In April 2025, we reserved a vacation rental for October 2025 on Catalina Island through Catalina…read moreVacation Rentals (212 Catalina Ave, Avalon, CA 90704, Phone: 855-631-5280). We paid over $3,200 for the weekend for Unit 2-46 at Hamilton Cove. When booking, we initially spoke with a woman who explained that early check-in could not be guaranteed but said she would do her best to accommodate us, as we were traveling with my 80-year-old father. Upon arrival, we were only able to reach male staff members in the office, all of whom were rude and dismissive. One individual, possibly named Ryan, hung up on my husband and refused to assist us further. Not only were we denied early check-in, but we were also refused the gate code to even drop off our luggage near the unit. As a result, we were forced to wait on a dirt road for two hours in the sun, without cell service, since the property is located in the hills. We were told this was because the unit was "not yet cleaned or ready." When we were finally allowed to enter at 2:00 PM, one hour before the official 3:00 PM check-in, the property was in unacceptable condition. The unit was filthy, with visible dust and dirt, dirty silverware and linens, and damaged or stained furniture. Once we regained internet access, we attempted to contact the office again but received no response. Even the golf cart although not guaranteed was not well kept and was barely drivable. The entire experience, from the lack of professionalism and communication to the poor condition of the unit, was extremely disappointing and unacceptable, especially given the cost of our stay. We are requesting a partial refund to compensate for the inconvenience, disrespectful service, and substandard accommodations we received. However, I am sure they will ignore this and continue providing horrible customer service and dirty units. PLEASE never go through Catalina Island vacation Rentals to reserve a unit. There are other companies and private owners renting their villas, use them instead in the same community Hamilton Cove. This company is HORRIBLE.

We've rented a house in Catalina several times now over the years from CIVR, and we've never had…read moreany major issues. Check-in is easy breezy. I'd give 4 out of 5 stars for cleanliness. One of our favorite spots overlooking the bay doesn't have the best lighting, and the mattresses are not the most comfortable but the view is to die for!!! It also comes with a golf cart which is key! Every rental we've had has all the necessary items to stay as far as toilet paper, kitchen supplies to cook, etc. if you run out they don't relish, but there is a Vons on the island which is pretty awesome. Some of the rental units are outdated, but we don't mind too much since we know getting things to the island can be costly. As long as we plan on continuing to visit the island we'll continue to rent from CIVR.

Hands down the best first experience of Catalina & Jeanie made it all that much better! She was…read moreable to accommodate us to & from the boat as we arrive with a warm welcome. She did above and beyond to make sure I had the best time in Catalina by recommending us spots to visit! This was a surprise birthday that my partner had arranged for me & Jeanie was the superhero in kindly obliging to my partner's kinds request of going above & beyond in decorating the air bnb before our arrival which made it extra special!!! Highly recommend staying here because it is close to the beach and walking distance to the Vons, restaurants, & bars. The air bnb itself was very clean, had plenty of shower towels as well as beach towels. Also was equipped with AC!

My dad, my sister, and I have been staying at Jeanie's place every summer for almost 5 years now!…read moreIt's such a comfortable apartment that's a quick walk away from the beach. She is so accommodating too! We get new beach towels every morning, a freshly made bed, and a ride to and from the ferry! My family absolutely adores staying at her units. We've never stayed with anybody else in Avalon!! We'll be back next summer :))

I booked a Villa on VRBO and even though it was a little expensive, it was beyond worth it. The…read moreunit had a golf cart included which was clutch in island transportation during our stay. The bed was super comfortable and the linens were perfect, it even had a heated toilet seat and bidets.

We stayed at a unit through VRBO recently with astounding ocean views. I basked in the gorgeous…read morepeaceful sights everytime i had a chance. No matter the company, be it coffee, a beer, or wine, the sights were absolutely beautiful. Complex is a mix of owner ownef/rental units but loved the quiet, well maintaibed grounds. The readily available golf cart was essential and a pleasure to ride. Amenities include a pool, jacuzzi, tennis courts, small beach when tide is not so high, BBQ grills, kids sandy play area, and gym. Enjoyed the stay and looking forward to return.

