Pretty sad that I have to leave this review, but I did try to be patient and see if the business…read morewould get back to prospective customers. (I thought since the reviews were perfect, they might come thru... but instead... nada!) We were considering giving them a pet sitting job for over a month in length. But unfortunately they can't be reached via the phone. I left a vm and waited an entire week and got no call back. Backstory: Ironically I believe there's someone named Shauna who operates the website and Yelp(and does a prompt job responding), but John the caretaker is the one who's phone number is associated with the biz, and he is unable to be reached to line up appointments!! (I contacted them a year or two ago when we were considering using them. We didn't end up needing them, but when we tried them last week when we finally did, John did not decide to call us back.) I'm glad others have good experiences. But that was not ours. ‍

First off, I'd like to say that the thought of leaving our pets at home while we went on vacation…read morewas extremely stressful. But once we met John and Shauna, the owners, we quickly realized our fur babies were in the best hands possible. They were not only warm and welcoming but also incredibly professional. If you're a pet owner looking for a true 10-out-of-10 service, this is the company. Our pet sitter, Karen, was nothing short of amazing--so loving, so attentive, and so patient with our very needy black cat, Jax. She didn't just stop by; she stayed, hung out, and genuinely spent time with him. And even though our gray cat, Dolce, didn't come out very much, she was just as incredible in caring for her and making sure she felt safe and comfortable. Wow... just wow! We were floored by her love for animals. THANK YOU SO MUCH for taking such great care of the fur babies we love dearly. I would recommend this company to absolutely anyone. And honestly, anyone leaving anything less than a five-star review? Shame on you! These people love animals and treat your pets as if they were their own. Amazing, amazing, amazing! You'll always be our go-to whenever my wife and I take a vacation.

I can't say enough good things about Lindsey!…read more We recently brought home a rescue that I knew would be challenging but had no idea how hard she would be. She was food aggressive, she was aggressive with our family - bit all of us at least once - attacked our other two dogs and literally went to the bathroom wherever she preferred. I'm not one to give up on dogs but knew that if we kept her we needed help! We decided that if we were going to work with one of our dogs - we'd also work with our other naughty dog to retrain him of his bad habits. IN THE FIRST SESSION we saw significant changes in their behavior! She is so knowledgeable, so professional, and she got my kids involved so they know what to do! We just finished our last session and I'm so grateful to her for all of the tools she's given our family to help our dogs be the best behaved versions of themselves! We still have our homework, and they still have a ways to go but this experience has been so amazing! Thank you girl, love ya!!!

Lindsey is the real deal and you'll be hardpressed to find a better training and sitting service in…read morethe Chandler area. We moved away earlier this year and were so SO bummed to leave such a great training and caretaking provider. All of her team is prepared to deal with difficult dogs and help reinforce good behavior, so all of our lunchtime visits included built-in training for our little pups. The team also sent photo updates and left detailed report cards every single day without fail. Lindsey herself is such a boss when it comes to training and is so so patient and welcoming. All of her own dogs are super patient too and were incorporated into the training sessions to help our little pups get used to being around other dogs. We (pups included) miss Lindsey and TLDSH tremendously!

Wish I could give 10 stars!…read more Sabrina has become a loved and trusted member of our family. She is incredible with our stubborn and goofy pitbull. From walking, to pet sitting: she is the only person we trust to care for our dogs. You can actually go on a vacation, and not worry, which is huge for us. Capable, dependable, trustworthy, and great with all animals. She truly loves and cares for them as her own.

