A Gift That Keeps on Covering!…read more To have a brand-new roof done right and done well on the home I share with my daughter is absolutely priceless. Charm City Roofing didn't just replace a roof; they gave us a safe haven. Charm City Roofing teamed up with GAF and Green the Church to give me a new roof for my row home. This project was part of a major rebuild for us, and I am forever grateful for their dedication to helping me get it done. The love and care they showed throughout the entire process was noted and deeply appreciated. And it wasn't just for my property, they showed that same respect to my neighbors! When they finished the job, they didn't just clean up my area; they went above and beyond and cleaned up my neighbors' space as well. That level of thoughtfulness is rare. From the owner, Roger, to Cianna in the front office, to Bryan and the incredible team of roofers on site, everyone was magnificent. If you are in the Baltimore area or anywhere else they service in Maryland, I highly recommend Charm City Roofing. They are a magnificent team and God sent.

TL;DR: Poor communication throughout the entire process, poor installation that has caused issues…read moreyears later, subcontractors were used without proper oversight, the job site was left messy, and their mistakes became our financial responsibility I wasn't planning on writing a review because I just wanted to move on from our experience with Charm City Roofing, but unfortunately, our roof continues to cause problems years later. We had a new roof installed by Charm City Roofing at the end of 2023 because the company had excellent reviews and they were reasonable cost. We have a pretty simple duplex so we expected the process to be straightforward. Unfortunately, what should have been an easy roofing project turned into a frustrating and ongoing ordeal that we are still dealing with years later. During the installation, the workers left 20+ roofing nails scattered around our property, with at least half of them near our 2 year old daughter's sandbox. They broke a PVC pipe (sewer backflow pipe) that stuck out of the ground near the house that they later had to come back and fix. Additionally, they cut into the wrong side of our attic while installing solar tunnels that also had to be patched up later due to a lack of communication with workers. We planned to finish our attic in the future and were assured by Darius that a roof exhaust fan would provide sufficient airflow and that soffit ventilation would be "overkill." It was communicated with the company that the attic would be finished in the future, and that we did not expect an exhaust fan to automatically turn it into a livable space. Two months later, we discovered that the underside of the attic roof directly above our daughter's bedroom was now covered in mold due to a lack of air flow. After multiple missed appointments (there were approximately 5 total over the course of the entire ordeal, resulting in wasting at least 3 PTO days) and failed attempts to get someone out to inspect the issue, they finally came to look at it. They then told us we actually would need soffit ventilation and that WE would have to pay to fix the problem. While they were fixing their mistake, the owner informed us that the roof had actually been installed by third party contractors. After correcting those issues, several months later our duplex neighbor noticed water leaking into her closet, something she had never experienced before. She hired another roofer, who found that Charm City Roofing had failed to install proper flashing between the two roofs which required additional repairs. Now, more than two years later, we are still discovering new issues. We are currently getting water leakage near our chimney due to large gaps between the plywood and poor sealing, which we will also now need to fix. Once again we continue to be chasing repairs and trying to correct issues that should have been addressed during the original installation. If you read this far, I think you can see why we don't recommend Charm City Roofing.

Bob's a great guy. He and colleague came out promptly to fix several places on my roof. Even though…read moremore problems were identified and fixed, still charged same as original bid. I will definitely use Bob when it comes time for a new roof.

Bob Tuttle is an awesome human being!! When I needed help with a roof issue, he was at my house in…read moreno time and made the repair. He took the time to educate my husband and I about our 20 year old roof after a thorough inspection and advised us that it might last another year, but it was in bad condition. Well, we found out how bad it was when the ceiling in my home work office started leaking on my desk one stormy rainy day. I called Bob and left a message asking if he would be interested in checking out the issue for us and he was at our house within 15 mins and was up on the roof repairing that section this time. He didn't charge me a penny and would not take payment. Bob is the most decent, honest and caring business owner I've ever done business with. Bob and his crew take pride in the work they do, and our new roof looks fantastic. Bob gave us a great price, and he went above and beyond to make our roof perfect. Bob's years of experience and his personal code to do the work correctly is reassuring. If you want a top-of-the-line roofing company with an owner who cares about doing the work correctly - CALL BOB !!!!!!!!! I'm so glad I did.

Excellent workmanship, clean and prompt. I would definitely use them again…read more Apparently I need eighty-five characters in order to post a review. I hope this suffices.

We got a great deal on our new siding and ROI did a fantastic job! It was time to replace our super…read moreold siding and the sales process was fair and we did not feel pressured at all. We got a great deal and I recommend using ROI for your next project. The construction team was great and even though the project took a little longer then expected it was still done promptly. There was a slight delay because they found old asbestos siding and that needed to be removed. Our project coordinator Brooke was very nice and helped everything run smoothly.

Had my gutters serviced today. Used the Groupon deal so it was very affordable. I called and at…read morefirst it was their answering service that answered. Apparently they are unfamiliar with the fact that they are on Groupon so I had to call back when someone from the company was in the office to get on the schedule. They had availability for two weeks later. I wasn't in a rush so I don't mind the wait. I wasn't scheduled for the 12-4 time window. On the day of I had a work commitment that came up last minute. They were very accommodating when I called so I was pushed further back on the timeslot till after 3 PM so I could be home for the service. The technician Isaiah arrived and informed me what he was going to do. Afterwards he sent me a detailed report with photographs of my gutter system. Thankfully, everything looked good and I did not require any additional services after the cleaning and tuneup.