We have been renting units provided by Hamilton Cove Real Estate and Vacation Rentals for a couple…read moreyears now and wanted to share how wonderful the service is from Bart and Julie Blass. The units are always neat and the personal touch provided when making reservations AND when actually arriving at the condos has always been amazing. Be careful when you read some of the posted reviews. They are NOT always the posts for this particular company! If you have any doubts - simply call and speak with Bart or Julie. You will quickly see for yourself why people truly enjoy working with this couple who handle all the reservations. If you want a great vacation experience that is beautiful and quiet with all the amenities you could want, contact Hamilton Cove Real Estate and Vacation Rentals. You WILL NOT be disappointed! Steve Hillmann

My daughter had a whole surprise birthday celebration for her fiancé and their friends. They rented…read moreHamilton cove with the excitement of his 30th bday! She got Covid on the Sunday before they were supposed to arrive on Friday. She called the minute she got a positive test to try and reschedule to a different time. Not asking for their money back, just to reschedule to when she didn't have Covid and could go virus free. They would not reschedule or refund because of Covid! He said he was done with Covid, couldn't save the place for them. She said she didn't want to come with Covid but she had a $950 deposit that she was going to loose! He hung up on her! So crazy that he wouldn't just roll her deposit of $950 to use at a different time when she was not contagious! Apparently, he doesn't care! I would be careful of the company that values the buck over the health and welfare of his clients!!

This is the most upscale condo at Catalina Island. The entire place is immaculate and very…read morefunctional because it has two levels. All of the bedrooms are upstairs and the living room, dining room, outdoor patio and kitchen are on the first floor. There were four of us and we decided to spring for a few extra dollars for the Penthouse condo because it has two Master Bedroom suites that are really on an equal par. Both have king size beds, new bathrooms and Smart TV's with incredible picture quality and full internet! Who has that at home? The houses, hotels and condos in Catalina have always been a little funky but the Penthouse condo is in a league of its own. The hot tub on the rear deck is brand new and clean and it was all ours. To sip our wine and look at the stars from the Jacuzzi in total privacy was quite the experience. The rear deck is secluded as there are no other buildings above or around it. You are truly alone and during the day it gets quite warm so I laid out for a total body sun tan and it was worth it. The front patio off of the living room has a great view of the ocean and Casino so staying in this place was definitely special. The front patio has outdoor seating, so we also enjoyed ourselves with the view of the lights at night too. The second master bedroom suite also has a view from the bed and has its own balcony upstairs. Even the third bedroom with the twin beds has a view. There was plenty of space in the living room, dining area and kitchen and it was fully appointed with all of the pots, pans and dishes that were of high quality. It was like living in a fully equipped home. The one thing I loved was having a washer and dryer right in the unit. We felt so lucky to experience this place and for the price, it was a bargain. I hope the owners keep the rent where it is because we are coming back. We stayed in those small hotel rooms in the past and all I can say is "never again". We walked to town in the evenings, it was a couple of blocks, ate dinner and returned to our elegant condo. It was a little sad to leave because we had such a great time. We took care of this place just like it was ours.

From the owner: The Penthouse is in the largest multilevel Condo, in the City of Avalon, on Catalina Island. It is…read morelocated just 3 blocks from the town and beach. Newly renovated. No other Catalina Island hotel has a private Jacuzzi, Internet and a Baby Grand Piano! Great for the romantic couple or a total of 8 people for weekly rentals. The Penthouse condo has views of the mountains and ocean by day and the lights of the City of Avalon by night. Most condos can be quite warm during the summer. This condo rental is unique because it has windows on all four sides of the unit allowing breezes to gently flow through the entire unit.

This place was so beautiful! The view was spectacular and…read morethe villa was super comfortable. Who needs AC when you have this amazing summer breeze from the ocean front property? 5/5 would recommend for vacation rentals.

We had a couple nights on Catalina and reserved a condo at Hamilton Cove. The location is great,…read morejust a few minutes ride from the main marina shopping district. The views are stunning as you can see from my photos. When we initially arrived the door was not open as we had been told. It took 30 minutes of calls to get the property manager (Rita I believe) to come let us in. Apparently it was a miscommunication between the owner and the manager on site. It wasn't a very pleasant wait because we were pretty tired from a 4 hour cruise to the island. Additionally, the room had not been cleaned from the prior renters. However, the manager immediately got 2 maids on the job and they were very quick to do a great cleaning job. My review would definitely be 5 stars for this property if this hadn't happened. It wasn't the end of the world but it was an inconvenience that is pretty inexcusable for the rate we were paying. The condo itself was a 2 bedroom. It was modern and clean. Wireless internet. Flat screen TV and comfortable furniture. Full kitchen with everything you need. Oddly enough it didn't have air conditioning but on Catalina it's probably not necessary very often. Really enjoyable place to stay. Right down the hill was a very small beach area for swimming. There were also boats moored near shore so if you boat here you can secure your things nearby. The property has a security guard who screens who can enter it, which was nice. The guards we talked to were extremely friendly. Our room came with a golf cart and I'd definitely recommend that you secure one as well. It's not far to the main district, but it's not really walkable either. I'd highly suggest staying here. Just make sure to triple check that your room keys will be waiting!

