Dr Emory is wonderful. She is kind and caring. My cat loves…read moreher. She is knowledge and gives a thorough exam. She knows that vet visits can be stressful and she is always friendly and positive. The entire staff always makes it a pleasant experience.

I would not recommend this vet. They were disorganized and gave me the wrong test results for my…read moredog, which caused unnecessary confusion. The front desk responded to my emails in a way that made things even more unclear, and the vet never followed up directly or recommended a follow-up appointment for my dog's UTI. Because of that, the issue dragged on for two months, even after two rounds of antibiotics. Follow-up communication after test results was unhelpful. I've since switched vets and the care has been so much better -- clear, proactive, and thorough. I wish I had made the switch sooner.

What a great experience! I have been looking for a good grooming salon for my 2 tiny dogs for quite…read moreawhile. This place exceeded all of my expectations. I was able to get an appointment for grooming and haircuts a week out - which is unheard of at many other places I had called. Katie was just great to deal with - the dogs loved her right away too - which is really saying something coming from my dogs. I picked the dogs up 2 hours later as agreed - they were both ready to go - looking and smelling great! I am delighted to have found this puppy salon!

BEWARE: I feel compelled to write down my experience and warn other people. I'm sure the owner is…read moregoing to do everything in her power to discredit my words, but if you value and cherish your dogs, do not take them here. I decided to try Velvet Paws after reading all the 5 star reviews. I made an appointment for my two mild mannered Cairn Terriers. I will never take my dogs here after what I would call an extremely unprofessional experience. Here are my observations: + I was quoted $65 per dog over the phone when I made the appointment, which is what I had paid other groomers in the past. When I met with Katie, I told her that one of my dogs had some matted fur, so she said that for both dogs it would be around $150. I assumed $20 more for the mats, which I am used to paying extra, but usually it's around $5-10. Okay, so not that big of a deal but still on the high side. And again, all those 5 star reviews led me to believe that it would be worth the extra money. + Katie also informed me that she doesn't take plastic. In this day and age I would call this VERY unusual, and she should have told me when I made the appointment. So now I would need to make a trip to the bank to take out cash. + Initially I was told that the dogs would be ready at 11 am, then I received a text that it would be11:30 am. I communicated via text that I was leaving an appointment and would be there closer to noon. I arrived at 11:55am. Katie's hours are 9-12pm. She also texted that it would be more than the $150 she quoted me because the matted dog took longer. And she left an extremely "annoyed" phone message wanting to know where I was... I saved it and replayed for my husband. You can hear the impatience in her voice. It was scary sounding and I started to worry for my dogs. + When I arrived, she told me that the price was now $165. for both dogs (because the matts took longer to brush out? so I ended up paying $35 more? that's insane, he's a 26lb dog). She seemed incredibly annoyed that I did not get there at 11:30, that I ran 25 minutes late, even though her limited business hours are listed 9am - noon. When I apologized, she said she had "other things to do", shuffled my dogs to me without ever asking what I thought of the cut (it was horrible, they basically both were shaved, and unevenly which my husband pointed out later). She also said that she had to muzzle one of my dogs when she brushed him out. That's a first. My dogs are 9.5 years old and have never been muzzled during a grooming session. I can only imagine he may have been sensing her impatience, anger or negative energy. + When I asked for change from $170 cash, I heard an audible sigh, yes....a loud AUDIBLE sigh (the price was so off from what I usually pay, that I wasn't tipping). She seemed irritated that I would ask for $5 back. Handing me the cash she never smiled, nor said "thanks for coming in" and more importantly, she never asked what I thought of their new "cuts" (basically they were both shaved like I said above). + My dogs collars and leashes were not put back on them. I've never been given back "loose" dogs. It seemed like she was super upset that I was not there right on the dot of 11:30 to pick them up even though her hours are till noon (and I was there before noon), and that this last courtesy was too much for her to do. She acted like waiting for me was the biggest imposition anyone has ever done, and had she been able to take plastic, I would not of had to make a run to the bank in the first place. I have two sweet Cairn Terriers, I will never take them here again. The place is sketchy from the outside, it looks like a dirty strip mall. Inside is not much better. And I don't believe all the 5 star reviews on this page. It's not sitting right with me, and feel compelled to speak up so that others know the truth. In closing, here are my complaints - Price (much higher than the $130 I was quoted. You would of thought one of my dogs was a giant ball of matts to charge $35 more than what she said on the phone.) - sketchy, strip mall place, with odd hours - Cash or check only - rude and unprofessional groomer - shaved, not a cut

