0 stars. Andys completely rebuilt our Ac system and two months later, when we were out of state,…read moreour air conditioning failed and had to be completely redone again. According to two different mechanics we took it to, the work was not done correctly which is why it failed. We were excited about having a local mechanic but we will never go back here again and will discourage our friends from going here as well.

What a great find. In Business since 1984. Knows everything about the area and awesome Auto work…read more Totally fixed the issue 'some other shop' destroyed and was affordable and personable. Next time its Andys for sure!!

Wow. What a great new facility for my Cadillac Escalade to get its spa day! Walking into the new…read moreMassey Cadillac South felt more like checking into a luxury hotel than a service department. Matt Pelphrey (affectionately known as "Maester Aemon") greeted me with the wisdom and calm you'd expect from the Night's Watch, while Service Director Michael Chernow ("Gru") somehow manages to look like he's plotting to steal the moon but is actually orchestrating outstanding customer service. Together, they're an entertaining duo who make you feel right at home. The dealership is absolutely beautiful, sparkling clean, and every detail reflects pride in the new facility. My Escalade came back looking refreshed, pampered, and in perfect condition--like it had just spent the day at a five-star spa instead of a service appointment. Between the fantastic people, immaculate dealership, and top-notch care, this was one of the best service experiences I've had. If your Cadillac deserves a little royal treatment, this is definitely the place to bring it!

Mark, from the Roadside Assistance Team was absolutely incredible. He fixed the issues with my…read moreCadillac, and explained everything that he was doing. I don't have enough words to express my gratitude. Also a huge thankyou to Tammy Parker in their service dept for giving me Mark's information. You guys are amazing A++++++

This mechanic is honest and does a great job. I was a mechanic for twenty years and know a good…read moremechanic when I see one. He is very fast and had my car's A/C repaired and working in under one hour on my BMW, something the dealer couldn't even do. Highly recommended.

This place is amazing!!!! I had been looking for a mechanic to do an inspection and nobody wanted…read moreto do it. Its very easy however I had been going door to door and no mechanic wanted to spend the time on it. While I am away in Las Vegas I want to use Turo to rent my car out and a simple inspection checklist had to be filled out for it by a mechanic. I walked in and was welcomed by very friendly staff and helped on the spot!!! Just the best customer service!! Highly recommend this place!!

service was quick, convenient and very professional. I called for some assistance around 3pm on a…read moreSunday for a belt replacement and he came and had my car back and running in no time. definitely saved me from a tow trip!

Great service. I'm from out of town frank came out 10 am on…read morea Sunday morning and fixed my car in no time

I just got an answer from supposed to be Liza the owner, thank you for replying back to my review,…read morebut if you have the video, you most be looking at the wrong video. Can you post the video so everyone can see the video or tell everyone the truth who got hostile? It was not me, I asked him to answer my question and he just decided to kick me out? Because he knew that I got him trying to scam me. Please ask the client that was sitting in your lobby who got hostile. I spoke to him outside and he also did not like how your Brazilian friend acted who now is not the owner or not related to the owner. I kept asking him the same question and all he was telling me was to get out of his office. That I acted hostile, let's talk to the other employee sitting behind the counter that was in the office with his face pale because he could not say much. Lady I am a business owner and if I see one of my employees speaking to someone the way he spoke to me, he would be working somewhere else. You cannot do anything to your Brazilian friend because he has a stake in the business and I also saw another review saying the same thing that happened to me. This is something that is normally done in that shop. But now you're turning the table by saying that I got hostile . I also do remember very well what I wrote on the first post. But for whatever reason you guys did appeal or told Yelp to take it down. If you support this type of behavior in your supposed to be shop, the only thing I will wish you is the best of luck. If you need to speak to me please call my surgical center at 407-459-7542 in my medical center that I own, I would not tolerate anyone speaking the way he spoke to me. He was not doing me a favor neither he is NOT the only mechanic in Orlando. Again I ended up taking my sons car to Fields BMW dealership in Orange Blossom Trail and they treated me with a lot of respect they understood my concerns and they took the time to answer all the questions I had. My experience with Mike in the Service department was extremely positive and professional. I ended up saving time and a little bit of money. The only reason why I went to see you was because a friend recommended two shops around the Lake Nona are which is not to far from my house and I ended up there but after my interactions with your shop and telling the person who made the referral he decided not to make any more recommendations, because he does know who I am. I would not like anyone disrespecting me or any of my family members. There are many ways to speak to someone without disrespecting a person. If your staff is not train or your business partners, again I wish them the best of luck. You have my office number you can call me between 9 am and 6 pm Monday to Friday and ask for Eric, I am the only Eric in that surgical center. Again thank you for replying back and for trying to turn the tables, but is all good. Many more negatives reviews you will have for sure if you're not truthful to what's really happening and not addressing the issues the right way. I will like to see what would you write to defend those reviews and not addressing the problem correctly and honestly, please read all your negative reviews from your business that has in Google and in Yelp and the name of Ramon you would see and not other or another name you will be able to read many times, this will tell anyone that you cannot do much. again best of luck and many blessing to you and your family.

