My wife just received the most beautiful birthday bouquet, as a surprise from our-of-town relatives. Ordering from afar is always a guessing game. The struck gold with their choice of Cattails! read more

AMAZING. My boyfriend ordered me flowers from Las Vegas (where he lives) from this florist since it's closest to me. Not only did they deliver them at the exact time they said they would, they also HAND WROTE the letter he wanted attached for me. They are absolutely gorgeous and SO much better than going through other flower delivery services. HIGHLY recommend! read more

Cattails Florist - Florists Near Me - Danville, California

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I got a corsage and boutonnière here and it was average. I'd rather have what I got last year at non hill. There's also not that many options for colors. Customer service was fantastic 5/5. read more

Cattails Florist - Florists Near Me - Danville, California

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My family lives in Danville although I live in Southern California. After using other florists in the area I was not happy with, I found Cattails and have used them for years. They are a local company that takes pride in their business and flowers and it shows. When I call, they always are friendly and take the time to tell me what the fresh flowers are that day and then proceed with suggestions for different arrangements. They are not your cookie cutter florist that makes the same designs everyone else makes, they always make me custom arrangements. Their flowers are always fresh and last a long time. They are truly creative and skilled at floral arrangements. The customer service is ALWAYS excellent. My family is more than happy with their arrangements and now also use Cattails for their floral needs. So happy I found them, they truly are a pleasure to deal with, especially when you live outside the local area. Thank you for providing the best flowers and arrangements as well as outstanding customer service! read more

Decent flower shop, friendly staff...worthy of 3.55 stars. The only thing that prevented a higher rating was the "$35-$40" estimate turning into $45 as the flowers were arranged and brought from the back. Look, if you want to add extra, do it at your expense, not mine. I wasn't going to make a big deal of it, but that's not how I operate. Would I return? Maybe... read more

In September 2014 I visited Cattails Florist to have a flower crown made for an engagement shoot that my fiancé and I were doing. Belinda and Joan assisted me. Their customer service was great. They made communicating about how I hoped the crown would turn out very easy and the final product was stunning! The construction, colors, and flowers were beautiful and flawless! I can't wait to go back to them for future arrangements. Big thanks to the team at Cattails Florist! read more

Cattails Florist - Flower crown crafted by Cattails Florist - Florists Near Me - Danville, California

Unfortunately this is the third sympathy arrangement I have had to order in the span of a few weeks, but fortunately for me, you have delivered beautiful arrangements every time and on time. Thank you for making this difficult time a bit better for the recipient and easy for me as well. read more

The flowers are stunning!! The roses are already open so they look so full. The greenery with it complements without over powering. Thank you for such a stunning bouquet. The rocks in the bottom of the vase are a nice touch (although probably more practical but we like them). We will be ordering flowers again! read more

Cattails Florist - Florists Near Me - Danville, California

My office sent a sympathy bouquet and it was absolutely lovely and in a beautiful, understated vase. And what really blew me away was the customer service. The delivery person waited outside my gate for at least 15 minutes while Cattails tried to contact me. When I finally picked up the vmail and ran out, the woman was so friendly and concerned that I receive my condolence bouquet/card. It made my day. It was the first time my office used the service and with my feedback they are definitely going to do so again in the future. Thank you, Cattails! read more

Cattails delivered a beautiful arrangement to me yesterday that my friend from out of the area had ordered. The arrangement is well done. The colors are nicely balanced, the shape is beautiful, and the variety of flowers all go together nicely. I also love how they used twine to attach the card instead of those ugly plastic things. Even the stems in the glass container look beautiful. Thank you cattails! You have two new clients :) read more

Cattails Florist - Florists Near Me - Danville, California

Joan was a pleasure to work with while long distance over the phone. Super accommodating and great suggestions for my sister's 50th birthday gift. read more

Horrible customer service. They don't care about customer. All they care is they money. You just lost a client.

