Female employee on the sales floor was very friendly, courteous, and efficient in helping me to…read morefind wireless undergarments and start a fitting room. Male employee at the register made me feel welcome and was also very helpful. Lots of selections from undergarments, clothing and accessories. I also took advantage of ongoing sales for National Outlet Shopping Day. I was able to save double digits for purchasing three or more items. This shopping experience helped me to save time and money. I'm very happy with my purchase.

Prices are too high and why no j jewelry. I know people are donating it where is it going I thought…read moreyou guys are supposed to keep all donations local and I don't think it's happening I think you're sending the good stuff elsewhere and we're getting stuck with what?

I ordered an inexpensive item online and the website gave me the option to have the item shipped to…read morethe store and not pay shipping. Since I live extremely close to this location and I figured hey, why not? I got an email on Friday the item was at the store and I picked it up on Saturday. I will do this again! Very convenient.

I did a return at this H&M recently. I had purchased a dress online and, in person, it was not…read moresomething I wanted to wear. The store is immaculate and all of the merchandise and displays looked great. The lady at the register who processed my return was friendly and personable. I'd definitely return to shop!

7/15/25 at roughly 6:50pm. I walked around the women's side of the store. I picked up a few pieces…read more There was 1 store clerk at the desk and he never said hello, can I help you?, or goodbye. I probably wouldn't return.

Stopped in to the Lucky Brand location in Chesterfield, MO. Store was clean, well-stocked, and…read moremerchandised very well. Tyler, (the store manager) was helpful and attentive without being hovering. We made our selections. Checked out quickly with friendly conversation and were on our way.

I've recently been to this H&M twice. On the first trip I returned an online order. On the second…read moretrip I shopped and found a cute dress in the clearance section for $12.99. Lately I'm liking H&M. I'll be back!

These outlets are pretty nice. There's a good combination of high-end, mid-level and budget…read morefriendly stores. There's something here for everyone. Also, it's very spacious and a great way to get your steps in! I make it a goal to visit these shops every year on my birthday which happens to fall in December. Word to the wise: if you want to avoid crowds, it's best to go early and maybe even on a weekday. Most of the stores have really great prices and also some unique finds. However sometimes when the stores get super crowded and the checkout line is wrapped literally around the store, it becomes challenging to see the full scope of everything that is on display. Recently I went on a Saturday afternoon and walked out of two really popular stores simply because they were way too crowded and the long lines were a deterrent. Says a lot about the stores though. People saw some really great deals and were willing to go the distance for them. If you enjoy shopping and the great outdoors, this is the place for you. I am only giving 4 stars because there were a few outlet stores that I would've liked to had seen moved to this location after the Taubman Outlets closed, which wasn't too far away. Having those extra stores there would've really set this place off for me, as being one of the best local hot spots!

While I used to come here often when my kids were younger because they had so many stores, I don't…read morecome as much. They still have a great selection of stores and I shop at about 3 frequently. They have a small food court and some pop up stands like snow cones, popcorn with lemonade and my favorite funnel cake. I never have a bad experience and they seem to have what I need at all stores.

I have been a loyal customer for a few years. I will say the past four times I've brought items in…read morewhen I checked my total it was only seven dollars after bringing over 40 pieces of items in. Keep in mind that they do donate them after so many days. I can't remember exactly. It is donated they keep 100% of the profit and it's just donated to their store. Today I mixed up my appointment time. I couldn't get it to pull back up and I came an hour early they would not accommodate me so I had to drive around for an hour which just frustrating because of how gas is pricey then when I did come back for my appointment. I was only in there for three minutes. I brought in over 40 items of clothing and two boxes and they only took about five items. It was very frustrating to say the least. I wish I would have just accommodated me if I knew it was only gonna take them three minutes to go through my clothing when I originally came in. It's also important to note the items I brought in were brand new, never worn items. This is not, including the home decor that I brought in. They do not take home decor it's only clothing. I keep trying to give this place a chance because I love it here due to the customer service However, they are not doing well with sales, and this experience was very unpleasant. It's hard to continue to want to do business with a consignment store when you're only getting seven dollars for 40 items and then when you make an appointment they only take five items in out of over 20 you bring in.