I can't say enough good things about Ramon and Jamal at Royal Motors North…read more I brought my Mercedes in with a very difficult, intermittent electrical issue that multiple shops couldn't figure out. The car would randomly shut off, throw warnings, and then restart -- the kind of problem most shops avoid or give up on. Ramon and Jamal didn't. They took the time to actually diagnose the issue, listened to the full history of the car, and were patient and methodical instead of just throwing parts at it. Their electrical knowledge and problem-solving skills really showed here. Once the root cause was identified and addressed, the car has been running exactly as it should. What impressed me most was their honesty, communication, and professionalism throughout the process. They explained what they were doing, why they were doing it, and made sure the fix made sense. No pressure, no guessing, just solid work. If you own a Mercedes or any European car and want a shop that truly knows what they're doing -- especially with complex electrical problems -- Ramon and Jamal are the people you want working on your car. I'm extremely grateful for their help and wouldn't hesitate to bring my car back or recommend them to anyone. Thank you both -- outstanding work.

As a military retiree, I am familiar with do-it-yourself auto shops, and how they operate. This DIY…read moreshop is no different from those in the military, as it provides its customers with the tools necessary to perform every repair you can think of, and staff at one's disposal to answer any repair related question that may arise. For instance, I was replacing the brake pads on my corvette, and the owner provided me with a few pointers on how to do the job more efficient. Also, as I was making my repairs, the owner was working on additional repairs to my corvette, that was above my skill set (i.e., Flush the brake lines, and flush the radiator to meet manufacture standards). As mentioned above, this particular shop functions as a Do it yourself shop, as well as regular auto shop, whereby one can drop off one auto for regular repairs and maintenance. In a world of shady businesses, this one is truly a gem in the rough, as he's HONEST and TRUSTWORTHY. In conclusion, I usually do not trust many people with my Corvette ZHZ, as I have had many bad experiences with mechanics in the past, but I trust Mr. Verdejo to work on my corvette without hesitation, as he has earned my trust and respect.

This monkey is the worst auto repair shop I've been to i took it there to fix my muffler it had a…read morehole he change the pipe never connect the 2 pieces I took it back told him it makes too much noice and he said it must be another hole somewhere else he never checked 2 months later I make a u turn and the pipe came off from where it was sitting I take it to another mechanic and he puts a couple of clams and no more noise and I had to pay another 100 dollars to fix it what he did was not to canect the the muffler how can you give the car back like that besides all this he overcharge don't go there is like THE BLINE LEADING THE THE BLINE

I had a great experience with Ideal Service Center today. Their team is professional, reliable, and…read moretruly trustworthy. The time management was impeccable--they handled everything efficiently without compromising on quality. My family has been bringing our cars here for over 15 years, and they have consistently delivered excellent service. It's rare to find a place that combines expertise with such a strong commitment to customer care. Highly recommended!

Ronnie, Abdul, Junior are very very hospitable and helpful. They will take good care of your car…read more Lucky for Ideal Service Center having so professional services.

Always honest and reliable service. Truly appreciate this shop and the people that work there.read more

I called and made an appointment and the service was quick, honest and correct. These folks really…read moreknow cars.