When i walk in to get my teeth clean i am warmed by the smile from the front desk lady.I believe her name is Kristin. i have great experience with the the team cleaning my teeth and the final inspection always very detailed crew. BUT when i leave and talk to Tracy she isnt a pleasant person to deal with and very unfriendly unwelcoming "give me your money and get out".When it should be about how did everything go ?How was your visit?There is many Dentist around town where everyone is nice and not look at you as a payment and get out. That customer relationships are key. Tracy doesnt belong in the field of customer service.This is the main reason why many people like my self wont be going back because of people like Tracy. I have been going here for years and its always the same with her but i will not be returning until this changes. read more

I just got home and checked my cleaning, and Caylee did an outstanding job as usual. She takes her time to ensure she doesn't miss anything and the results are great. I would highly recommend Wheaton Prarie for care of your teeth and Caylee especially for keeping them so nice looking. Thanks Caylee !! read more

I went here before Dr. Balaney bought it, and I've always had a good experience. That has only continued and even gotten stronger under Dr. Balaney's ownership. I feel like they don't push unnecessary procedures, and everything they've done has been great quality. The process of making/getting appointments, getting things through insurance, all the front office stuff has been great. No problems ever. I'm a fan and, obviously, recommend this place highly. read more

I used to go to a sister office of wheaton prairie. I was hesitant to leave my previous dentist but was looking for one closer to my house. I was happy with the whole experience at wheaton prairie dental - from the initial booking all the way through services! I was informed every step of the way, everyone was friendly, and the work was very well done! I'm not a lover of going to the dentist, but this experience made it a lot less uncomfortable! read more

I went to this Dentist because my original Dentist had retired a few years ago and he was a high school buddy and said he would be better that he was and he treated me as gentle as a lamb.It was and emergency because a complete cap had fallen off on rear farthest back upper molar or my primary grinding molar.They,the office,got me in within 5 days and i told them we were broke because I just started treatment for cancer and one medication I must now take has a $2000 copay.They full understood and treated me with respect and kindness plus the Dentist who fixed me up managed to clean,restore the stump plus the cap and re-installed it perfectly.The charge,because I have no dental coverage because of my age,was extremely reasonable because he carefully did a step by step process and reinstalled that cap back on with no pain to us in the process.Everyone in that office and that Dentist are just plain nice people to deal with no matter what anyone else says plus my high school buddy the Dentist was 100% correct for making this Dentist his replacement "to go to"when he retired.Try they and you will go back like we will from now on. read more

If you're looking for a dentist who is gentle, personable and very good at what they do then I highly recommend that you go here. Easy parking, friendly office staff, accepts a lot of dental plans. I would say it's definitely a little more expensive than some other dentists but it's well worth it for the quality of work that they do. read more

For three years they never looked at me as a person. I was just a cash cow for them to drain money from. I don't know if it is because I live in Wheaton that they just assumed I could afford anything. And foolish me, I'm not a dentist. I had to rely on their expertise when they would tell me I needed some procedure (like a crown replacement that I now know could have waited a year or two). And they love to "upsell." So, they'll get their huge payment from me. And my family will have a smaller Christmas this year. But the cash cow is done. I'm not recommending them, and I will be changing dentists. read more

I have been a patient at Prairie Dental on an emergency basis for years. At different times my insurance did not have Prairie Dental "In Network" . However they do the best work by far and with the most efficient staff with an attentive sense of urgency. Whenever I need something done the right way and I have an urgent situation, no other Dental office compares. Today the complete staff Lindsay, Ashley, Tracy, Megan, Angie, and of course, Dr. Balaney are to Thank for making my last two urgent visits resolve seamlessly and getting me the immediate attention and care needed! 5 stars ! read more

I have known Dr Collela personally for over 8 years and can attest to his character as a person of integrity, humility, empathy and competence. Over the last couple couple years, he has been my general dentist and has always provided honest, ethical and comprehensive dental care. I would recommend Marco and his staff at Wheaton Prairie Dental for all of your dental needs. read more

Wheaton Prairie Dental - General Dentistry Near Me - Wheaton, Illinois

First time going to the dentist in a while (thank you new insurance!), and I cannot say enough about this place. I had Norine during my initial visit, who was so kind and thorough, and Yesenia during my second appointment who was also so genuinely nice and informative. Dr. Colella was amazing. I'm a nervous wreck during dental procedures and he was so kind and understanding. They have great Covid precautions in place, and their staff are all well-informed and organized. I am so, so happy ans grateful to be a patient here and cannot say enough positive things. read more