My very favorite place to shop! Clean, organized & fabulous. Beautiful selection of gently used…read moredesigner clothes at affordable prices; clothes, shoes, purses, jewelry & accessories. The owners are super friendly and helpful. Carve out a n hour or two to browse this shop; you won't leave empty handed - thank me later :)

I was once very impressed with this Macy's. I was a frequent visitor years ago. Back then the store…read morewas grand, well organized, and had exceptional service. The entire shopping center and this store recently sharply declined. I was very disappointed in my last experience. SHOPPING CENTER: The shopping center contains Macy's and Target. The plaza was formerly more lively. The store has multiple entrances, and two parking lots. Surface lot parking is limited. Parking garage space is plenty. However, this parking lot is very dark day and night. It doesn't quite feel welcoming or safe. STORE/INVENTORY: The store is your typical Macy's experience with a little less dazzle. There are no seasonal decorations. The inventory is mostly in disarray. It is also very dated. I was surprised to see the styles of dresses especially. The good news is that there is a big clothing sales section. Overall, it's hard to understand the pricing of items due to signage and labeling. The inventory online doesn't reflect the in-store situation. I was looking for various pairs of shoes that were available online but not in store. Not just a single pair, multiple. SERVICE: Honestly the service is terrible in multiple ways. Beauty department has very persistent sales tactics. Even if you politely decline the perfume offers, the sales people persist. Personally, most perfume gives me headaches so I didn't appreciate the persistence and lack of understanding when this was shared. Some areas of the store completely lack service. For instance, the shoe department is completely unstaffed. You are on your own. It just seems like one area where the assistance could be valuable. Checkout is the most unfortunate customer service encounter. I approached checkout with two pairs of shoes worth over $200. I was trying to find a second shoe for the display shoe in my size. Since there was no one in the shoe area, any other departments, it was the only place to ask. There was a lot of confusion before it was sorted out that the shoe area is not staffed. I was then handed the shoe and told to go resolve it on my own and find the other shoe. There were no attempts to even pretend to look. The statement was - "we don't carry these shoes in store, we don't know about them." The sales associate kept handing me the shoe and sending me away. It was very confusing, I genuinely didn't know what I was supposed to do. Return the shoes or look again? Long story short, I went to Dillard's and had an exceptional experience. I didn't buy anything at Macy's based on this experience. I wouldn't recommend this store for positive customer experience. It was once quite pleasant but not any longer. The service is severely lacking unfortunately and needs significant improvement. There is just no customer-centric experience.

Smells like decay and mold from all of the water damage. They are announcing an hour before they…read moreclose that they are closing soon. They announce every 10 minutes. They can't wait to get you to leave.

Took in items, should have listened to reviews and word of mouth. They bought 9 items. did you…read morehear me 9 items, FOR $4.70. ARE YOU KIDDING ME. NEVER AGAIN.

Absolutely recommend this store. The selection was great and the prices were fantastic. Excellent…read moreservice & the staff was beyond helpful & friendly. Dressing rooms were roomy & clean. Great selection from purses, shoes, Jeans, Blouses, Etc! Definitely will be back to this little Gem.

The store was well organized however I am very disappointed about my encounter with the associate…read more(her name was Karen). She was aggressive and persistent about opening a credit card and joining the rewards program but I do not shop there enough to join. When I tried to use my moms account, she would not let me and was very rude about it. When I told her I am not from here and don't come out here enough to sign up she was like "well you should be coming out here and shopping here". After I paid she said "see you could've saved $10" It was just very aggressive after I continued to tell her I do not want to sign up and was very rude overall. In the future I will be going to the lake St. Louis or mid rivers location.

I'll be honest, I do primarily shop online due to some sizes I prefer not being carried in store…read more That being said I was very pleasantly surprised with my experience yesterday from the person at the fitting room being so helpful, the store was pretty organized and clean, and the cashier went above and beyond to make my shopping experience good. I didn't grab their name but cashier #2541627, big kudos! Only negative I could say is I wish they didn't still have to ask if you want the credit card. I had one years ago because I felt bad saying no when I was young. I'm at a store for clothes not to dip my credit score with a new account.