I had the pleasure of visiting the Villas through Catalina Dream vacations for my 50th birthday…read moreand loved every minute of it‼AMBER was so easy to work with and I highly recommend Catalina Dream vacations to all my family and friends‼ We felt like we were in Italy, the views were absolutely amazing

Our stay at Villa 97 in Hamilton Cove was absolutely magical! Amber is a wonderful host--friendly,…read moreattentive, and knowledgeable about the island. The villa offered stunning, breathtaking ocean views and was spotless, comfortable, and beautifully decorated. The included golf cart made touring the area incredibly convenient. Everything was perfect for a relaxing, unforgettable family vacation in Catalina. We can't wait to come back and visit again soon!

Staff- 5 stars Social Hour - 5 stars…read moreLocation - 10 stars Flo Water - 10 stars Overall we had a great stay at the pavilion. I liked walking to Catalina brewhouse for morning coffee. Discounts for booking excursions were really nice. We enjoyed the towels for the beach. The rooms were a little small but they were comfortable. The staff were great, concierge type vibe. Consider adding- Robes and a bidet in the bathroom! That would be amazing.

Have been coming here since the 70's. Actually worked at the St Catherine Hotel as a 13- 16 year…read moreold, so I'm quite immersed in the Avalon vibe. Had numerous stays at the Inn at Mt Ada and Pavillion over the last decades, but have found that the location of The Pavillion was it's big plus. The main issue over the last twenty years, is the Catalina Island Company taking the Avalon charm out and replacing it int a cash cow. Late in 2024, The Pavillion shut down for an overhaul, didn't reopen until April 1st of 2026. We were anxious to check out the improvements, but we're sadly disappointed. They DID upgrade the rooms to a certain extent, but increased the room charge to $100.00 + per night. They previously had a great breakfast included, along with an evening wine hour. The "breakfast" is now rolls, coffee, juice and cereal. The evening wine is restricted to one glass, closely monitored. They have a wine machine if u choose to pay an additional charge. From the increase in rates to the minimal extras, the hotel has definitely gone down hill. It's a small town with limited hotels in good locations, so you have to be content for getting price gouged for less services or go to the inner part of town and loose the waterfront charm. By the way, their reconstruction crew did a terrible job. The front door and sliders didn't work well. The sliders didn't lock, out of alignment and the entry door needed two hands to try forcing entry. Look forward to their response.

My boyfriend and I stayed a night at this Inn, and it was amazing. When trying to book rooms for…read moreour trip, we stumbled upon numerous negative reviews for various inns and hotels on the island. So I was a bit nervous to book here, but it was great! The room was clean, the decor was nice, and it was in the middle of the town! The only two minor concerns was that the room was a bit small and our bathroom door wouldn't slide shut. These minor issues did not bother us at all! Our experience here was great!

My husband and I both work in the hotel industry, so we understand that mistakes can happen…read more However, what we uncovered after our four-night stay at Catalina Island Inn was absolutely horrifying. After removing the bedding, we discovered what appeared to be a large blood stain on the mattress that had clearly been covered up rather than properly addressed or the mattress replaced. This was not a small spot or minor issue -- this was human contamination hidden beneath the sheets where guests were expected to sleep. While the hotel did refund our entire stay, there truly was no other acceptable resolution given the severity of the situation. Refunding us does not erase how disturbing and unsanitary this experience was. As hospitality professionals ourselves, we know the standards that should be followed regarding guest safety, cleanliness, and biohazard protocols, which is exactly why this was so shocking to us. This was not simply an oversight in housekeeping -- it reflects a serious failure in hotel sanitation and management procedures. Guests should never have to question whether their sleeping environment has been properly cleaned and sanitized. We left extremely disappointed and honestly horrified that this condition was knowingly left for incoming guests.