Yes, quick response , & friendly easy going customer service Shout out to Bruce and Austin for…read moretaking care of my project.

Windshield ding- my insurance primarily works with a company with questionable reviews. I contacted…read moreBruce at Glass Works because of their glowing reviews. Bruce took as much time as I needed to explain their process and the strong likely hood that a dine sized ding could be repaired. I stopped by the next day and was in and out within 30 minutes. Professional, HONEST, kind man. My insurance required I pay the difference between what they paid and the cost of the repair. Bruce would not accept my money. Great service, good experience. And not a big franchise. So pleased.

Awesome service! You won't be disappointed. The value unbeatable. Great Communicatorread more

Had all my windows replaced, great value, great service, great attitude. Don't use big name…read morecompanies they will just rip you off. These guys are super

We installed Milgard windows when our house was built thirty years earlier. The seals on several…read morewindows had broken and they developed an interior fog. At the time of installation the windows had a lifetime warranty. Milgard stood behind the warranty without complaint and repaired the windows in an efficient manner. I am very satisfied with the service their provided.

They are very good at what they do! Very conscientious about doing a great job for you! They do…read moretheir best to get their work done quickly and efficiently but will answer questions you have.

We replaced all the windows in our house (darn near 60!) along with 4 doors because it was time. We…read moreshopped the job around and Lake Washington came out on top not just with a fair price, but they had me convinced that they had the know how and logistics capability to pull the job off smoothly. Boy did they ever! Over the course of two weeks we got the pleasure of working with excellent crews (Denzel, Jordan, Ricky, Justin, Christiano, Andy, and a bunch more whose names I've forgotten) who made construction in my house as pleasant as possible. The install crews were extremely efficient, clean, and thorough - we were always able to live in the place at the end of the day, and every bit of install looks immaculate. These folks are truly some of the best that I've ever worked with to get something done in my place, and I wouldn't hesitate to use them again if the need arose. Their showroom has a great display of the products that they offer so you can get a decent idea of what you're buying. I found it really helpful in selecting our doors, and what we bought was very much what they had on display.

Met with Matt Villaflor to discuss replacing a large garden window. Matt was knowledgeable,…read moreprofessional, and did not push -- instead giving me time to consider alternative solutions before I made a decision to proceed. My prior experience with LWWD was excellent (they replaced all my other windows and a sliding door a few years ago), and while this project is just beginning, the first interaction has proven to be equally positive.

This is my second time using Glen to replace some windows in our home. Every time it is a dream. He…read moreis honest, collaborative, communicative and seriously one of the best contractors I have ever worked with.

I don't know how I came across Glen's number but how glad am I? I am recommending him to all my…read morefamily and friends. He is honest, prompt and gives you a great deal. He replaced three front door windows, took his time and did it right. My window had been broken for 7 years, dirtbag I know, because everyone out there was price gouging me. Rite Windows for all my future glass needs.

Justin came out to estimate the repair. His crew installed the new part the next week. Great…read moreservice and reasonable cost.

Scheduled an 11am appt for estimate. By 11:30 I called to ask why no show. Was told appt was…read morescheduled for 2-3pm. It was scheduled for 11am. Christa told me they would be there in1-1 1/2 hrs which meant 1pm the latest. By 3:30pm NO ONE showed. I called and was told the person doing the estimate lied to her. Not a reliable and trustworthy employee. Not a reliable business. I am not using this business and recommend that you reconsider your choice.

Responsive, good communication. We had 5 window glass panels replaced by them. Crew was careful in…read moretheir work. Competitive price. Would use them again.

Update: Since…read moreposting this review the company has continued to threaten me by emailing me directly. I understand the company disagrees with my review, but I was disappointed by the tone of their response and the implied pressure to remove it. Being told they would publicly respond and report the review to Yelp and Google if I didn't remove it felt unnecessarily aggressive and intimidating. Also in response to their comments below Thank you for confirming the exact root of the problem: you looked at a three-pane window, saw that only the middle section was currently foggy, and assumed I only wanted that single section replaced. As a professional window company, it was your responsibility to clearly state: "We see only the middle pane is failing, so this quote is strictly for one pane of glass, not the entire window unit you asked for." You didn't do that. You just wrote "1 glass replacement" on a quote for a "window replacement" request and expected a regular homeowner to know the technical difference. The fact remains: I asked for a window replacement. I provided a photo of the entire window. Other companies looked at the exact same information and managed to quote the entire three-pane unit for a price comparable to what you charged me for just the middle section. You can keep calling a customer's genuine financial frustration "deceptive" to protect your online rating, but your own responses show a complete lack of accountability. You made an assumption, failed to communicate it clearly upfront, and I had to pay the premium for it. Prospective clients can read this back-and-forth and decide for themselves if they want to risk dealing with a company that hides behind ambiguous quote terminology instead of practicing transparent communication. I am done repeating myself. ----------------------------------------------------------------------------------------------------- I recently had a foggy/failing window repaired that consisted of 3 separate sections. Unfortunately, due to some miscommunication during the quoting process, only the middle section was replaced. That was really frustrating because it made the overall cost much higher compared to other companies I had received quotes from. To their credit, they did offer to replace the remaining sections at a discount after I brought up the issue. However, even with the discount, the final price still ends up being significantly more expensive than competitors. Had everything been communicated more clearly upfront, I likely would have chosen a different company. The biggest issue for me was the lack of clarity during the quoting process. It felt misleading to realize afterward that the quote only covered one section instead of the full window I thought we had discussed. That said, I do want to give credit to the installation crew because they were excellent. They were respectful, worked quickly, kept everything clean, and did quality work. My frustration is mainly with the communication and quoting side of the experience, not the installers themselves.

Great experience with Vic. We had a unique siding job following the removal of a deck and he nailed…read moreit. He took time to decide the best way to proceed and then did great work. The price was very fair as well. I can easily recommend him.

Fantastic experience with Vic. We got our upstairs windows and back sliding door replaced, as well…read moreas one of our downstairs windows. Process was quick and painless, they were fast, professional and the final result looks fantastic. They are friendly, caring, and provided great suggestions for the choice of windows and options at our disposal. Good communication and overall extremely satisfied with the end result. Highly recommend Vic and for any future projects we will definitely be reaching back out to him!