Rocket Dog is the best. I've trusted RD for more than 12 years with my precious pups. They have a…read moregreat human to dog ratio, are super attentive, and really care about my dogs. One of my pups is medically fragile and they are quick to flag any changes and call if something seems off. I've tried other places and haven't found any nearly as good as RD. Holly, the owner, and her team genuinely care about the dogs they're entrusted with and the owner community they've created. I highly recommend RD.

Rocket Dog Daycare is truly something special. Holly and her entire team are beyond amazing. They…read moreclearly love what they do, and it shows in every interaction, every update, and most importantly, in how happy the dogs are. Ollie is the happiest puppy when he's there. He knows exactly where we're going the moment we turn down the street and absolutely sprints inside with excitement. He feels safe, confident, and genuinely loved, and the team has been incredible at helping him find the perfect mix of puppy friends that match his energy and personality. Ollie has been to both Rocket Dog locations, but he's a frequent flyer at the SLU location, where the team knows him so well. The facilities are always clean, safe, and thoughtfully run. The staff take exceptional care of every dog and communicate clearly and consistently, which gives us so much peace of mind. You can tell they pay attention... not just to the group, but to each individual pup. We've tried many other doggy daycares in the area and across Seattle, and Rocket Dog truly checks every single box. It's our go-to not only for daycare, but for overnight boarding as well. We trust Holly and her team completely and highly recommend Rocket Dog to any dog parent looking for reliable, loving daycare and boarding services.

A friend recommended the CBD oil (Wisely) at All the Best Pet Care for my arthritic older…read morePekingese. So off I went from Auburn to the Burien store. Camden was a huge help showing me the options and helping me w/dosing. He was the only employee there on a busy Saturday and handled all of us beautifully. He was so kind as I explained what my Pekingese is experiencing and shared about his 2 dogs too. I'd not known about this store previously and I'll be back. It's a friendly professional efficient place. Thank you kindly Camden!

Super helpful and have provided samples of treats and food, which has greatly helped in figuring…read moreout what new food to start feeding my kitties (they can be oh so picky and one needs to be on a new diet). My new go-to.

Just a shout out to Dog's Day Out! Not only was I a longtime customer but I was part of a guerrilla…read moresurvey group who wanted to know about doggie day cares. In both cases DDO passed with flying colors! Our initial resident husky, Cassie, became a better dog (seriously!) as a result of her time socializing and learning the rules at DDO. And all of our subsequent dogs (yup, huskies) trained to be good canine citizens with either Danette or Erika. The positive impact that these two and DDO have made on their local neighborhood is significant! In fact, so considerate of their neighbors that our first husky was not accepted for fear she'd jump the fence and escape/disturb nearby neighbors. Eventually, Cassie was accepted but watched very closely. Ironically, in my volunteer work at the Seattle Animal Shelter I have found that both Danette and Erika have made significant contributions both in person and in helping to write the training materials that guide new dog walking volunteers at SAS. And they hire like-minded, conscientious people at DDO who also give their time to Shelter dogs. Truly, these are the best people! And I say that as an approaching 70 years semi-curmudgeon-ish woman who likes dogs way better than people most of the time. Check our DDO in Ballard or Burien. I'll likely be there too, as I'm down to only one senior-ish husky.

Excellent experience with Danette. She is helping us train our sweet rescue boy who is 3 years old…read more Danette is extremely knowledgeable and we have already learned a ton after having a virtual meeting and having our first in person session. She has provided loads of information and homework too!

They have become the worst!!! Pls don't go to them! We are old time clients who started with many…read morepets in 2000 and continued with new ones. They were taken over by a private corporation about 3 years ago and they have descended into chaos and incompetence. We recently moved them to Elliott Bay on a recommendation from a vet friend and they have been SO much better. Night and day!!!

