Came in for my Monday Eatables (because today is Eatable Sale Day), and asked what kind of deals they had? I was recommended a 2 for 1 product, and. I was being rushed because the guy was waiting on two people at once. I don't have a problem with that, but I was sold an item w/out being told what flavor. Now I CAN'T STAND Coffee! And I was sold a Coffee Mocha Flavor and I didn't find out till I was at home and tried one. YUCK!!! Now I'm stuck with my weekly budget (being on a fixed income) for eatables that I CAN'T Stand. I've also found in my several visits, that if you tell them how much money you have they will start adding things to your bag that are on sale to try for things you don't even ask for.... but they still charge you for them. And If there is something for sale (like a 2 for 1 sale) that you do like, they will only sell you one for the 2 for 1 sale (unlike other dispensaries). I'm loosing interest in shopping there, and find better offers at other dispensaries I visit. Nice location, but not worth shopping there. read more

This is the best place to go. No joke. Ask questions, get real answers. Get to know your product and what work for you and your needs and wants. David, one of the employees, is fantastic at knowing where the products come from and how those vendors operate. The prices are more than fair and the people are more than nice. They are a no brainer. read more

Aaron was wonderful and for sure had the aloha spirit. He had great recommendations...I will for sure be back!

Friendly staff and I love the continuous promotions! Always nostalgic coming to this location. I love the fact that it's close to the beach as well. read more

Dishonest establishment with rude and disrespectful staffs ! on their special they are selling you a smaller and lower quality version of the products.. shame on you ! read more

Went it to spend a few hundred bucks, then they say no cards , you have to use atm. Atm limit is 200$ . Fucking bullshit

Amazing! Kadesia was absolutely perfect. She gave me a a great experience. Would rate 10/5 if I could

Extremely helpful and caring. Well organized and clean. Quality products. Location is convenient.

This is my to go to shop because they always have a big selection of flavors and deals .

Connected cannabis on second Street has a great location but I don't know if it's worth how rude the managers are there. There's much better places, where you can spend you money and be treated like a customer. I've been there a number of times and spent a fair amount of money but they don't care. Location location location. Not if you're rude. read more

I started coming to this dispensary after a friend suggested it (did One Love before). Usually the budtenders are on point with their advice, efficiency, and friendliness. Today I ordered a 1g cartridge from Weedmaps. Turns out the price was wrong. I'm not sure if it's a Weedmaps error or an input error by Connected but needless to say they would not honor the price on the Weedmaps receipt or the online menu. Even though it's a dispensary I'd assume customer service matters, and that's pretty messed up that there wasn't even an attempt at a resolution. The only reason I came today to get it was because I figured these cartridges were on sale or being discontinued due to the price. Anyway, 2/5 stars because normally this place was a 5, but I won't be going back. Too many dispensaries around these days for a place to not honor what is clearly a mistake. Even if they couldn't do a 23$ adjustment, they could've offered some cheap prerolls or edibles that they probably get as promotional product anyway. read more

Catalyst - Belmont - An order that was placed but wasn't honored. They said the pricing was an obvious mistake, but no attempt compensate. - Cannabis Dispensaries Near Me - Long Beach, California

Aaron is the real MVP! Purchased something that wasn't working and he was able to easily resolve the problem and recommend other purchases. Thanks Aaron! read more

Fantastic shop! Friendly from the second you get there to when you leave. The bud tender was patient and super helpful. Huge variety and decent prices. They even had "Happy Hour" prices! I found good "wine" non alcoholic that is! Big variety of flower, pre-roll, drinks and edibles. Very good service so don't forget to tip! read more

Was going here weekly since I moved to Long Beach over a year ago. Went int last week, and apparently me and 5 other people in line all had drivers license that were fake , good enough for the government but not for them here) . Manager said these were fake and only Long Beach pd could give them back. So they held onto all 5 of our drivers license until police came, Waited 45 mins for Lbpd to come, pd checked them and everything was fine and gave them back with no issue. Best part is that they hire RUDE ass kids as their security guards that feel that can talk sh*t to customers because they have a gun. If you want a legitimate legal cannabis experience, please go anywhere but here. read more

I am not one to write reviews ever but I had a sour encounter going to catalyst for a few reasons. 1. The do not respect their own promotions I came in Saturday for the Select special where you buy a 1gram from Select and half gram for $1 they have many posters promoting this inside the store on the counters and they still didn't honor the promotion even when asked about it. 2. I bought 1 gram for stizzy pod and received 0.5 gram instead of the full gram I paid for. I didn't receive an apology let alone any form of recovery for the switch of products. Which is disappointing because you can't opened your boxes until you leave the building and you hope you can trust your bud-tender to do right by you. Smh 3. Now if that alone doesn't make you want to take your business to the many other dispensaries, the Big Uncle Phil lookalike security had the nerve to be aggressively rude to me on my way out claiming I didn't make line when it was him who opened the door after they check my id and let me in. He saw me make the line and didn't tell me anything why harass me on my way out for something that wasn't true. I made line & paid full price because like I said they didn't honor their own promotion horrible customer service good thing I cashed out my rewards and won't be coming back. read more