First time client and was SUPER impressed by the staff at Wheaton Prairie Dental. They were all extremely kind, and made me feel comfortable throughout the visit. Noreen + Dr Colella were professional, thorough, and extremely friendly - not stuffy at all. I was visiting during their second day at the new office which is very spacious, clean, and inviting. I immediately referred them to my sister and brother-in-law, who are also new to the area and looking for a dentist. If you're a new patient, make sure to mention the Sonicare electric toothbrush deal when checking out -- you get one for $1. Amazing! read more

OMG! Dr CoLella is on a power trip. I was told they'd numb my mouth to have a painless cleaning only to be told they couldn't do it and the excuses were very weak. They're goal here is to make money. Ordering tests that aren't necessary. Padding the bill. You've been warned folks! Keep away. Plenty of other dentists who really care and won't give you a difficult time. Unreal!!! I waited 2 months for my visit only to walk out in disgust and protest. Absurdity at its finest! You heard it all right here on Yelp. All I can say is HELP!!! read more

We recently moved to the area and it was really hard leaving my previous dentist. I am thrilled that I found Dr. C! I've had nothing but positive experiences with him. I've had a couple of needed procedures done with him and everything has been quick and pain free. I plan to continue on with him as my permanent dentist Someone below mentioned lack of communication regarding insurance and I have to say that was the exact opposite of my experience. I literally have a small stack of papers at home from these guys because they hand you over a detailed explanation of costs/benefits when you come in and then give you another one when you leave for any upcoming appointments. I never went in clueless as to what I was walking into financially read more

Amazing experience! Definitely recommend! Staff was extremely nice and the nurses really are informative and made me feel comfortable!

Dr Colella and his staff are amazing! They are professional and personable. They are current with state of the art procedures and technique. Norine, the hygienist is so friendly and, she does an excellent job at her profession. The front desk girls couldn't be sweeter and, they seem to know how to deal with the insurance companies with ease. Call today and make an appointment, you will be quite pleased with Dr Colella and his staff! read more

I've been going to Wheaton prairie dental for a few years now and I'm so happy with everything about it. Staff is all friendly and accommodating. I have severe anxiety and they are so helpful during procedures like fillings, impressions, etc. They go above and beyond to make me feel comfortable. Grateful for people like them in the field!! read more

My 6 year old daughter is one of those kids who acts like she's brave but I can see right through her. I know when she's nervous, and I know she's got that "white coat syndrome" that so many kids (and adults) face. When we arrived at Wheaton Prarie Dental, I could almost HEAR her heart beating faster. So I made sure to act calm and collected as we approached the front door. Once her name was called, I was surprised she didn't run out the door right then and there. But Lindsey, the hygienist, greeted her with a smile and made sure she was comfortable in The Chair. And that's when I knew my kid wasn't scared anymore. She was definitely relaxed, and this was WITHOUT the gas mask! After Lindsey did the routine xray and whatnot, we met Dr Colella. He, too, greeted her with a smile and had a good talk with her. He acted as if he was just a friend who she hadn't seen in a while. He explained that he was just going to check and make sure everything was going well and even got excited when discovering there was a FIRST LOOSE TOOTH present! At the end of the exam, he gave us a bag full of goodies which of course any kid would love. The staff here is great and despite it being on a relatively busy street, the location is great. Parking is easy and there's a lot to do to pass time if you've got to wait a while for your significant other or kid during a long visit. Our routine visit, however, was quick - something I appreciate as a busy mom. Overall I'm happy to have found a dentist/dental office that I can trust, and one that my kids will trust as well. We all know dental visits are scary. This place isn't scary. =) read more

The most comfortable dentist I have ever been too! Explains everything, so calming and a great dentist. Thank you Dr. Colella for being such a great dentist! read more

For my first visit here, to replace a broken filling, I found the front-office staff to be both knowledgeable and courteous professionals. Dr Marco, as a DMD was very efficient, his explanations ahead of, and throughout the procedure were thorough. I shall return both for my follow-up and new procedures. read more