I'd love a suggestion for a florist near San Ramon that will give me a better experience. Or a regular shopper here that can convince me this was a one time issue. I used them because they had such good ratings here on Yelp. I place my order online, with instructions to please call the receiver if there were any issues. There were issues, after calling the store to be told they were delivered just after noon. I called the receiver to let her know that her flowers have been sitting at some security desk for 4+hours, but that's not the reason for 3 stars. I do feel they should have made sure the recipient had been called before considering them "delivered." The reason for the 3 stars is because the recipient sent me a picture of them after finally getting them. Online there was an "as shown" for an extra $20, I ordered a "deluxe", the arrangement that arrived was smaller then the "as shown" for the original. 1 Gerbera Daisy, the picture online had 3, no extra lilies, no extra fluff, it was little, it made me look cheap when I had ordered more. They were beautiful, fresh, and had security been made to call up, they would have been delivered right on time, but they weren't what I was expecting based on what I was sold off their website. read more

Let me not bore you with shenanigans, this place is LEGIT! Customer service = excellent phone communication. Listened to me blab about my needs and nailed it Delivery = on time as they promised on the phone. Very very minimal delivery free compared to 800 flowers or other places I have bought before Quality = we still showing off the flowers after 2 weeks since delivery. Price = I thought it was a bit pricy at first (since I always ordered from 800 flower place) but after I saw what they delivered, I feel like I got over on them. Brownie point = scored more brownie points with this bouquet than any other flowers I have had delivered in the past 10 years. Will I buy again? = all day, everyday! THANK YOU Cattails!!! read more

Joan was AMAZING! I got married this past weekend (yes, writing this from Maui on my honeymoon because I keep looking at the photos and am just blown away) at Blackhawk Country Club. First of all, the day was extremely hot. The flowers withstood the heat and Joan and her team waited for the perfect moment to put them outside (meaning she waited a while, she's totally committed to making your wedding beautiful!) so the heat wouldn't batter them! Second, her patience with me, and everyone else was nothing short of angelic. She wanted to make sure everything was perfect and thus waited for grandparents and groomsmen, etc to pin corsages and boutineers herself. Joan worked with my cake baker to decorate my cake. Needless to say, with Joan's creative eye, my cake was a vision. I have been getting emails, comments in person, texts, etc starting the evening of the wedding and nonstop since about the beauty of the flowers. Every arrangement was amazing. They were truly breathtaking. Joan tried out a new idea that my mom came up with on the arch and it was breathtaking. The bouquets were so gorgeous, I couldn't stand it. I don't know just how to convey in a yelp review how perfect the flowers were. The flowers really made the wedding. Also very important to note, Joan is flexible and helpful and artistic: we met with her twice for a consult. The first time we got all our ideas out, the second we changed a bit to fit our budget. You would never know we changed anything from the original plan. Joan is really savvy at working with you to fulfill your vision without exceeding your budget. She's got an amazing eye for flowers and comes up with really beautiful, creative ideas. She will take changes anytime you want to make them leading up to the wedding, which is so helpful. I really don't know how to express in an online review how wonderful it was to work with Joan and Cattails florist. They made every last detail perfect and they were so fun and easy to work with. I highly highly highly recommend them to any bride wanting a beautiful day who doesn't want to worry about how her flowers will turn out, because with Joan they will be breathtaking no matter what. read more

On a Tuesday at 3 pm after having called before 11 am to confirm they were taking prom orders through that day.... the mean lady in the back room refused to take our order. Very unprofessional! The lady out front seemed apologetic. I have been there twice but will never go back because poor customer service is something I do not need to put up with. In a business such as this certain dates or times of year will naturally be busy and somewhat chaotic. This natural occurrence for a flower business was not handled well. I see by the other reviews that this was not the case for most people and I am happy this is the case. Maybe mine experience was different because I only needed a corsage and boutonniere. Clearly our attempted order was low priority. read more

Thank you so much for the great customer service. Received a dozen roses on Thursday, but by Sunday they all wilted. Called Cattail and asked how they should last, they replied 7 days. They said they were getting a new delivery on Wednesday, they came with another dozen roses! Thank you, I wasn't expecting that! The roses are just beautiful. read more

I had a dinner party this past weekend and had Cattails Florist do the centerpieces!! They did an amazing job and even matched the flowers with my napkin rings!! I have definitely found a great florist!!! read more

Great Service! Best florist in the East Bay! Never been disappointed!