Randall was very pleasant and helpful when I was in there this PM. Good employees should be recognized. Mazie Stempkowski read more

I really wanted to like this place because of it's close walking proximity but I just can't because of the horrible service I experienced. The budtender, guy with glasses, Hispanic last name (glanced at lanyard name badge) seemed irritated at the fact that I was asking questions and requesting to see the different types of flower. I'm a shopping customer... do your job? Their display is not impressive nor organized. I felt like the service was rushed and budtender did not have anything nice to say. His answers were pretty much short and cadaverous. Talk about a vibe-killer. I'd rather get in my car drive a couple miles down redondo ave to a friendlier, welcoming, questions encouraged, educated dispensary. Maybe I came by on a bad day? Nope. After reading other reviews it seems to be a common reoccurrence. I'd usually give places second chances but this experience was so off - I probably won't be back. I thought the closer to the beach, the better the vibes. But unfortunately, not in Connected dispensaries case. read more

Love this place!! Super clean, low key. People that work there are super nice and knowledgeable of the product. The have on site security that makes it feel safe. read more

I found this place on Weedmaps and know the area pretty well so decided to stop by. My cousin and I had been browsing new dispensaries. She is a cannabis user and recommended I try for my lower back issues and this place was local. She actually recommended I try another place in Wilmington but it was a farther drive so I came here. The location is prime, in the heart of Belmont Shore. The shop itself is nice and the receptionist and guard were both cordial as well as the people working in the back. My issue here was the pricing. I had called in advance about the brass knuckles cartridge and they said they had them, it's the reason I came here. They didn't have the gelato but I was offered an alternative, I got that and another flavor. Price was 52.50 per cartridge, I was a new user so I received a 20 percent off coupon. Great(or so I thought). My cousin told me most dispensaries offer new customers a gift or points system to keep you as a customer. I got none of that here. The 2 cartridges were $105.00, minus 20 percent off, it should have been $80.00 plus tax..well, it wasn't, they tacked on 2 separate charges, one for 22.00(long beach city tax), 9 dollars state tax bringing my total to 112.00. There were no savings whatsoever..I guess I feel shortchanged but the product itself is good. So, mulling things over, I didn't get 20 percent off first purchase..thought I'd share that but aside that, everything else went okay. I'll continue shopping for a new dispensary, it's a competitive business and that being said, first impressions make a huge difference in keeping people as repeat customers. read more

They have a good selection but not that informative on their products. I asked about potency and was told it's all just the same. Ahhh, no it's not all the same. Well we tried to get in with our new rec but they would not let us in because they said it wasn't showing up as a valid doctor rec. ok I have 3 years in advance the first year just expired and they have the old one on file. So even with that they weren't letting us in even for recreational. One Love had absolutely no problem. I won't be back so they can delete it anyway. Good luck and fix your problems. You have potential. read more

I love the staff here , everyone is so welcoming & take time to give you enough information on what your buying , Caitlyn helped me yesterday and was so nice , I'll definitely come back to this location. read more

Was pleased to see this new dispensary open up near my house by Belmont shores second street. Been here a couple of time--a decent amount of selection. However my favorite dispensary is Show Grow a few mins down the street based on service. Was here last week while the shop was dead--was the only person in the store. The white bro with tattoos, you can't miss him lol, was so short and rude. I had a couple of questions regarding differences in strains but this dude was like "it's all the same really" and was just annoyed I had that question. F--k you idiot bro. Won't be back. read more

5 star service from David. Helped me out with my concentrates. Always friendly and great service. Sam was also there. read more

Finally I found a place that knows what I want and what I needI will always come back this place has the Bombay .oh Happy days oh Happy days . read more

Catalyst - Belmont - God bless cannabis - Cannabis Dispensaries Near Me - Long Beach, California

I come here often. Today I asked for 2 products and once I got home realized neither were what I asked for. I was given a stiiizy pod rather than a disposable and my prerolls were a completely different strain than I was promised. I needed a sativa and was told that's what I was getting. Low and behold I was given a strong indica. I tried to go back to swap out my unopened pod for an actual disposable vape and was greeted with "All I can do is sell you a new battery". So had to spend $20 to use the thing I didn't want in the first place. I'll be going to kings crew next time. read more

Zero stars. Just moved here and started shopping here because they carry the brands I use. I've easily spent a couple hundred dollars here in the last few weeks. Bought a Raw Garden .5 cartridge yesterday and right after I screwed it on, I noticed I needed to charge my pen. When I went to unscrew it, it ripped all the guts out of my pen and the center of the cartridge. Clearly it's a manufacturer issue so I went back today to return it. I was told that they would not accept the return since it was NOT a manufacturing issue and that I was likely responsible for the damage. I asked what I had done to ensure it didn't happen again or I didn't do it again, I was THEN told it wasn't necessarily something I did....? The manager, Jen, offered no solution or customer service and basically told me there's nothing she could, nor would do. So I am left with a busted pen, a brand new cartridge with no inner guts, and no money to replace them either. Really crappy for retailers to sell products they don't stand by or offer any warranty. ESPECIALLY during times like these. I will never shop here again and don't advise you to either. I have never experienced a shop that handled it the way that Jen and Travis did. They both need a 101 on customer service. So, if you want to buy faulty products that destroy your own in addition and then told it's your fault and tough crap, then shop here. Or just throw your money down a drain. Both produce the same results. Shame on your shop and employees. read more

