Our dog Willow loves it there!! And always comes home cleaner than when she left :)…read more The staff are very nice and friendly and often have their dogs with them as well to play!

Be warned- This place does NOT have cameras. If an incident happens there will be no evidence of…read moreit. Our first incident here was when our dog slipped out of her collar when a staff member was handling her outside of the building. Our dog ran into the busy road and narrowly survived. We decided to give them the benefit of the doubt that it was an honest mistake. Last week when we picked our dog up at the end of the day we were informed that she had a gash on her leg and had been limping in the morning. We took our dog to a veterinary urgent care facility and, five hours and 1500 dollars later, we were informed by the vet that she had most likely been bitten due to the nature of the wound and the level of pocketing. Our dog now has stitches, a drain, has to take medication, and has to be monitored in a cone for 10-14 days. The following day I spoke with the owners. I asked why they hadn't called us when our dog was limping in the morning, and why they again failed to inform us that they found a bleeding wound on my dog in the afternoon. The male owner spent the conversation downplaying the event and arguing with me, claiming they had only seen a "little red dot" and that "these things happen when dogs play". He also came up with excuses like, "it's hard to see wounds sometimes because of fur," yet our dog has short white fur. No matter what, the owners/staff should have called us when they noticed that our dog was injured. They refused to help with the vet bill, but did refund our daycare package.

When we got our pup, we knew she would need a daycare. We had no idea she would find a second…read morefamily. Becky and Chris treat Violet like their own, clearly indicated by her cries and whines when we pull in the driveway. Always accommodating, its hard to find a place that puts so much in to the happiness and safety of the dogs. Home based, comfortable, and full of dogs that all love each other. Cant begin to recommend them enough. Violet is a happy and well loved dog at home AND at daycare. Can't ask for anything more.

I actually found this business by accident and had them take care of our three dogs all at the same…read moretime. The pooches actually felt like they were at home whether playing in the backyard or sitting next to one of the owners on the floor while doing video conferencing for work. They felt just like home. I always am concerned about health and safety of the dogs when they're away but they came home just as happy and well balanced as when I drop them off. They use Facebook quite a bit which I'm not a Facebook person but they posted regular pictures so we could see what they were doing at any time of day. Their business is monitored by security cameras so I felt pretty safe that they could see what was going on in and around the property. If I can describe it in one word it's kind of like a home away from home. I would recommend.

I will give them at first they were very nice and accommodating and were able to schedule…read moreappointments decently quick everything considered. They were able to do the routine stuff however their ability for anything beyond yearly check up is severely lacking. We had 2 pets there, first a chocolate lab that was a senior, over 10 years old. They were alright, however Dr Dan saw him once and scared us so bad said he had some kind of heart issue and we may need to get him to an emergency vet ASAP, then came back and said he was fine. We did have him looked at an emergency vet and they could find nothing wrong with him. We let that slide, unprofessional and poor bedside manors but whatever. Then about a year later, just this past February, he was very lethargic and having issues, we called and they said it didn't seem like an emergency and they can get him in about 3 weeks. We decided to go to the emergency vet and in a matter of hours he was gone, I understand how busy it can get but the amount they just shrugged us off was disappointing for being with them for so long. Also he was on prescription food, they refused to give the prescription to Chewy and required we go through their own online store. We did, after he passed we got another delivery of his food, a few weeks later we called and asked about a refund in which they said they do not have a process to refund orders for pets who have passed. I explained to them how Chewy handles that situation, I spoke with Devon, he seemed nice however never actually called me back and gave me an answer one way or the other. I called him back again, he said he was "still working on it" and would get back to me by the end of the day. That was 3 days ago and no word at all. Mind you I was asking for a $130 refund after spending $3160 with them in a matter of 4 weeks. Not long after this our other dog, an 8 year old boxer mix needed a mole removed. They performed the operation and from there it went down hill quick. He developed a severe infection close to where the operation was, we brought him back, they did a quick test and gave us an antibiotic. He did not get better at all and kept getting worse, we went back there paid over $600 for additional tests were given a different antibiotic but still having issues. We called this morning to ask about a different form of medicine, maybe a compounded liquid. You would have thought I asked them to launch a space shuttle, nobody had any idea and "needed to consult the vet and get back to us". It took 3 hours to get a call back and they said try hiding the pill in a marshmallow, that was literally their only response. I expressed kindly that I feel my pet is not getting the care he needs and expressed my dissatisfaction that they seem to just just guessing at things and effectively throwing stuff at the wall to see what sticks. After I expressed that they then said they can send over a prescription to a pharmacy in southington but I was not able to get the prescription myself. They then followed up with an email giving me the pharmacy info and the info of other emergency vet offices and said we should consider a different vet. This was not an issue because I was already looking for a different one. Overall they seem like at best the practice is poorly managed, the doctors and also front desk associates seem to never actually know what's going on or provide any kind of useful information. Honestly the techs that work there are the only bright spot and must be what is keeping them in business. If you need just a basic checkup and "tech" appointment they are alright, if you need an actual vet / doctor appointment unfortunately they seem to not have the skill and ability to properly care for pets beyond the very basics. Overall a very expensive and disappointing experience and worst of all I believe both of my pets received poor care which created more issues and suffering for them.