Used this awesome florist for Hoco corsage. I asked a zillion questions and they were super helpful and patient. The finished product was stunning! read more

Cattails Florist is the best florist in Danville/San Ramon area, without a doubt. I've been a client since the early 90's and have never been disappointed. Joan, the owner, is incredibly creative, extremely responsive to special requests, and able to respond to last minute requests. It doesn't matter if you need a simple arrangement of mixed flowers to take to a friend, or an entire home filled with holiday designs, Cattails will handle all of it professionally, and you will have floral arrangements unlike any others you've ever seen. The designs are extraordinary, the flowers and greens are always amazingly fresh, and the service is exemplary. We are so fortunate to have a business of this caliber in our area. read more

My family has been using Cattails Florist for years and have NEVER been disappointed. Joan is an artist and her designs are extremely unique and beautiful. The flowers last a very long time and the service has always been friendly, warm and knowledgable. Cattails is always the florist I choose when I want to impress my guests, delight a friend with a gorgeous gift, or need the perfect, creative arrangement for a special occasion. HIGHLY RECOMMEND!! read more

Used them for the first time after Teleflora stopped servicing the neighborhood I needed. Sent a gorgeous bouquet to my mother which was contemporary and lovely. I will definitely use them again! read more

This florist is the best of the best. I have used this florist for over 15 years when I lived in the east bay. I moved to the North Bay and will go out of my way to use this florist for everything I can. My daughter got married in the North Bay recently and the owner graciously agreed to do my daughter's wedding an hour and a half away. It was ooooohed and awed over because of the flowers. People are still telling me how beautiful the flowers were. They were fabulous to work with and had great ideas when we were undecided on so many things. Let me tell you people, flowers MAKE the wedding. Don't skimp. It made all the difference in the world. I am a fan of their facebook page so that I get updates on what new creations they have come up with or just a beautiful arrangement to grace my news feed. :) I have no idea what this previous reviewer is talking about. I have NEVER experienced rudeness or lack of concern from Cattails staff. They are so helpful and efficient that when I need to send flowers to other states or areas, they give each order personal attention whether it be for local or out of town orders. I am very fussy about orders that go to other cities or states and I don't want them looking like a typical ftd arrangement so they make sure that special requests I have are followed through. read more

I got married last month at the Blackhawk Country Club and Cattails was on their preferred vendor list, and I'm so glad they were! Joan was a pleasure to work with and my flowers were GORGEOUS!!! I met with 5 different florists before deciding on Cattails because they offered the most "bang for your buck". I would highly recommend Cattails florist for any occasion!!! read more

I received flowers this place a couple weeks ago from a great friend of mine. The flowers lasted a full week and they were beautiful. I would recommend this florist to anyone looking for arrangements. read more

I called at 1pm today, Saturday...2 hours before they were supposed to close. Kathy answered the phone and when I asked if they could deliver flowers to my daughter today in recognition of her first high school dance. She indicated that they were really busy and didn't think they would be able to get the order out today. She paused for a bit and I could tell she wanted to tell me no but just couldn't bring herself to do it. Long story short, she took my number called me back took the order and my daughter received her flowers 10 minutes ago. Thanks Kathy you made my little girls day! read more

I want to thank the owner ( I believe it is Joan) for the wonderful customer service she provided. She was more than willing to replace a dozen red roses when they started to wilt in a few days. She was very nice, apologetic and did everything to make me feel comfortable about the situation. She did not even want to see the receipt. I only wish more businesses would handle their customers in the manner she did. I certainly recommend this florist and now more than ever will shop there for my special occasion flowers. Thank you Joan! read more

I worked with Joan at Cattails for my recent wedding, and she was wonderful! The process of planning our wedding flowers was great - she was easy to work with, up front about her pricing, and able to work with our little knowledge of flowers to create a plan for us. We interviewed a few other florists before we found her, and she was by far the most communicative, professional, and talented. She helped us stick to our budget, and even handled a major change to our order (adding 5 bouquets) only 10 days before the wedding with no problem! We basically told her what flowers we needed and what colors we liked, and she did all the rest. The results were wonderful! I loved my bouquet so much I wanted to hold it all night long. My bridesmaids bouquets were simple yet beautiful, and they lasted all night. I got many compliments from my guests on the beautiful ceremony arrangements, and everyone thought my bouquet was lovely. Joan was a delight to work with, and I happily give her my highest recommendation! read more

AWESOME!!! A talented and creative bunch of designers at Cattails! We had a big party last weekend and Cattails WOWed us with the flowers. They were very helpful in the planning and gave us many great suggestions and went above and beyond to really get the essence and feeling of what we were looking for. My friend and I were extremely happy with all the flowers, and one week later, are still enjoying many of them! Our color theme for the flowers were Plum and AppleGreen. Wow, did the colors ever pop! And they came within the pre-set budget we had planned on! I recommend them over and over to all my friends and now you! You can not go wrong! read more

