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    Cater Dental

    5.0 (12 reviews)
    Open 9:00 am - 5:00 pm

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    8 months ago

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    3 years ago

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    8 years ago

    First time visit and they are great! Very friendly and gentle. Can't wait for my next cleaning in six months!

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    9 years ago

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    Michael T Colletti, DDS - Our hygienists!

    Michael T Colletti, DDS

    4.2(23 reviews)
    1.9 mi

    I have been going here for 10+ years. The doctors and dental assistants are wonderful, always kind…read moreand attentive while providing quality care. Unfortunately I will be leaving the practice after all these years because of the women at the front desk. I had 4 visits within one month. At 2 of the visits I was told they would be billed to insurance and I would receive an invoice for anything not covered. At the other 2 visits I was told I needed to pay upfront and would get a refund for whatever insurance covered. I was getting whiplash from all this back and forth, unable to predict if I would need to pay upfront or if it would be billed to insurance. After receiving an explanation of benefits from insurance I called the office to discuss my overpayment. I was told they had not received the insurance checks yet and would put a note in my chart to call me once they were received. I never got a phone call. I ultimately followed up and was told the checks were received and I had a $900+ "credit" on my account and they could write me a refund check if I wanted. When questioned on the practice of making ONLY delta dental patients pay upfront and only at some visits the women became quite defensive and rude. All she kept saying is "this is the way the doctor wants it done". Well if that's the case why isn't it followed at every visit? Had I not followed up would a refund check have been written or would I have just had this credit sitting in my account there? This seems like double dipping, keeping the money I paid out of pocket, while also keeping the check from insurance and just having a credit sit in my account. Something just doesn't seem right about this. In today's economy when every penny counts I can't be going to an office when I don't know if I'm going to have to pay hundreds or even thousands of dollars upfront and if they will actually refund me once insurance pays or if they will just keep a credit in my account. I'll be finding a practice that has followed their previous practice of billing insurance and sending an invoice for what wasn't covered. The longest it took insurance to write a check to the dentist in all of these visits was 8 business days. So the woman's explanation of "it's taking insurance too long to pay, that's why delta dental patients have to pay up front" doesn't make sense.

    I had a fantastic experience today as far as dental appointments go. I had what I considered a…read moretooth emergency and my regular dental office was closed. I searched and called other offices until I came across Colletti Dental. They were able to see me one hour from when I called and everyone from office staff, assistants, and of course Dr Vince, were so professional, competent, and very caring. Dr Vince explained every step, was gentle, super attentive, and continued to check on me throughout my procedure. He's the best!! Recommend 100%. Thank you Dr Vince and staff!

    Photos
    Michael T Colletti, DDS - Dr. Vince.  Graduate of Creighton Dental School 2014.

    Dr. Vince. Graduate of Creighton Dental School 2014.

    Michael T Colletti, DDS - Dr. Colletti.  Patient education is one of his primary goals.

    Dr. Colletti. Patient education is one of his primary goals.

    Michael T Colletti, DDS - Come meet our dental family!

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    Come meet our dental family!

    Cater Dental - cosmeticdentists - Updated June 2026

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