We really lucked out when we found Sabrina of Pet Sitter Pro! Previously, we had been using pet…read moresitters of the "drive by" variety who came to the house, fed the dog, and 5 minutes later were gone. I always worried about leaving town and could not wait to get home even though our neighbors would stop in to check on our dog while we were away. Not any more now that we can count on Sabrina. From the very beginning when she sends you the questionnaire that includes all sorts of detailed questions so that nothing will be missing in case of need to the text message she requests and responds to once you've arrived home we know that leaving our dog in her care is something we can do without the slightest concern. When we are out of town she visits twice per day, walking Chili our lab/pit girl, and even taking her to the dog park! We joke that Chili likes it when we go out of town because she enjoys her visits from Sabrina so much! Sabrina is very knowledgeable about dogs as well. When Chili developed a strange skin problem that was not responding to anything from the vet Sabrina recommended adding an item from the kitchen pantry to Chili's diet and now about 2 months later the skin problem is gone. Sabrina is absolutely reliable, extremely organized and professional, very responsive to emails and texts, and just in general is an uncommon and highly valuable resource. I just don't encounter many people out there in the world who are as reliable and committed to their work as Sabrina. When we return home from a 2+ week vacation Chili is calm and happy. Not sure what else we could hope for...other than to be able to take Chili with us everywhere. In the meantime, Sabrina is a terrific resource, and we are very thankful to have found her. Thank you, Sabrina!

Cheryl is absolutely one-of-a-kind and was fantastic while looking after my cat, Biscuit, while my…read morehusband and I were away for 2 weeks on our honeymoon. She visited ahead of time to meet our cat and assuaged all of our fears within a few seconds. Our cat has a really hard time trusting humans who are not my husband and myself. She is friendly enough when first greeting someone, but she will not let other people pick her up or come running up to them until trust is built. Not with Cheryl. Cheryl is one of those people who really has a special connection with animals. I was amazed at how quickly Biscuit just came up to her and let Cheryl get close and asked for affection from her. The entire time we were away Cheryl sent us updates every day, with pictures. It really helped me feel better about leaving her alone. Cheryl would even do little things like turn the fan off in a certain room so the cat could get warmer (As she thought it would be more comfortable for her). And she asked to put on some ambient noise for the cat so that it wasn't so quiet in the time between visits. She even sat down with Biscuit and enjoyed her lunches with our cat while visiting, sometimes watching videos of birds with her to get biscuit interested. :) Working with Cheryl was easy, and honestly the best person we could have possibly wound up with. We lucked out finding her I think... I mean sure Rover has options, but none of the sitters seem to focus on cats (solely or primarily). It was important to us that we found someone who could give Biscuit her pills. We did not expect to find someone who could give our cat her pills, and who would gain her trust in such a short period of time. We love Cheryl and are forever grateful for her having looked after our cat during our honeymoon. If she weren't volunteering in Colorado over the next few months, I'd have her look after Biscuit again! Thank you so much Cheryl, from the bottom of our hearts (K, Sean and Biscuit).

At first, I was unsure about an in-home pet sitting service. It's a very trusting concept to give a…read moreperson your keys and have them in your house while you are away; Needless to say, a naturally uneasy feeling for a stranger to be doing it. I approached my search wearily and was careful who I chose to drop in to check on my animals while away on a trip. As I inquired with Cheryl about using her services, she was very warm & friendly. She was approachable with questions, and was an excellent communicator. After our initial conversation about dates and services needed, She scheduled a meet-up with me and my wife at home before we booked anything with her so she could get to know our animals, and communicate with us first-hand about exactly what we needed from her. The meet-up was important, as we got to know each other and I got a feel for her background. She is a semi-retired professional and has decades worth of experience with ALL KINDS of animals. As we gave her a tour and explained exactly what we needed, she took a copious amount of detailed notes: referencing where everything was located, what exact steps were required to feed/water/ clean, areas to avoid in the house, off limit areas for the animals, and even which exact key words served our animals for commands or companionship. While we were away, Cheryl helped clean, feed, water, and spend time with our 2 cats and crested gecko. Every time she came in, she took pictures or videos to keep us updated on how they're doing that day. It was nice to see her interacting with our lonely fur & scale babies and our our minds were out at at ease that they were in good hands. She also helped bring our mail in and make sure things were tidy around the house, assisting with messes the animals may have caused. Recently over Christmas, we had severe winter storm Elliot slam into a majority of the country. Because of this, thousands and thousands of flights were completely cancelled. My flight back home to AZ from CA was no exemption. After reaching out to Cheryl and explaining the last minute situation, she was easily able to fit checking-in on my house and was VERY accommodating! Of all the stresses of being stranded away from home, not exactly sure how long of a wait to get back home, she was such a huge blessing for me to at least not to have to worry about my animals! Cheryl is the exact kind of friendly person you want to have in your house, loving your animals while you are away. She is very people savvy, animal savvy, smart, well organized, and most of all dependable!

