Clients are blocked from trying on the wigs or returning a…read morewig. They have a lot of hair

This was a wonderful store. Great customer service. Great products. I have gone to beauty supply…read morestores in my neighborhood and felt that I was being treated poorly but not in this place. I really like these people, They were respectful. The store was well stocked and they had lots of great well made products and they were reasonably priced. My new go to location.

Very nice owner, good quality hair and very affordable prices. I called today and they also have…read moreboho hair in "natural" colors. Trifecta!

I had a great experience with Porsha at Five. She was incredibly kind, professional, and took the…read moretime to answer all of my questions thoroughly. As I transition from relaxer to natural, I reached out for guidance on color, and she went above and beyond by doing a test for me at no charge, which I really appreciated, especially since other places I contacted quoted a fee. Her customer service was exceptional from start to finish, and you can tell she genuinely cares about her clients. I even tried to tip her for her time, and she graciously declined. It's clear why she and her salon have so many positive reviews. Highly recommend if you're looking for someone knowledgeable, honest, and truly focused on great service!

I've been a loyal client for years, but after sharing a truthful and respectful review about my…read moremother's experience, I was denied future service which is incredibly unprofessional and petty. My review simply pointed out that she was charged for small braids and a blow dry WITHOUT being informed those would cost extra. Also if it was informed then they need to add it to the service list which they have not. Her hair was already relaxed and straightened, and there was zero communication about additional charges until checkout. This kind of pricing surprise is misleading and unacceptable. What's worse is that instead of taking accountability and improving their customer communication, they chose to silence me. That speaks volumes about how they handle constructive criticism. A professional business should prioritize transparency and integrity and take accountability, not shy away and hid from all there problems If you're running a business, it's your responsibility to be upfront about costs-not quietly add charges on the side and wait till it's time to pay to speak up! BE TRANSPARENT WITH YOUR CUSTOMERS!! Read all the other reviews about this place before you come here!

We found this Wig shop on Yelp since it had fabulous reviews and the reviews were certainly…read moreaccurate. I called ahead of our visit for an appointment and when we walked in, Mary checked us in and helped my mom find a wig. They have all shapes and sizes and colors. If a particular wig wasn't in the particular color you want, they can order it for you. Prices were reasonable and Mary did a great job fitting my mom with the perfect wig she was looking for. I'd highly recommend this wig shop as they were fantastic with my mom and very helpful in finding what she needed.

I did not like my experience at all. I was greeted nicely by Katie and Candace but the wigs that…read moreNikki put on me did not fit my face and she didn't show me any wigs that were in my hair color - black. She said we would have to custom order it to make it into my hair color. I would have to spend about $750 on a wig before being able to see one in my color. I also knew they carried black wigs because the lady next to me were being shown them. For the lady next to me, her hairdresser was asking questions to her, making her feel comfortable and making sure everything she tried on was ok, while mine did the opposite. I was there for less than 10 minutes and they told me to pay $25 for the consultation fee that they never even specified to me. This is the first time I've been to a wig shop. I was so nervous and my nerves have gotten even worse while I was there. They even told me that they do not take any measurements either. They were all way out of my price range. I am practically in tears right now. I will not stop into this wig shop ever again. Once I step into stores I wonder if I will be treated like all the other customers because of how short and young looking I look. I'm in my 40s. Now I know I will not be treated the same. I'm never coming here again. I did notice a trend when I walked in there. The older ladies who were shopping around and having wigs put on them were treated much more nicely than someone like me.

Great experience and prices every time we're there for a service or to purchase jewelry.read more

Mostly good. But an employee, not the manager, told me they don't carry petite wigs. So I bought…read moreone that was too large for me. The manager has taken it in in 3 places. No one knows it except me, but it doesn't feel like I think it should. Half my fault. I shouldn't have bought it.

Absolutely amazing experience! From the moment I walked in, I felt so welcomed and taken care of…read more The staff is super professional and truly knows what they're doing. The quality of the wigs is top-notch -- they look so natural and feel incredibly comfortable. They took their time to help me find the perfect style and made sure I felt confident and beautiful before I left. I've gotten so many compliments already! If you're looking for a place that combines expertise, great customer service, and beautiful wigs, this is it. Highly recommend! If you'd like it to sound more personal, fun, or in a different tone (like more casual or more detailed), just tell me!

Amazing hair. Will shop again. Haven't had to curly my hair in over a week. Also owner was very…read morenice.

Joy the manager was extremely helpful and kind in assisting me with a problem that really wasn't…read moreeven her responsibility. What a great company with loyalty to new customers and amazing deals on reliable products. A big fan!

Everyone was really nice. The bathroom was scary dark open and dirty. I'll just know next time not…read moreto use their rest room. They had what I needed good stock.

Today I came in and asked to see the clip ins which were behind the counter. The gentleman behind…read morethe counter refused to let me see the hair. He just kept repeating its 18-20 inches, I was like great let me see the quality and he just repeated 18-20 inches holding the package. I nicely left and went down the steeet to Venus Beauty Supply and they had a MUCH better selection and were very helpful unlike this man. Im pretty sure he is co owner as I've seen him did years, if you're reading this... please do better with your customer service and be grateful I have you a 2 star rating as you really don't deserve that.

There's so much variety here, all the same things as sally plus even more. Cashier was super…read morefriendly and very helpful. My new go to place for beauty supplies.