Do not use Fetch Petcare! Beware. Not sure if they have a person who coordinates locally or owns…read morelocally, or management had switched owners, but either way, the service is horrible. I called 4 weeks ahead of a trip to ensure I had ample time and planning. Their follow through and poor communication from their management team was less than mediocre. The quoting process wasn't too bad. They quoted me, got me scheduled in their system, had me upload a card and confirmed my dates and times. Then they said, they would call me in a week or so to let me know who was available. We had a previous sitter (2018), whom they said they would call first, then reach out to others if the sitter wasn't available. 3 weeks goes by without a call. Mind you, my trip is right around the corner, so I call in. They answered promptly and told me there was a mix up and they'd let me know the next day. No call the next day. Then I call a day later with a sense of urgency. The person I spoke to wasn't sure of what was going on and then escalated me to management. Management, then proceeds to give me some B.S. story about how no one is available and that they were going to call me today to let me know. (this left me with minimal time to find an alternative solution) The whole purpose of calling them 4 weeks prior to my trip was to ensure I had a plan in place. When they flaked on me, they had no real good reason why and offered up no solutions, except for "sorry" (that was from "management" after it was escalated) In summary, save yourself the headache and do not call or use Fetch Petcare if you live in Reno. There are better services out there that care for your pets. With their poor customer service and excuses, I would be concerned about the care that my pets would have been receiving anyway. Glad they showed their true colors. To be fair, they used to be a good service back in 2018, but somewhere their quality slid to an all time low. Possibly because they changed management or ownership.

I just started using Fetch and so far love the service. I really love Kelly our doggie walker…read more Fetch matched us perfectly. Kelly is so kind, knowledgeable AND patient with our snarky little Rudy! Signing up was easy and within a week or so we got started. Kelly is super prompt and even sends me a appt reminders and pictures of my little guy on walks! Give Fetch a try you won't be disappointed! June H

We like Urban Hound - they are good with our pups and the girls enjoy staying when we're not home...read more

Love everyone there and they are so loving to my dog and all the others I see interacts with!!…read moreHighly recommend

If you're looking for someone that truly cares about your four legged family member, then you have…read morefound the perfect sitter/care giver! Evangeline is the most reliable, dependable and honest person you will ever meet! It's hard to admit this but your dog/cat might even consider her as their human too...

The training and boarding at Dog Gone Amazing is outstanding. The staff is very responsive, timely,…read moreand truly cares for you dog. I had the pleasure of working with Betz in their Turn Key program and I was impressed! Evie is a sweet little pup, but also very stubborn and she took to the training immediately, and with practice at home on a regular basis, we made great progress! The counter surfing has ended, and she is getting much better with her manners as well as off leash recall. I also recently boarded Evie, and let me tell you- that was incredible. She went out 2x for hour long hikes, and I added on some boosters to reinforce her Turn Key training, she had a blast, and was exhausted when I picked her up. The staff is wonderful about checking in and sending photos both when training and boarding. I would and have recommended Dog Gone Amazing for training and boarding needs.

I had to wait over two years to write this, to calm down! I brought my Great Dane puppy,( He…read morealready knew his basics), with the SOLE intention of teaching him how to go up a ramp. He was going to be a very large boy! Instead of any type of positive training, they simply shocked the hell out of him-Contantly. I never came back,but this incident reinforced a great fear of ramps, which caused so much trouble throughout his life, since he grew to be 185 pounds! STAY CLEAR of these people ,IF YOU LOVE YOUR DOG.!!!!

Madelyn is the most amazing care giver!! I have left my dog Ella with her while I was away on…read moreextended vacations numerous times. She always keep me updated with photos and videos,hich I loved because I could see just how much fun my girl was having. She living on a property with a lot of land for the dogs to run and play. It makes me rest easy knowing my girl is in such great, loving, caring hands. Thank you HAPPY TAILS

Happy tails indeed! My dog loves coming to see them, and I trust the owner implicitly as she will…read moretake care of your animal as her own. I never have any doubts as to how well my dog is taken care of when he is here due to the obvious reasons that he never wants to leave! I simply cannot recommend this business highly enough. Stop looking because you found the best of the best for care of your special animal!

Sidney is amazing! She's reliable, consistent and kept us updated on our cat while we were away. We…read moreare very happy to have such a great pet sitter in the area!

Sidney is delightful, dependable and very kind. My 4! cats…read morewere well cared for and her rates are reasonable, I had complete peace of mind while we were away always.

I have an older pit and couldn't find anyone willing to groomers but In and Out pet!…read moreVery reasonable prices and did a great job! Already booked another

Great communication, professional and our dog Casper always seems so happy, beautiful shiny coat…read more Highly recommend

I have used Poop 911 for several years now and love them. They are always very dependable and…read morecommunicate when they are on their way over or can't come due to snow. We absolutely love them and it's so worth it! Sign up!

I gifted a year of service to my sister who had three dogs at the time. They did a thorough job and…read morewere always friendly. Their price was quite reasonable. I would definitely recommend them to other dog owners.