If you value your clothes...DO NOT TAKE THEM HERE. I brought in brand new/never worn khaki pants…read more When I picked them up there was an ink mark and a chemical fade (where they tried to remove THEIR ink) on them. The lady tried to "blend" unsuccessfully. I read a review here that said they offered to replace their damaged clothes...not the case for me. I got unwearable khakis back and TERRIBLE service.

I like Stu's Dry Cleaners, although I don't think I have ever met the man himself…read more They do a good job and there prices are reasonable. I like that they do there cleaning on site, unlike the other cleaners in the area that send it out. Stu's has also been flexible when I needed something cleaned and pressed in a pinch, getting my shirt back to me in time for a job interview I had the next day. Justin Kresty

Generous 4 stars as the friendly staff tips them up. Reasonably priced cleaners who have reliable…read morestaff that are always nice. They also have same day service which has come in handy on more than one occasion. Add their proximity to Strongsville Deli, Emilio's Pizza and Trepke Vision and you have a very workable strip.

I just returned from picking up my dry cleaning from this place. Upon giving my name to the…read moreattendant, she told me she couldn't find me in the system. I unfortunately had my wallet stolen over the weekend where my receipt was stored. I told her that I didn't have my receipt and at this point she turned around loudly stated to someone in the back, "this is why you keep you F*#@ing receipt." I couldn't believe my ears. I would rate this, terrible customer service. Oh, and when she found my suit (which took less than a minute) she realized that she spelled my name wrong when I dropped it off. So had she done her job correctly, she wouldn't have this issue in the first place. Appalled. I will never go back.

Just landed in Cleveland from California and found out my suit wasn't ready for the wedding…read more Needless to say, I was panicking. I went online and found Alterations Express right on Royalton Road in Strongsville, and I am beyond impressed. Susanna, the manager, was absolutely outstanding. I walked in, explained the situation, and within 15 minutes my pants were fixed and ready to go for the wedding. Not only was Susanna amazing, but her entire staff was professional, pleasant, and incredibly helpful. So no matter where you're from or where you live, if you're ever in the Cleveland area and need alterations, this is the place to go. Ask for Susanna -- she'll take great care of you. Highly recommend!

I brought a brand-new, never worn dress with tickets still on to Alterations Express to have bra…read morepads sewn in. Unfortunately, the alteration stretched the fabric and caused the top and sides of the dress to gap when they hadn't before. I returned to have the pads removed less than 24 hours later because I was I was unhappy with the result. I tried the dress on and they agreed that the dress no longer looked right. They removed the pads. I requested a refund since the alteration did not turn out as expected and they took back the pads back. They told me they could not without the manager. I was then told the manager would call me. I waited 4 days and was never called. I called the store and they told me they would not issue a refund and I would have to come back again, even know the other employees already saw the dress and the outcome. I also had the customer receipt as well. I understand that alterations can sometimes have unexpected results, but I was disappointed by the both the outcome of the dress and the lack of follow-up. As well as the tone of the manager I expected better service.

I had a dilemma!! I needed a shirt for a date on Saturday and it's Friday . Esteem Cleaners came…read moreto the rescue and are my Heroes!! They do provide next day service!! It was actually ready today the same day I brought it in! That doesn't happen!! A++++ to the Staff over there!! They need to be applauded for GREAT SERVICE & GREAT WORK!! U DA !!

Great job on all clothing, Professional staff, always…read moredone on time never encountered any problems.

I wish I had more items to send because they do a great job, would, and have recommended London…read morecleaners to family and friends.

They are a 100% pick up and delivery service without a store front and while there are some store…read morefront businesses in pepper pike, I have yet to come across someone else who is better. I have had enough miserable experiences with cleaners across Cleveland from when I stayed downtown till I moved out here. The pick up and delivery service works like a charm. They have yet to mess up a single order to date. Not a lot else to say about a dry cleaning service, about as good as it gets.