We were very impressed with Mike's Appliance Repair! We called at the end of the day, and Mike…read morecame the next morning. With his thoughtful, methodical way of investigating our issue, he was able to resolve the problem right then and there. Mike is very personable and knowledgeable. Thank you!

I called Mike in a panic newer washing machine not working. He took his time to diagnose the…read moreproblem. Excellent service will always be my go to guy!

Hosed by Sears Repair Service twice this week on a clothes dryer repair--arrival time changed…read morethroughout the day only to be cancelled and told to reschedule by an AI Bot. Day 2 mid afternoon rolled around (no Sears update)--came across Cupo Appliance Repair's number on-line. Called to see if I could establish a back-up plan. Immediately was connected to a human being (Joe) who was not only knowledgeable in what likely was the issue with our dryer, but had the parts on hand (OMG, right?), was able to provide an estimate of costs, and said you will have a working dryer by the end of the day (insert the sound of angels singing). We then scheduled service for 4 p.m. Called Joe back to confirm Sears cancelled again and shortly Joe was on his way to our home. Dryer was fixed in no time flat, he even helped us with a cabinet door. Joe is courteous, professional, knowledgeable, had the dryer up and running quickly, offered service at a reasonable price, and I highly recommend contacting him when you are in need of an appliance repair. I did not see all the 5-star reviews until later and I can say I believe they were all well earned and well deserved. Thank you, Joe!

Called to have my washing machine looked at. Technician was on time for the scheduled appointment…read more He was able to diagnose the issue quickly. Unfortunately the cost for the repair parts and installation woild be very high. It would be better to get a new machine. Technician was honest and upfront. Had to be charged for the service call but appreciate the honesty.

Had a service call for our Maytag washer, James was our technician. He found the issue right away…read moreand gave us the news, a leaking washer drum. The age of the washer and the issue would be very costly and hard to find any of the parts required. James took the time to give us many options for a new replacement washer. He was extremely knowledgeable and took into consideration our concerns and needs for the new washer. It's so good to see a company that is dedicated to their customers. We would highly recommend James, Eric and Honest Appliance for all your appliance needs, service, quality and value are all part of this company. We feel you will not be disappointed in having them repair any appliance. Thanks you James...

Alex, I'm sorry I can ONLY GIVE YOU A 5-star rating! You deserve a 10!!! I was blessed enough to…read morehave him bump me up from 12 - 4 to 9:30 AM!!! WHAT A JOB HE DID. He ruled out the easy first & came across BOTH of our issues no time flat!!! Refrigerator had a clog draining tubing issue, & our washing machine was also a clogged pressure sensor. BOTH FILLED WITH "GUNK" If he didn't want to wait around for the washing cycle to finish, he would have been on his way MUCH QUICKER. BUT HE DIDN'T, TOTAL PROFESSIONAL & HE DID HIS JOB! Friendly, easy going and even easier to talk to and with. I was going to let him go and NOT stand over him watching him work, BUT he kept the conversation going and I never felt like I was bothering him while he made quick work of our repairs. Honest Appliance Services I believe treated me & billed me FAIRLY!!! I'm telling everybody in the neighborhood about you for sure.

Horrible experience. Said they would order part and never followed up and never got back to usread more

I never write reviews but the service is so bad I felt I had to. I have made 3 appointments to get…read morethe parts ordered installed in my refrigerator and each time Louie did not show or call to reschedule. I had to track him down and I have finally had enough. In fact when I first scheduled the appointment back on 3/16/2023 he was late and did not even bother to call and let me know he was going to be late. Absolutely not acceptable!

SHOUTOUT- Cordaryl Cousar answered our call and was immediately not just professional, but very,…read morevery friendly and concerned about our problem with our stove... Just briefly I must say to you that we ended up saving money because he was able to do a "Virtual diagnostic evaluation". He is the reason why we are giving this a... 5 Review !!!

Cordaryl responded quickly to my request for service. He was very professional, kind and polite…read more He was able to diagnose the problem quickly with my Maytag gas dryer and fixed it. I felt that the price was reasonable for the service provided.

I had a new dishwasher that needed to be installed. I sent a contact form which was answered…read moreimmediately and the service was the next business day. They remained in constant contact about their arrival time. It's nice to know there are knowledgeable installers and that the ones from the big box stores do not have to be used.

I called this place because of the reviews. Ilia messaged me right away. I explained what we needed…read moreand Ilia explained everything to me in a way that I understood. I was happy that he was available on the following Saturday. He scheduled at a convenience time for us. Ilia kept us in the loop with his ETA. He diagnosed the freezer and knew exactly what it was. The $80 dollars that we spent for him to come over was put towards the repair and parts. Two days later he came back with the parts and told me it would probably take around 4 hours, and surprisingly he was done in three. Ilia was neat and polite and I highly recommend him to anybody that needs their appliance repaired.

Called the Appliance Guy because the ice maker in the refrigerator was sometimes making ice…read moresometimes not. Also, when you went to get ice thru the door we had to open & slam it to get the ice to dispense. Michael showed up as schedule and spent time diagnosing the problem. He found several possible reasons for the issues. His recommendation was to start with the most inexpensive fix first to see if that corrected the issue. So, he replaced the door switches. It worked! No more slamming the door to get ice! Just so you know the other solution was to replace the entire door which would have cost $1200. He suggestion to start with the most inexpensive solution first saved me $1000! Michael was knowledgeable about the product and potential issues and honest in his recommendations. Will not hesitate to use his service again for any appliance issues!

From the owner: We are here to help repair todays complicated major appliances. With over 20,000 service calls ran…read morewe have the expertise and experience to help resolve any issues with your appliances. Book with us today and experience the Appliance Guy difference!

Called and made appointment. Spent a good deal of time with them on the phone (giving phone…read morenumbers, address, stating problem, credit card info, etc.) They called back later in the day and canceled stating that there was no technician available to do the work.

HORRIBLE service. Very unreliable. Didnt show up for 4 days after they said they would. When i…read morecalled back the owner yelled and told me to go elsewhere? I would recommend to never use this company. Day and Night heating oil matches prices and is far nicer. Tried getting oil from this place again a year later thought i would give them another chance because they are local and the owner argued that i am not a returning customer so he didnt want to deliver. Are you kidding me?

The service is very dependable and reliable. When I ran out of oil they were there the same day and…read morewithin a few hours of time. You can depend on them for the best service you need. Thank you.