I'm moving and tried to drop off my cats. I couldn't take them with me so I took them there. The…read morerefused to take them

VERY DISAPPOINTED - Adopted a dog that was supposed to be healthy but we brought him home and he…read moreinfected my other dog! NO ONE answers the phone and NO ONE replies to voicemails!!!! I will NEVER donate to them or adopt from them again. EDIT 5/21/26 - they have since gotten back to us so for that I am adjusting my review from 1 star to 3 stars. I do understand that much of the staffing is done on a volunteer basis but they ought to be more careful. They did send an email with 10 attachments. One explained that you should keep your animals separated until the new one is checked out... seems odd since they encourage them to meet on adoption day but whatever... I wish them the best going forward.

I have spent the last 3 years living thru extreme personal trauma. My heart was so broken, I had…read morereally come to think contentment and peace might just be out of reach. But since I brought Humphrey (my magical wonder kitten) home, my heart has opened back up. He brings me such joy and peace every moment. He's chatty, cuddly, social, and so sweet. I could not be more in love! I can't imagine a better family to get a Ragdoll from. They are hand-raising each little fuzzball with care and actual love, high socialization and new experiences - absolutely everything you'd want a kitten to have in those first crucial months of life. I don't have a lot of money, and I was really scared to take such a large financial risk, but I've only had my kitten home for a week and I can't imagine anything in the entire world being more worth the investment. Thru the entire process, I felt safe and reassured working with Elena - she answered all of my (many, many) questions, sent regular pics and vids, and was a total joy during the whole process. Elena and her merry band of fairy children are not just raising kittens, they are putting love and light out into the world where it is desperately needed - of course on a personal level for each lucky human who brings one of their sweet baby angel kitties home, but the love we exchange with these fur-babies will shine like a beacon for others out in the world. TLDR; this will be the best cat you will ever have. Don't hesitate, dive in.

I can't say enough good about Ragdoll Tales and Elena! We drove up in the icy winter to pick up…read morebaby Murphy and she was so accommodating. I had received videos and photos since I reached out in September and the process was so easy. You can tell she puts a lot of love and passion into all her kittens. Through the few minor problems (kitten diarrhea, clean ups, etc...) Elena was there to answer my questions and give advice. Would highly recommend, but I don't know if they can get much better than Murphy I can't share enough photos of her

Adopted my newest addition to the family, Ivy, from Protectors of Animals back in late August…read more(apologies for such a late review as I've been meaning to do one!). The staff at this location are super friendly and knowledgeable of their adoptable pets. I also appreciated the fact that kittens go home to foster families until they are adopted and are only at the East Hartford location on Saturdays by appointment only. Ivy's foster family even provided the most adorable card, heartfelt note, and Ivy's favorite toys to bring with her new home. I rave about this place to family, friends, and coworkers anytime they ask about Ivy. I strongly recommend anyone who is ready to take on the next step of adopting a new member of their family to do so with Protectors of Animals!

Great people helping animals Thank you wish there were more clinics like POA. Happy new yearread more

Always come here for my pets needs. The perks on the app are by far better than any other pet store…read moreI have been too Price match online and always have what I need in stock

They canceled my dog's grooming appointment last minute just because I asked if I could bring her…read morein earlier--they assumed that meant I was canceling. Good thing my dog didn't end up going. The dogs there did not seem like they were having a great time or experience. Customer support is horrible, and they clearly have no idea what's going on. They don't care about your dog's well-being--just about how many customers they can squeeze in a day. I would never recommend this place to anyone.

staff was very kind and welcoming and the space was clean, spacious, and had lots of cozy spaces…read morefor the cats. It's a very comfortable spot to hang out with so many cute cats. very hard not to adopt every cat

Every worker knows so much about each of the cats- their quirks, their likes and dislikes. Their…read moreattention to the smallest detail means each kitty has the best chance of a good outcome and happy life. I can't recommend this little spot enough. The cats, the folks, and of course the coffee!

Great job with a recent online order. Product was received super quick within a hour of placing it…read more Excellent service.

Everyone is always so friendly and helpful. It is such a great neighborhood store. They always have…read morea great selection and are very competitively priced. They also help local pet rescues.