I had a great experience at the Farmington Animal Hospital when I went to get a checkup for my 5…read morey/o cat a couple months ago. The office was clean, intake was professional, and everyone I spoke to was a real animal-lover. Dr. Dan was kind and candid and encouraged me to ask any and all questions -- he was also able to cite recent research in the field, which was a big plus for me. Checkup fee seemed standard, and the doctor was totally transparent with me about the cost/benefit of additional tests. My cat probably wasn't thrilled about the whole thing, but it was way better than vet experiences we've had in the past -- and the peace of mind (they're responsive to email/phone queries) is awesome. Recommend!

I have never been so disgusted by a place. My family and I sent our Sealyham Terrier here for a…read moreTRIM and instead they took it upon themselves to shave him down completely. They absolutely destroyed his coat and coloring. Giving him razor burn all over his face and paws. When I asked for a refund, the manager was both rude and unprofessional. When she called, she already had an attitude stating that she wouldn't talk to me about my our dog. Then she proceeds to try and blame us for his hair cut by claiming that we don't take care of our dog and "bush him." Then to top everything off, she has the audacity to hang up on me when I told her there was no reason for him to come out looking like that. As you can see in the before photos he is completely maintained. These people should not be allowed near any dogs.

Unfortunately, the manager is really rude. She doesn't seem to care for people, so I'm not sure how…read moreshe can run a business that cares for pets.

I love that there are dog cams so you can watch your camper while he's there. There's lots of staff…read moreand everything is so clean and organized. They will give you a tour of the facility. You can text them and they will respond right away. I had brought my dog Finn here for boarding him for many years and I know he enjoyed his daycare instead of just being in a kennel all day while we're away. Now we have a new pup to carry on the tradition. The staff here made our Rupert feel so welcome and you can tell they love dogs. They sat on the ground and introduced themselves gently to him. He came home tired after his first day at camp. Thanks to all the staff who made his day a pawsitive one!

Never ended up returning after 2 severe kennel cough outbreaks. A shame. Staff was nice but I think…read morethey pack too many dogs in during the holidays.

We were visiting family during our travels. We all decided to go…read more Family activities which would not Include my fur baby. We left Brooklyn for an evaluation and he Passed. He got home and slept good all night. He returned Saturday am for his weekend stay and was eager to get in the building. We want to let you know We were very pleased. Especially he gets to play with other dogs during boarding which is not offered at a lot of other boarding facilities. This will be Brooklyn's 2nd home for overnight sleep overs.

They have great staff that are comfortable and knowledgeable about dogs. They understood the quirks…read moremy dogs has and he loved it there! Even on the first stay! Thanks for keeping my fur baby safe

I have never found a more caring, compassionate, attentive professional than Katelyn. She goes…read moreabove and beyond what is asked of her. I am beyond grateful to have found her.

From the owner: We care about our pets first and believe wholeheartedly they should have a fun time while their…read morefamily is away as well! We make sure our Oasis Family pets are well taken care of with plenty of kisses, snuggles and daily photoshoots so they get the attention they deserve!

Kallie at my K9 did wonderful with my dog Bones..not only does she do a great job grooming but she…read moreis very compationate with what she does ..thank you Gail

I brought my very shy boy in to be groomed and it went awesome! The staff was so patient and kind…read more Toby did great!

Blu our Aussie enjoys going to Tolland tails daycare. Staff are always nice and love him. He's…read morealways tired when he comes home from his day of adventures. Pics were shared with me showing our Blu having fun.

Still waiting on my first appointment can better let people know after I've been there just…read morefinished with my first visit first groom ever was horrible. The job was not finished. He does not look like or smell like he's been bathed at all. I was told he was. His nails are still long and they said that they couldn't finish his head because he had too many knots. There are none. They're all under his chin that they didn't get and the bottoms of Pauze were not finished shaved. The further that did not get cut it still filthy. I will never bring him back there and then they charge more than they quoted the lucky I didn't go back to pay them and not my roommate because I'll tell you what they wouldn't have got paid. everything could be improved as for the answer from the owner I was only told one time to bring him to a vet and that was at the very end when we picked him up not multiple times everything you said on there was wrong. I just won't return that's all.

My 8 year husky mix had never experienced boarding before. Harvey's House was recommended to me by…read morea couple of people so I decided to contact them. The owner and partner arranged a meet and greet with Lola and it was perfect. Lola has anxiety and does not like strange dogs or people. Andrea let Lola take separate space and kept her and the other dogs apart while Lola adjusted to being there. During my 9 days of vacation, I was sent updates, multiple times during the day and pictures. Leaving Lola was very hard but Harvey's Pet Care made it easier. Anytime I need pet care, I will give Harvey's house a call. I can't thank them enough.

From the owner: In need of a pet sitter? Harvey's House PetCare is the place for you! We provide boarding within…read moreour own home so you don't have to leave your dog(s) at a kennel. They will get their own mini vacation while still enjoying the comfort, love, and care from home. Plus, my Goldendoodle, Harvey loves having friends over and is great with all dogs! All types of dogs are welcome provided they pass Harvey's test during a fun meet and greet at the House! We also provide walks, doggy daycare, and will sit for your dogs/cats in your home if that's what you prefer. We only board dogs but can provide check-ins for most animals if needed! We take dogs with anxiety and dogs who may need medical accommodations such as shots or pills. We also take dogs who are deaf or have other physical impairments. Puppies are welcome too! We hope you consider Harvey's House for all your pet care needs!