I've noticed the changes in staffing, resourcing and management as other reviewers have. The phone…read moreissue where it hangs up on you 9 times out of 10, has been going on for years now. Since the phone is so hit and miss, and they don't take booking appointments over email, I've often had to book appointments by going there in person. They're sometimes booked several months in advance too. But while this has made me want to switch vets, it's easier said than done. I've been to other vets before. Not all of them are good. A few months ago, a specialist even injured my cat during a diagnostic procedure. This has made it difficult to trust other vet clinics. At least with Aurora, I know for a fact that doctors are excellent, and that the staff always treats my elderly cat with patience and care. You can't take that for granted. So for me, that's enough of a reason to put up with their issues for the time being. I hope things change for the better eventually.

They always go above and beyond even offering to modify a leash to be metal free for me for flying…read morewith a service dog in training to make security easier. Every encounter has been positive over the many trips we've taken there and they have a great selection!

If my pups are taken care of, then I am taken care of!…read more I have been to a number of mud bays around the Seattle area, and while they are all awesome, I really like the Greenwood location for a number of different reasons. First off, I have never walked in the door without being greeted with a huge smile and hearty hello by one of the staff members. I always feel so welcome and when I have my dogs with me they are usually doted over and made to feel like the most special dog that walked into the store that day. Additionally, I have had multiple, LONG, conversations with many different staff members regarding a number of different, meaningful topics - food, behavior, toys, etc. The knowledge the staff have, and the fact that they go above and beyond just to help their customers out is a big testament to why I feel so committed to spending my doggie dollars at Mud Bay. They really know A LOT and really care A LOT about making sure you're making the best choice for your animals. They might be a little expensive, but I would much rather walk into a nicely lit, well decorated, invested-employee establishment and feel like my dogs are truly cared for than a large corporation that barely talk to you, and don't know nearly as much. I'll continue to shop at Mud Bay for all my pups needs.

Honestly? I'm not sorry at all that this place is closing. We have been with this practice for…read moreYEARS, starting when it was the privately owned Carkeek Park Veterinary Clinic. It was amazing. The Banfield took over and it became a shitshow. We've been wanting to switch to another vet for the past few years, but since the pandemic, it's been really difficult to find a vet nearby that's taking new patients. The doctors all seem very kind and competent, but the CONSTANT badgering and upselling Banfield forces the staff to do around the "wellness program" is obnoxious. No means NO, and it's time to drop the subject. I've never heard of anyone having a positive experience with this "wellness program," and apparently it's nearly impossible to cancel once you've agreed to it. Worst for us though, was when the kind, gentle receptionist that had worked there since the Carkeek Park Veterinary Clinic days left. We loved him and he loved the animals and the customers. He was replaced by a rude, accusatory, nasty woman who was impossible to like. Once when I was trying to pay and leave at the end of an appointment, I went to the front desk and stood there for TWENTY MINUTES while she was in the back. Never popped out to say she was delayed or explain why she had left the front lobby unattended. Eventually I had to leave to be somewhere, so I left a note on the front desk asking her to call me and I would give payment over the phone. She called me about a half hour later, coming at me like a pitbull and accusing me of running out without paying, and that I'D BETTER PAY UP RIGHT NOW OR SHE WOULD TURN ME OVER TO COLLECTIONS. I explained that I was left waiting in an empty lobby for 20 minutes and that I had left a note on the front desk asking her to call for payment--which she apparently hadn't bothered to read. Even after she found my note and realized that I was telling the truth, was there an apology or a change in her tone? Nope. Just rudely demanded that I pay immediately (which I did, just like I said I would), and then basically hung up on me. That having been said, does anyone know of any non-corporate-owned vets in the north end who are taking new patients?

I have been taking my cat here for the last 4-5 years. I just got the letter that they are closing…read more I'm abit sad since the main reason I still took her here even after I moved further away was because she knows the staff. The staff have always been very kind to both me and my cat. Bear has always been abit of an anxious kitty and it made me feel better leaving her there for drop off appointments because (like I said before) she knew the staff. I'm sad that we'll have to start over at a different location. My cat always enjoyed going to the all the best across the street after her appointment. I hope I'll see some of the staff from the carkeek park at some of the other locations nearby. Ya'll will be missed! Here are some pictures of my cat being cute after her last visit