Catalyst - Belmont - undefined - Cannabis Dispensaries Near Me - Long Beach, California

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This is my second home!!! The crew is absolutely AMAZING!! They are always so helpful, always patient, very kind, and always has what I need! I love this location! The front desk are always very welcoming! They truly make you feel like family once you walk in with such great energy and vibes!! I will always come back to my people!!! read more

Big shout out to Jasmine. Honestly I was probably an annoying customer, not really knowing what I wanted or what the options even were, but she was very knowledgeable and made me feel a lot more confident in choosing the right product read more

This is in my neighborhood was going here weekly today I went to grab a couple gram of raw garden concentrate and a 1g of some connected 510 cartridge it tasted like crap like burned oil that they forgot to put the terps went back to get it exchange one of the bud tenders was super rude said that I need it to come back tried to give the runaround and would not exchange it luckily Charlie (manager I think ) came and was able to do the exchange for me after I was already upset I'm pretty much ruin my afternoon I won't be coming back. To this location and you guys need to train your budtender how not to be rude to your patients talking to me like I don't know what I'm taking about read more

Great dispensary. The products are amaxing and you can find smth in every price range. The staff is super friendly and attentive, especially sam and angie. Definitely recommend! read more

Love the selection and knowledge of the staff -- particularly Dabstiny who answered all my questions and helped me figure out the best strands and flavors for my specific needs. Would "highly" recommend! read more

First time in Long Beach and saw this place was near where I was staying. Got a little lost but was able to make it. The staff greeting me with a smile when I walked in and asked how I was doing, which was really nice. Inside, it was filled with people, and my person was quite helpful, asking what I was going to do and provided me with lots of options. I went to another place down the street but didn't like the vibe so I think I will be back here. read more

Awesome customer service and great prices, tax is included which is nice. Great selection and always have in stock.

last night I was at this location, normally I frequent the catalyst on 10 th st. I am used to the friendly atmosphere and excellent service not to mention great product and super good prices. well this location has good pot, but the service was shocking! at the front desk the employee sighed out loud and rolled her eyes because I had trouble getting my ID out of my wallet they were closing in a half hour the barista that asked if she could help me I asked for gory wax sativa strain she placed a menu on the counter turned her back to me and started restocking shelf's I asked for a recom for something that I asked for in the first place she sat it on the counter then asked a coworker to ring it up for her and walked I was overcharged I was told 19 and it came up 27 on my card but the worst thing ever was when I was passing the front desk on my way out a brand new first time client was told new clients had to make an appointment at least 1/2 hour before close and she sent him away!!If I owned that store ...and read this I'd fire the manager as well read more

Always get the best flower from here. Everyone who works here is so helpful and knowledgeable. Deff recommend their pre rolls over other places, done the right way. read more

The worst customer service ever! They changed their return/exchange policy, and would not honor the policy at the time of my purchase. David acknowledged this but still didn't help me. I don't plan on ever spending a cent at Connected again. All sales are final now! read more

I always try giving this spot one more chance because its 1 block away... and they blow it every time. If you are for incredibly over priced flower with a really crappy/inconsistent selection then this is your spot. They get their strains wrong all the time as well. Im a sativa guy and they hardly ever have any more than 3 sativas and thats pushin it. Today the bud tender as an excuse even told me "sativa doesnt really sell" I literally laughed at him and walked out. Wont be returning. read more

Highly recommended store. They have a fantastic and well educated staff that keeps my family going back. I love that they specialize in higher-end products which makes the shopping experience much easier, alongside the staff having great experience with their vast scope of products. read more

I used to really like this place, would tell all my friends about it, but now, not so much. I really only go here now because of convenience and the few great people that work there. Below are the reasons why I would not recommend this shop: 1. When they changed their reward point system I lost over $7 worth of points I had racked up there. Spoke to about 5 workers and two supervisors about it and NEVER got my points credited to my account. 2. Went in and pecifically asked for a 1/2 oz. at a certain price. Clerk did not listen and sold me 1/4 oz. at the same price as the half. When I noticed the error and informed them, because the purchase had been made even though I never left the shop, they could do NOTHING for me. The only way they would make the situation right was by having the clerk who messed up pay out of pocket for the 7 grams I was missing. That's some shit. 3. When I asked to speak to a manager or supervisor I was told repeatedly that they were too busy. I stayed in the shop for approx 20min and they made no effort to come out and speak with me at all. Last I checked this was a legit shop, I expect better customer service from a place charging $95 for 7 grams of weed. read more

Totally recommend to anyone who likes price gauging, dishonest staff, poor communication, and absolute lack of consistency.