do the job. Offered to repair then or to think about it and let him know. Did it then and we have our hot tub back on.

Paradise Pool and Spa offers excellent customer service -- Jeff Mora is an excellent communicator,…read moretheir services are prompt and competititvely priced. I can't recommend them more highly!

Not only was David one of the nicest guys I've talked to in a while but he's extremely…read moreknowledgeable and has my spa working and looking brand new. I bought a new spa cover and he installed it, he drained and cleaned my spa and told me I needed to change my filters and showed me which ones to get and how to do it. He never tried to upsell me on anything and was extremely fair and kind. I cannot recommend him enough and I will be using him from now on.

I was fortunate to have Pacific Pool Services, Inc., 5880 Hollister Ave Suite A, Goleta, CA 93117,…read morerefer me to David Perez. David has decades of experience servicing spas when he was formerly employed by Gordon and Grant, so there is no doubt that he is knowledgeable and qualified. The first thing that impressed me about David is that he is warm, friendly, and sincere. He is also very professional, fast and honest. Within five days, he ordered and replaced both pumps in my 2003 Sundance Altamar. While restarting my spa after many yeas of disuse, he and his son Alberto were able to repair a leak in the heater as part of their service. They did a five-star job. You won't be disappointed.

Found this local contractor for a pool/backyard remodel. That then morphed into the side and front…read moreyard. It turned out beautifully! Sam held our hands and helped us at each step of the way. He had really good suggestions and his workers were highly skilled. He's at the site almost daily. As with any major construction, there were a few hiccups BUT it's how those are handled that makes a huge difference. Sam made everything right. The end result exceeded our expectations and was completed in a timely fashion (despite some rain). Would highly recommend. BTWHis prices seemed on the lower side especially when looking at the quality of work.

Where do I start? In 2018 our pool and backyard patio was remodeled with pavers and a new patio…read morecovering. Came out beautiful. 5 stars on the final product. Fast forward, in 2020-22 our pool tile on one side kept falling off and they came out to replace it twice. 3 stars for returning to fix the tile. No stars after 2023, for poor customer service, integrity, and reliability. In 2023 it started falling off again and he refused to come back. In addition, our patio started to have small leaks in 2022 which have gotten progressively worse and have caused two of the recessed lights to not work; and along the seams on the patio perimeter there is now rusting. I have attempted to call Sam the owner several times and have left messages, but he has not responded. Our warranty indicates a 12 year warranty on labor and lifetime for materials. This warranty means nothing if we can't get anyone to come out and resolve their poor workmanship. Thankfully I have been able to get the tile work repaired but no one wants to touch the patio and someone else's work. The patio work was subcontracted out but that does not alleviate Exodus from their contractual obligation to stand behind their work. I would not recommend going with this company.

Just a quick note to say while they weren't able to help me with my specific project, they were…read morereally responsive, super friendly, and tried to help me figure out what it was exactly that I needed.

Neutral review. They were very responsive and polite in advising me that they are unable to provide…read morethe service that I needed, which was to address a thermostat issue and a slow leak from my pool filter.

We are so pleased with the work Ron and his team did for our backyard patio. Well worth the price!…read moreThey poured concrete, made sure all the cracks in our old concrete were sealed and pretty. They added an alumawood un-insulated patio cover with lights and fans. We love it! The space feels huge! Ron and his team were very nice, on time, informative and worked efficiently. Ron was great at updating us through the permit process, and letting us know when they would be here. They completed our patio in one day. After they finished they cleaned everything up. Fantastic work! Thank you again Ron and team! Highly recommend!!

I wanted to leave a review for the quality and creativity of the assessment of the work needed in…read moremy yard that Lea did. Lea came within 24h after my request, and the suggestions she made to remodel my background were incredibly valuable. She strongly recommended to keep a tree I was dead set on removing and proposed creative options for a patio, privacy hedge, and yard level flattening. She took the time to understand my concerns and wishes and worked backwards from them to generate different proposals. While I have not done the jobs yet, I wanted to already share how impressed I am with our first interaction.