Knodgable and very helpful with general concerns regarding your pets…read more The variety of pet food and treats leave no reason to go elsewhere

Should be named the "Cheshire dog store"…read more I was heading toward Cheshire to run some errands. I was low on cat food of a specific brand (Fromm). There are several good animal feed stores in the area, so I searched for one that stocked a specific brand of dry cat food: Fromm. I found this store online, checked it out, and saw that their website showed that they stocked Fromm dry cat food. The online photo, which is a stock photo that can be found on Fromm's website, shows seven varieties. I stopped at the store when I got to Cheshire. Aside from a quick greeting when I entered the store, I didn't have any interaction with the staff during my visit. The section dedicated to dogs was large, varied and comprehensive. I had some trouble finding the cat section. I went in search of Fromm brand dry cat food and finally found a single large bag and three smaller bags on a table. They were not the variety or size that I was looking for. I decided to leave. Their dog supplies are fairly good, but the forty mile commute to Cheshire Cat and Dog is a little long. I am heading to the local Agway to stock up on Fromm dry food for cats.

I received the most lovable, socialized and smart kitten. He is the absolute best! I would highly…read morerecommend Sandra's Maine Coon kittens. Smokey is so curious, loves the iPad cat entertaining videos. I am very pleased with this cattery,

From the owner: Our kittens are home-raised, socialized, and absolutely adored! We are a small, home-based cattery…read morewhere giant "floof" balls with big personalities are loved from day one. Our Maine Coons are raised right in our home underfoot, on laps, and often trying to help with everything from laundry to paperwork.

The people here are truly, truly animal lovers. We recently adopted the sweetest little Shepard/Lab…read more(Kat, now Charlotte), they went it to Iowa and rescued Charlotte and her sister from a breeder who was going to put them down. I could not recommend them any higher either for adoption or doggie daycare. Nick V.

My husband and I lost our old English mastiff a few weeks ago and wanted to get a puppy from a…read morerescue. After searching many places, I found SADR had 3 Great Dane mixes available. Long story short, we picked up out our new pup on Thursday evening and on Sunday morning we had to euthanize him because he was too sick from pneumonia, Giardia, dehydration, and malnutrition. So in the same month we lost Bo, we adopted, fell in love with, and accumulated a huge vet bill, just to have our sweet puppy die. Do not "adopt" from here. It's a scam that will break your heart and your wallet.

Great experience yesterday at Dog Star Rescue in Bloomfield. We brought our mini poodle there for…read morephotos with Santa, Dee usually has anxiety with new people & places, but the friendly staff made her feel at ease. Santa was awesome, and I must say, he is the most authentic looking Kris Kringle I've seen in a very long time. The digital photos were sent to us before we had even left the building, and all that for only a $20 donation (and we know it is going to good cause). We'll definitely be back next year if they are having Photos with Santa again.

We adopted Bimbi 2 days ago. We were told he was great with people, children, cats and dogs-a…read morefriend to all. He was a stray from NC. We were told he did great in his foster home. We took him home, played in the yard, took him for a nice long walk. When dinner time came, he was ravenous and just about inhaled his food. He also tried to get our food. The next day, after he ate and his bowl was empty and he had walked away from it, my husband went to pick up the bowl and he growled and lunged at him and bit his hand. A half hour later, he took him outside to pee and was coming back in through the garage and Bimbi tried to grab a bag of bird seed. When my husband tried to push it away with his foot, he clamped down hard on his foot. It was a good thing he had shoes on! We contacted Dog Star and told them we wanted to bring him back that day. The woman tried to make us feel guilty, saying he just hasn't settled into his new home yet. He was great with the foster home. We told her he has food aggression, and she said he was merely food motivated. She said the foster home crated him during their mealtime. We weren't told this before the adoption and if we had been told it would have been a big red flag. We said we were uncomfortable having him in our house and afraid of him. She said the surrender team would reach out to us, but they are all volunteers and it could take 1-2 weeks! We said we wanted to bring him in that day. They finally called and said to bring him in at 5:30 and someone would meet us there. We signed him back over to them and left. 2 days later, he is back out on the website as an adoptable dog who is a friend to all! Steer clear and don't trust what you are told about the dogs. We have been dog owners for 30 years and never had anything like this happen. It makes me sick to think what could happen to another dog, child, cat or person who comes near his food, or is eating food in his presence!