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    Caveman Floating

    2.3 (3 reviews)
    Open • 9:00 am - 4:00 pm

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    2 months ago

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    Ozark Outdoors Resort

    Ozark Outdoors Resort

    2.6(72 reviews)
    14.5 mi

    Fantastic place to bring teens. Very clean bath houses and great selection of store items. Only…read morethumbs down is the excessive amount of sand in the campsites. The float was so awesome.

    We stayed at this resort this past weekend after making reservations for two nights in one of their…read moreDeluxe Kozy Kabins and also renting a primitive campsite so we could spend time at the beach. First, I want to say that the Kozy Kabin was very nice, clean, and exactly what we expected. We were very happy with our cabin. Unfortunately, our experience was completely overshadowed by the behavior of one employee. We decided to go to a nearby cove where the float trips end because the river current near the beach was moving too fast for the kids to safely use their floats. My son drove us there so he could drop me off close to the water since I have bad knees and walking through the sand is very painful. As we stopped so we could get out, a resort employee pulled up and immediately began screaming and using profanity, telling my son to "get the hell out of the way" and that we weren't allowed there. My son apologized immediately and started moving the truck, but the employee continued yelling and cursing, even directing it toward my 15-year-old granddaughter, who became so frightened that she started crying. My husband told the employee there was no need to be so disrespectful. Instead of calming the situation, the employee got out of his truck, got in my husband's face, chest-bumped him, and threatened to "kick his f*ing a." My husband had a stroke recently, has very limited use of his left side, and slurred speech. It was heartbreaking to watch someone treat him--and a teenage girl--with such hostility. I stepped between them to de-escalate the situation while another employee tried to pull the man away. Thankfully, we were able to leave without anyone getting hurt. My daughter arrived moments later after hearing the yelling from the parking lot and told us the same employee had nearly hit their vehicle after cutting them off. After everything settled down, I asked one of the employees who was trying to calm the situation for the other employee's name because I intended to report what had happened. He politely declined to give me that employee's name and would only tell me his own. I truly appreciate that he was trying to de-escalate the situation and acted professionally throughout the incident. Unfortunately, I cannot remember his name, but he was the only employee who made any effort to resolve the conflict instead of making it worse. I understand employees have difficult jobs and may need to direct traffic or keep restricted areas clear. If we were somewhere we shouldn't have been, a calm explanation would have been all that was needed. There was absolutely no excuse for the profanity, intimidation, threats, or aggressive behavior we experienced. We understand that mistakes happen and that employees have stressful jobs. What we cannot understand is why a family--including a frightened 15-year-old girl and a grandpa--was met with profanity, intimidation, and threats instead of simple, respectful communication. We truly wanted to enjoy our weekend and overlook the flooding because that was beyond anyone's control. Unfortunately, one employee's behavior completely overshadowed what could have been a wonderful stay. I sincerely hope management investigates this incident and provides additional training so no other family has to experience what we did.

    Photos
    Ozark Outdoors Resort - Grande Suite - Fully Stocked Kitchen for large groups

    Grande Suite - Fully Stocked Kitchen for large groups

    Ozark Outdoors Resort - Group Camping

    Group Camping

    Ozark Outdoors Resort - Grande Suite - Full Kitchen

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    Grande Suite - Full Kitchen

    Caveman Floating - rafting - Updated September 2026

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