So happy to have came across this business on yelp! I recently had to take a trip out of state,…read morefirst time ever not having a family member house-sit and watch my dogs. Melody was the pet sitter and I wish I could rate her more than 5 stars! My dogs were comfortable in their own place without having to be boarded and received AMAZING care. Will definitely be using again soon!

This is a little late although they are deserving of it. All I can say is they rocked. My father…read morepassed away and I had to go home immediately for two weeks. I couldn't of did it without them. Lincoln my furball is normally shy but he came out to them too. You can trust them and so will your pets

I've boarded my pup at HeartStrings and they are great. The humans really like their work and the…read moredogs show their love in kind Good Safe and Playtime too

Picked up our dog this week after a 6 day stay and they neglected to tell us she had diarrhea and…read morewas ill while In their care. Took her to the vet within 24 hours and she had a fever, diarrhea, vomiting, and blood coming out of her nose..$3500 later and she has pneumonia and is very ill and in the animal hospital. When i called the business they apologized that they forgot to tell us her tummy was upset. This is way more than a stomach ache and they should have informed us right away. Take your dog elsewhere. *update: she has now passed over the rainbow bridge. Called the facility to let them know and they informed me the owner won't be in until next week. No apologizing, nothing.

Scott is an amazing pet care person. He took care of our puppy on a daily basis while his owner…read morewas in the hospital. He helped to train Aussie, and set up an area in the house to contain the puppy. Scott is so knowledgeable about dogs, he came in and had an immediate impact on Aussie for the better. Aussie loved him from the start! The name of his company couldn't be more spot on! He truly cares about you, the puppy, and your situation. He is so much more than just a dog walker. I highly recommend Scott for any of you pet care needs.

Karen is an excellent cat sitter! This was our first time using a cat sitter in Arizona and we…read morefound a great one! She took care of our little Daphne for a week while we were on vacation. She came twice a day and took real good care of her. Karen was very nice and came to our house before we left to get all the details of her routine. Karen would send us daily updates and pictures of Daphne letting us know everything was going good and she was OK. If you're ever in need of a pet sitter, we give Karen a most excellent recommendation. Thanks again Karen.

I highly recommend "Just like home". I Left my 3 dogs with Connie for several days during remodel…read more I received pictures and updates on how they were adjusting. I was able to stop by and pick them up for some personal time, and then return them. It was a great experience, for them, as well as peace of mind for me.

Just picked up our fur babies and so delighted with the love and care they get from Connie and her…read morefamily when we go away. We've used Just Like Home Pet Sitting for years and will only use them!

This review is well overdue. TLC is filled with responsive, caring individuals that will treat your…read morepet like their own. I only got to use their services twice before I lost my sweet 17 year old Bear but I felt lucky to have found them. Having a very fragile, senior dog that required extra care made me nervous to leave him but Kimberly, our dedicated sitter, quickly eased my mind when she came to our house for her initial visit. She kept me informed of his status during her twice a day visits and I knew all was good. I appreciated their kind words when I reached out to cancel upcoming services due to having lost him and I immediately knew I had chosen the right company for pet sitting. If I ever get another pet, they will be the first ones I contact to utilize their services.

I am out of state with my daughter who can not walk due to serious fracture. I was asked to turn…read morethe air conditioning down to 78. The thermostat said 84 but it was 80 in the house. I turned it down and then was called by Kara after asking that the back door be closed. She said she needed the thermostat turned down and I had already turned it down. I was upset that she had to call when I was taking care of a family member. I told her that I would probably not use her service again. The particular sitter had done things that were inappropriate. My ring camera went off and the sitter left. My dogs were left unattended while I paid for a service and did what they asked me to do. I am in another state. Please I advise not to use this service. No stars