Cattails is the BEST place for flowers in the bay area. My family has used them for over 10 years and has never been disappointed. The staff is always welcoming, inviting, and able to assist with all questions and concerns. They get to know their clients and deliver exactly what you want. Joan and her team are so extremely talented. They provide unique and stunning arrangements every time. The flowers are always fresh and of highest quality--you will never be disappointed! I have also purchased several beautiful orchids from cattails that have lasted years and beautiful garden baskets that always serve at a perfect gift. I highly recommend them!!! read more

Cattails Florist - Beautiful wedding bouquet thanks to Joan! - Florists Near Me - Danville, California

We just got a call from cattails notifying us that they had left a surprise delivery at our house. Of course, we're traveling and won't be back for 5 days. I called and the person on the phone immediately offered to pick it up and deliver a fresh one when we returned. Great customer service! Update- the fresh delivery arrived as promised and was beautiful--- read more

The ladies (and their adorable giant cat) of this lovely business recently created an absolutely exquisite nosegay bouquet for me for a vow renewal. I decided at almost the last minute (the day before) to carry flowers and despite this, I was thrilled with the colors and different kinds and shapes of flowers that they selected. I have occasionally utilized their business before, but this was truly over the top!!! I was so happy and received many, many compliments on my bouquet which is now in a vase so I can continue to enjoy it all this week. A plus for all of them, plus they were so pleasant and interested in the affair I was attending. Pamela read more

As a lot of people do now, I "googled" flower shops in San Ramon. I read a few reviews of other florists and wasn't quite sure. I wanted these flowers to be extra special. Cattails had a great website where I was able to view different arrangements and they are also a member of the local chamber which is a plus in my book! I nor my friend who I sent the flowers to were disappointed in the service and quality of the flowers.... I will be calling Cattails whenever I need flowers done in the area they serve. RAH read more

Not very flexible in doing a special order when she could not guarantee delivery on time.

I love this place. Joan is such a gifted designer. She has come up with the most beautifully creative pieces for special events I have held at my home. I have been purchasing arrangements for various occasions over the years and Joan always exceeds my expectations whether arrangements are traditional, whimsical, or exotic. Joan is in a category all her own in creativity, professionalism, and a real keen interest in capturing you or your event through her arrangements. She is the best and I do not even bother going anywhere else. read more

I called the day before I needed the flowers, a sophisticated arrangements of orchids and red roses for a 40th anniversary gift. Joan took my order and made sure I was ok with her substituting phalenopsis orchids for cymbidiums (no problem). She was friendly and efficient on the phone and I was hopeful that the arrangement would be a showstopper. It was. "Best flower arrangement ever!," the recipient said. I will definitely order from Cattails again. I heard later that my nephew and his wife used Cattails for their wedding flowers and that they were completely happy with the experience. Don't hesitate to give them your business. read more

My daughter lives in Danville and I live near Laguna Beach in SoCal. After trying 3 different florists in the NoCal area, none of whom were helpful or even answered their phones professionally, I called Cattails Florist and had the pleasure of working with Joan, the owner. The antique rose arrangement Joan made for my daughter's birthday was beyond my expectation. In my imagination it was exactly what I hoped for but was unable to describe -- Joan somehow read my mind. It is evident that customer service is of paramount importance to this owner. I am not technically savy enough to post the photo that my daughter sent of the arrangement but it is a work of art. Thank you Joan very much for your efforts. TA read more

I have been acquainted with this florist for 13 years or more. Joan De Graff is the owner, and she is very receptive to all my needs. I prefer the "high style" of a decorative look with less flowers but more flair, and she pulls it off every time. She's "the" slated florist to do my upcoming wedding and also did the wedding of the Kliewersat Silver Creek Country Club which was spectacular. She asks lots of questions, gets to know her clients, and our special needs and then fulfills. Joan has also done the flowers for Blackhawk Corporation, the Country Club and many of the insiders as she was one of the original florists when Blackhawk was in pencil and a mere vision long before there were any businesses along the Camino Tassajara strip....way before anything. I highly recommend Cattails Floral Gallery for all your floral needs and more...her creativity and vision is endless. Way to go Joan! Keep up the good work! read more

Always a challenge to find a florist that can communicate the thoughtfulness and fondness one wishes to express to that unique recipient, with flowers. Cattails Florist far exceeded my expectations in October with a lovely, stylish fall arrangement purchased for a dear friend's birthday...a friend with excellent taste, I might add. She was very impressed by the freshness and the unconventional choice of blooms, as was I. My vague, inept description of what I would like to have arranged was translated by Cattails staff into the perfect, floral gesture. I can't imagine using any other florist...many thanks for your creativity and professionalism. read more