Have bought several appliances here over the years and always found prices to be very reasonable…read morecompared to big box stores. Needed a service call today and they were super friendly and very reasonably priced. I highly recommend!

My Neighbor ( 91 years old ) purchased a Air Conditioner last year in March ( cost and…read moreinstallation over $ 650 ) a few weeks a go when it got real hot, she turned it on and NOTHING !!!, so she called Ralph's and they send a Tech about FOUR ( 4 ) days later, the Tech said it needs a new part and it wasn't their responsibility, they have to contact GE !!!! WHY , she paid Ralph's and not GE, but they where not willing to do anything !! Is that what you call Customer Service !!! you took the old Ladies Money, but now you don't care !!! it's going to be over 90 degrees tomorrow , do you care at all ???? no you don't, you got your Money !!! I will put this Review all over the Internet, every complain site I can find , SHAME ON YOU !!!!!

Called to have my washing machine looked at. Technician was on time for the scheduled appointment…read more He was able to diagnose the issue quickly. Unfortunately the cost for the repair parts and installation woild be very high. It would be better to get a new machine. Technician was honest and upfront. Had to be charged for the service call but appreciate the honesty.

Outstanding service. Showed up when he said he would, personable, professional and got the job…read moredone.

Called the Appliance Guy because the ice maker in the refrigerator was sometimes making ice…read moresometimes not. Also, when you went to get ice thru the door we had to open & slam it to get the ice to dispense. Michael showed up as schedule and spent time diagnosing the problem. He found several possible reasons for the issues. His recommendation was to start with the most inexpensive fix first to see if that corrected the issue. So, he replaced the door switches. It worked! No more slamming the door to get ice! Just so you know the other solution was to replace the entire door which would have cost $1200. He suggestion to start with the most inexpensive solution first saved me $1000! Michael was knowledgeable about the product and potential issues and honest in his recommendations. Will not hesitate to use his service again for any appliance issues!

From the owner: We are here to help repair todays complicated major appliances. With over 20,000 service calls ran…read morewe have the expertise and experience to help resolve any issues with your appliances. Book with us today and experience the Appliance Guy difference!

I had a new dishwasher that needed to be installed. I sent a contact form which was answered…read moreimmediately and the service was the next business day. They remained in constant contact about their arrival time. It's nice to know there are knowledgeable installers and that the ones from the big box stores do not have to be used.

I called this place because of the reviews. Ilia messaged me right away. I explained what we needed…read moreand Ilia explained everything to me in a way that I understood. I was happy that he was available on the following Saturday. He scheduled at a convenience time for us. Ilia kept us in the loop with his ETA. He diagnosed the freezer and knew exactly what it was. The $80 dollars that we spent for him to come over was put towards the repair and parts. Two days later he came back with the parts and told me it would probably take around 4 hours, and surprisingly he was done in three. Ilia was neat and polite and I highly recommend him to anybody that needs their appliance repaired.

SHOUTOUT- Cordaryl Cousar answered our call and was immediately not just professional, but very,…read morevery friendly and concerned about our problem with our stove... Just briefly I must say to you that we ended up saving money because he was able to do a "Virtual diagnostic evaluation". He is the reason why we are giving this a... 5 Review !!!

Cordaryl responded quickly to my request for service. He was very professional, kind and polite…read more He was able to diagnose the problem quickly with my Maytag gas dryer and fixed it. I felt that the price was reasonable for the service provided.

Dan, just left my house. He seemed to know the problem before he got here and then confirmed it…read more My condenser drain, in my freezer, has frozen water clogging it. Within an hour he had it cleaned up and inserted a device to stop the problem from happening again. Thank You Dan ! !

Very disappointed Can out because my fridge was warm …read more Did some tests, told me the computer was bad. He gave a quote to replace. But advised the fridge should be replaced . After he left I thought about his diagnosis. Thought it was wrong so I called LG they sent out a tech . He confirmed it was the compressor and replaced it under warranty . He spent more time trying to sell whirlpool than correctly diagnosing my issue