I am so happy with my new windows, and especially with my new sliding glass door installed my…read moreAmerican Home Contractors last week. For the first time I realize I had been hearing a fair amount of outside noise (which I'd apparently gotten used to), because these windows/doors are soundproof; now I don't hear anything at all from outside! And even better, the windows are easy to open, and my sliding glass doors actually slide well in the track, and are not shaking and drafty when it's windy outside -- major improvements from my old, builder-grade, 20+ year-old windows/sliding door. Further, the service crew was excellent -- careful, kind, professional, efficient, and they cleaned up everything afterwards. Roger, the foreman, has been doing this work for almost 30 years, and Jose, who single-handedly carried in/out the windows/doors, has been doing this work for 10+ years. I didn't get the name of the quiet third service person who was mostly outside and on the ladders, also very efficient. fyi, they did mention that working on the 4th floor of our condos from ladders was a bit more challenging as the original builder-grade windows had been made to fit by being packed/taped in place from the outside, which necessitated them having to actually break some of the glass to be able to pull the old windows out. But they did it - and did it well. Finally, Shaun, the project manager who gave me my estimate and oversaw the project from estimate, HOA approval process, to completion, was great. Highly recommended.

This contractor was recommended by my insurance company and they were great. They replaced my roof…read moreand did it fast (1 day!). It looks beautiful. Anthony was a fantastic communicator leading up to the Big Day, Then there was a big work crew and everyone was skilled and professional. I was really surprised at how thoroughly they cleaned up afterward. There was literally no evidence left behind, not a single nail or wood scrap. They even repositioned my deck furniture perfectly. I highly recommend them!

I was supportive when EC roofing was in its early stages and now I am suffering for it. I completed…read morea Google review of its performance and Michael Grapp gave me 3 pages of nonsense that I can not read. EC/Grapp put a roof on my home 19-20 years. There were no offers of coming out to evaluate the roof after years of instillation. Dece 2022 I called EC as the roof was leaking with rain water landing in bathroom sink. There was an indentation in the above beam, but since roof was not actively leaking, I didn't worry. At that time, EC was in the attic and did not say there were any problems Dece 2023 the roof began to leak again in the same spot. I not only called EC, but I called my insurance company, Encompass who is now ghosting me. I noticed a wet spot/puddle under my basement stairs. I noted this occurrence to EC and the insurance company. EC came and was to repair the old area from Dece 2022 and investigate the new area over the doorway. Insurance had an insurance adjuster come and state the roof was improperly installed and I would need a new roof. Are you kidding? Encompass states that they will not aid in the repair or replacement and I am stuck with the bill. In January 2024 with the cold, the dryers are drying my home and we had to purchase 2 heaters and pray. As the rain came, I was sitting underneath a covered area. Rain drops were hitting the plastic! I called EC and they sent a representative out; it was still raining and he couldn't go outside to exam the roof, but went into the attic. He stated that the second area that I complained about-along the ridge vent was leaking. I told him it couldn't be leaking as my invoice stated it was replaced; he said and it was listed that the ridge vent along the initial and repeated area over the bathroom was replace. What am I to do? I purchased 3 tarps for which Michael Grapp is claiming his company purchased-I have the Home Depot receipts and my son went on the roof to put tarp over this ridge vent. Some dropped the ball! I have called, I am irritated and ashamed that I told people to have EC install their roof. Grapp states I should have had the roof examined, as he whines and tells lies about my interactions with EC. The kicker is, I haven't heard from him about the roof since it was installed!! Oh, by the way, another roofer stated the same assessment conducted by the insurance adjuster; rotting wood, rotting wood beams, mold, expanding nail holes. EC examined the roof and came up with nothing. I am sending this info to the better business bureau and the MHCA. I couldn't read the garbage written by Grapp, but most owners when wrong will make up lies on clients to make them look good. The proof is in the pudding and the photos-they don't lie! Jacquie P.

I have used Chesapeake Roofing, Windows, and Siding for over 20 years. They have assisted myself…read moreas well as many of my clients. They do a professional and timely job every time. With all the "storm chasers" in the area, you can truly trust Chesapeake!!

Chesapeake Roofing, Windows & Siding Inc. was the only company to respond to a roof REPAIR request…read more Another company claimed we needed a whole roof. Victor, of Chesapeake, did a great job as estimator, and told us how their company would bring an outdated item up to current standards. Their technician was efficient, thorough, timely, and cleaned up, so the roof looks perfect. Fabulous repair from true professionals. Doug C.

As a restoration project manager I have used JLand Contracting for all my roofing needs. Daniel is…read morevery honest and extremely knowledgeable. The entire team is very professional with a great work ethic. Jobs are completed on time and job sites are cleaned. This is definitely my go to company for any roofing needs. Bob M

Danny and his team came to my house and shared with me that there was storm damage on my roof, I…read morehad not been aware of the damages but we put in a claim and got full coverage to replace the roof and even got coverage for interior damages. I am so shocked and thankful and happy and recommend to anyone to give them a call. Thank you Danny!!