My experience with Pinol guitars & Ukuleles was surprisingly way beyond I expected. Ivan the voice…read morefor the company spent a long time explaining to me about the instruments, making recommendations, and guiding me through the process. There was great communication all along the way, a few custom touches, and the Uke arrived right on time, well packed, no hassles at all. I'm new to Uke's so I can give an experienced player's point of view, but as a long term guitarist and guitar collector, this piece did not disappoint. The finish is great, the details are great and so far seems to play very well. I am looking forward to spending time with this instrument and I think a fantastic value for the money. Thumbs up Ivan, thanks for your help.

I ordered a limited edition tenor ukulele from Pinol Guitars & Ukuleles 2 weeks ago, and it arrived…read more2 days ago. The owner, Ivan, is very proactive and called me twice and emails every few days to ensure I know the status. The unboxing was a good experience, it's very beautiful cocobolo rosewood (Nicaragua) with a cedar soundboard (Canada). Unfortunately, there were several places along the fretboard edge where the gloss lacquer was chipped off. I was given several options by Pinol, including a refund, an exchange, or repair. I ultimately chose not to send it back, and to sand it myself with instructions and financial help from Pinol for labor and materials. Don't let this deter you, the other 99% of the uke is beautiful, excellent fit and finish. Ok, it looks great, but how does it sound? I've been playing it quite a bit the past two days, and I absolutely love the sound. I put new strings on - Italia Aquila Red brand with low wound G - and they really seemed to have made the sound pop. I was thinking, how could it be singing so well? I covered the little sound hole on the side to see if that was projecting something I wasn't used to hearing, but it sounded the same either way. I pulled some of my other tenors out and did a sound comparison: Kanilea, Koaloha, and Martin 2K (all of them solid koa). In my opinion, the Pinol held its own and even sounded richer than some others. I inspected the inside bracing and construction and notice they use some hefty materials, which I can only assume helps with the projection and richness. Also, I'm thinking the combination of cocobolo rosewood and the softer cedar soundboard compliment each other very well. Quality instrument and caring seller. I recommend them and will consider more Pinol instruments in the future.