We had our old pool and pool deck completely transformed by Adam at Liquid Force Pools, and we…read morecouldn't be happier with the results! What was once an outdated and not really useful space is now a sleek, modern, and inviting backyard oasis that has quickly become the hangout spot for all our kids' friends. From the very beginning, Adam impressed us with his professionalism, clear communication, and deep knowledge of every aspect of the project. He walked us through the entire process step-by-step, making sure everything was crystal clear and on track. The work was completed on time, with meticulous attention to detail, and the final result far exceeded our expectations. Adam truly went above and beyond to make our pool not just functional, but special. So much so that our neighbors were blown away -- and ended up hiring him to install a brand-new pool in their own yard just a few months later! If you're considering remodeling your pool or installing a new one, we can't recommend Adam at Liquid Force Pools highly enough. His punctuality, work ethic, and expertise are top-notch... and as a bonus, he's rocking a killer beard too! Thank you, Adam, for turning our backyard into a place we love and are proud to share!

Still have some work to complete in the sunken bbq area but wanted to get this review up because we…read moreare so happy. Entire process took 6 months which is about what we expected. Seems like a long time while you're in the process because you want to see the end product so bad. From start to finish Adam was great, helping us through the entire design process and being on-site for all major milestones of the project. The pool came out better than what we expected! So happy with our backyard now and can't wait for summer to be here. We highly recommend Liquid Force for your pool project!

I went to the pool last week to relieve some stress in my neck and back. When I arrived, I was told…read morethat the pool and jacuzzi was down for some time as we changed the pool contractor in our community. Our contractor in our community was Travis Jung for some years . Our board decided to change due to the expense Travis was charging our community. Our Property Manager CPM provided Travis 30 days notice. Unfortunately, upon receiving his 30 day notice he quit on the spot . At that time he notified CPM that he must come to the community and pick up his pool chemicals and items. Our community board requested that when Travis came to the community to pick up his belongings that it was request requested to contact one of our board members so that we could be there. Unfortunately, this did not happen and he arrived at a time of his choosing without contact contacting anyone in this community. In addition, he unplugged the pipes and turned off our pumping system and the power was off making it impossible for me to go into the spa. I live in an HOA. run community managed by CPM so I'm sure they work with them all the time . So I am appealing to both CPM and the greater community to not hire an individual that would destroy your property if he does not like the news he is delivered.

My Pentair heater wasn't heating. I called Travis and he was able to come over in a reasonable…read moreamount of time time. Service code pointed to a bad sensor. He had it on the truck and the heater was up and running in just a few minuets. Great service and I will call again for any future service needs. Thank you Travis! Will Fraser

Way To Go redid our pool, pebbletech, new stairs, new coping & new tile. Added a heater and changed…read moreit to salt water. Great experience, we love our new pool and couldn't be happier.

We hired Way To Go Builders to do a backyard and pool remodel -- new pavers, pool resurfacing with…read moremini-pebble, new coping and tile, a curved stucco seat wall to hide our pool shed, pathway makeover with stepping stones and turf, and landscape lighting throughout. Couldn't be happier with how it turned out. Our project manager Tamir was exceptional -- responsive, organized, and clearly invested in the quality of the work. He kept the job moving at a surprisingly fast pace and promptly resolved issues as they arose. Pricing was competitive -- we got multiple estimates and Way To Go came in reasonable without cutting corners. You can see it in the finish quality: the stonework is clean, the tile on the curved bench is precise, and the side yard pathway turned out better than we imagined. Our pool cleaner gave high praise on the resurfacing work when he arrived for the first cleaning! Highly recommend for anyone looking to transform their outdoor space -- quality work, fair pricing, and a timeline that'll surprise you.

We had a great experience working with Heinz and his assistant, Ana…read more They helped us resurface our pool, create a baja ledge, install new tile, fix the coping, fix several plumbing issues, update the lighting, install an auto-fill and automated valve system, and more. The entire process was smooth from start to finish. Heinz and Ana were present and engaged throughout the whole project. They really listened to what we wanted, communicated clearly at every step, and made sure the final result turned out exactly as we expected. It's clear they take a lot of pride in their work and care about getting the details right. We're extremely happy with how our pool turned out and have already recommended them to several friends who are planning pool work of their own. We wouldn't hesitate to work with them again.

Service requested for tile that fell off that he installed, with no willingness to discuss repair…read more Just replied unavailable.