Dr. Colella has been my dentist for nearly two years now, and I am grateful to have him and his team! I just chipped my front tooth, and was panicked! I called the office, and they were able to accommodate me within just a few hours (due to my schedule), and calm my nerves. Dr. Colella was able to restore my tooth, quickly, and managed to make it look even better than before it was chipped; with the bonus of no pain, discomfort, or numbing! Dr. Colella has always been so kind, professional, personable, and his work is truly immaculate. I can't say thank you enough to Dr. Colella and his team! read more

I have been coming here since before the other dentist retired and Dr. C arrived. The transition was seamless and I was right away very impressed with the continued kindness and friendliness of the staff, and the quality of dentistry Dr. C provides. He solved a few of my dentistry issues that no one has solved for several years. He is thorough with everything he does and very personable. I moved 30 minutes away a few years ago, but keep Wheaton Prairie Dental as my dentist because I love coming here! read more

Thought I was at a dentist from years ago with all the outdated practices. Definitely not a state of the art dental practice. And beware of the dentist recommending dental work you don't need. read more

My visit to see Dr. Collela was flawless. I was able to fill out my paperwork online before getting to the office. That allowed for a nice transition into the appointment. The waiting room was clean and cozy with water and coffee available. Dr. Collela's chair-side manner is amazing. He made me feel so calm for my appointment, which was a long one. He talked me through everything and gave me cues that decreased my stress throughout the visit. His assistant was wonderful as well. She was very kind, respectful and funny. This team did not skip a beat and I can't wait to go back for another visit. Dr. Collela might be the one to change my opinion on going to the dentist for the better. He is a very talented dentist. read more

My family has had such a good experience with the team at Wheaton Prairie dental. If you're looking for the perfect blend of professionalism, friendliness, and quality care you should definitely give them a call. We've been recommending this team to friends and family for years now and will continue to do so. The transition to seeing Dr Colella (replacing our good friend, Dr Caleilla) has been seemless and we're so glad our friend Viola is around to give me a hard time about taking care of my teeth every time I'm in there! She's just looking out for me :) read more

*Updating Review* I'm updating this review to respond to Stacy because I can't reply otherwise. Thanks for acknowledging but I've already been in communication with your staff and nothing changed. I still ended up having to pay you more because of this whole issue. I did love the office and dentist but this whole thing made me lose all trust and felt like you truly didn't care of the miscommunication your office made. I'm sad because now I have to wait till next year to find another dentist. *** I'll start off with saying the dentist and staff were great and that my negative experience comes from the insurance/billing side. On my first visit for a basic checkup and cleaning, they called my insurance to understand my benefits and I really appreciated that. So from there they explained my benefits to me and how much I'd owe over with the additional procedures I'd need to come in for. Long story short, they failed to tell me I had a 1500 maximum from my insurance and that once I hit that, I'd have to pay out of pocket. I didn't think to check my insurance benefits because I thought they had and I guess that's my mistake and I'll know for the next time dentist I go to. This frustrates me because I ended having to pay hundreds extra out of pocket that I wasn't informed of until all the procedures had been done and again no where in the few times I came in did they tell me about my 1500 max until the end. I felt cheated and that it was sneaky. This gets me angry so I'll end this review. But should you choose this office, do your own research or make sure they fully tell you everything. But he is a nice dentist and I'm bummed this experience has left my with a bitter taste and no interest in returning. read more

Dr. Colella is super cool. Very friendly and always professional. He also makes sure I understand everything before I get any work done. The front desk is also fantastic and Stephanie always does a great job with my cleaning. read more

I have never had a dentist I liked before! Dr. Colella really cares about his patients and actually talks to you! I have always had dentists that see you for about 2 minutes and then goes to their next patient. He always asks how things are going, any plans for the weekend, and etc. Best dentist I have ever been to! read more

I was recommended to come here by a friend, and since I was new in the area and needed a cleaning, I figured why not. Everything exceeded my expectations during my visit. Great integration of the latest dental tech made everything run smoothly. I ended up needing fillings and it was a quick, pain free experience. I just wish I would have known how bad my previous dentist was. Great place to go to! read more

The work Dr. Colella does is outstanding! He also does an amazing job on educating his patients. I saw Dr. Colella for a couple fillings and a lingual bar and felt no pain. Not only does he practice great dentistry, but what separates him from other doctors is how personable he is. I'm super happy I found a great dentist.. read more

Just got 2 fillings replaced by Dr. Calleia and his staff. They do a great job and truly care about you as a patient. My only down moment was that this visit seemed a bit rushed. Overall though, I am very happy with choosing them as my primary dentist. Nice people who do a very thorough job! read more