I'm a small family business owner in Walnut Creek. I had a banking scam attempt and asked Riz to thoroughly inspect and disinfect my laptop. He did find a script and removed it. He also made suggestions for me to tighten up my overall digital security. I am just delighted to have found Riz and expect him to be our go-to local tech support, particularly for our hardware. Thanks Riz! read more

I paid $75 to improve the print quality of my laser printer. Riz only calibrated the printer (which is a factory setting) then told me that if it didn't print better, to uninstall then reinstall the driver. None of these improved the print quality and when I reached out, he never replied. No follow up, no commitment to the service. read more

Don't go here! My hinge was broken on my laptop. It took them over a week to get it back to me. They drilled 4 screws through the top of the laptop to hold it together. That could be done very quickly. I had to call everyday to push them. I was really getting pissed off! Glad I didn't need a more serious repair. Oh and it was $200! What a rip off scam! read more

I have taken two of my laptops to this place. One of my laptops is a gaming laptop. Both times have been excellent. Rezwan and Sophia are great. They are very knowledgeable and professional. Both laptops have been repaired. Their repairs were timely too. read more

Incredibly friendly and knowledgeable owner. Highly recommended for detailed computer issues. Brought my dad's PC in for random blue screens with USB issues, and CCI was able to do a complete rebuild which found more issues that they were able to document and show me before pickup. He ended up installing new cooling and remounting motherboard to ensure nothing was shorting from previous builder's work. Price was lower than I expected so I tipped and plan to bring my computer in soon for diagnostics! read more

Son dropped his MacBook Air causing the upper one third of his screen to be a scrambled mess. Rizwan quoted me through yelp after I sent him the serial # of the MacBook. His quote was reasonable compared to others and he replaced the screen in about two weeks! Great job and thank you. read more

TLDR: Very disorganized business. The state of the lobby reflects the service you will receive. Find someone else. I was in the market for a pc upgrade so I reached out to a few businesses. I decided to work with CCI as they were the closest to home and after a brief discussion over the phone he seemed to have a handle on what I was looking for. The owner talked me into an older GPU due to availability issues with the one i was interested in, This seemed reasonable. We discussed doing the upgrade a few weeks out giving the parts ample time to arrive. I drop the computer off on a Thursday with the expectation the upgrade would be done over the weekend. As I drop it off the owner mentions all the parts but the GPU have arrived. I half expected this knowing how the market is. He was hopeful it would arrive and mentioned he would let me know when it's done. Friday-Monday no contact Tuesday comes around and I still haven't heard from him so I call to check on status. He says the parts have not arrived but he checked tracking and it should be there by end of day. Weds no contact Thursday comes around, Again no contact. I decide to call to be the squeaky wheel. He again says it should be there by end of day but as a contingency he will overnight another lesser GPU and install it if it doesn't arrive so I can have a working computer in the interim. I expect a call from him Friday telling me either the card I ordered arrived and the build is done, or that he put the other card in there for now. Friday comes and goes with no contact. Saturday I call him around opening asking for a status update. He fumbles with some excuses and tells me he will put in the card that he supposedly had overnighted and I should stop by at 4 to pick up my computer and I can use that until the new card arrives. I show up to the shop at 4 and he is not there. His assistant has to call him from somewhere offsite to come by as he does not know what is going on with my system. I wait and when the owner shows up he starts in with the excuses which I really don't want to hear. I get it shit happens with computer parts, totally understandable. Just keep me in the loop so I know what's going on and I don't have to call and badger you. I hate being that guy. When I look at the card that was "overnighted" I notice it was the same on that was on the shelf when I first came by to drop off my computer over a week ago. I don't make any mention of this as I am just fed up at this point and want to leave. He asks me for some money which is understandable for some time and material even though the job is not complete. I ask for an invoice so I can see what I am being charged for and had to wait 10 minutes while he fumbled around to type one up from scratch. I paid him and left. At this point since I had a working computer I thought, hey maybe we should actually spend the extra money for the GPU I originally wanted that he talked me out of. But my confidence in him was gone and I just didn't want to deal with him anymore. I decide to leave just to end my dealings with him for the day and I'll look at upgrading further elsewhere. I get home, plug in the computer, and am greeted by 4 blue screens in under 10 minutes. It's obvious he didn't test the system. I call him and let him know that I am experiencing blue screens. He hollers over to his assistant and asks if he ran the computer, his assistant says something about pressure testing it a bit. He tells me it was tested and was fine, the blinding blue glow in my room told me otherwise.... I just dropped the computer off again after my second visit to his shop for today. My expectations for an update or a working computer next week are as low as the DOW futures after "liberation day" read more

If I could give the guy more stars I would because he was really friendly and fast!! I thought I'd be without my computer for about a week and got a call yesterday saying "hey your device is ready" and was surprised how fast the repair was. If you are looking for a place to repair your computer definitely come here it's worth every penny. read more

Rizwan is the Guru when it comes to computer repairs, gaming design, configuration, trouble shooting, virus and malware removal, computer support and services, and I'm sure there's other technologies he's a genius at but I can only speak for the all the help he's given me. Anyone who has a computer or needs an IT professional should keep this company's number in your phone. Oh, yes......he can help you with your phone too! read more

They did a great job at the best price we found. Timing was as promised. Totally recommend.

I have dropped out a desktop computer just to remove cosmetics from the chassis and onsite I have requested for an estimation. The owner only gave me his business card and failed to provide me with a receipt or call me as requested. It has been 2 days and nothing from the business. read more

About 10 months ago, I brought my parts to CCI Computers for a custom gaming PC build. Rizwan and his technician, Shawn, went above and beyond to deliver an outstanding experience. Even when I brought the wrong RAM, they quickly suggested suitable alternatives, ensuring the build could proceed smoothly. Shawn not only assembled the PC with meticulous cable management but also took the time to run all the necessary bios updates, windows updates, and Windows optimizations. The result? A rock-solid machine that has been running flawlessly since day one. Now, as I look ahead to next year and the release of NVIDIA's 5000 series, I find myself drawn back to CCI Computers. I'm planning to build a dedicated VR rig and, despite browsing online retailers, I know I can pick the exact parts I want and Riz and his team can put it together for me. I used to enjoy the building but as work and personal life gets busy it's so nice to have local experts to rely on. The pricing was fair, the build quality exceptional, and the overall experience exceeded my expectations going in the first time. read more

Stopped in just to ask a question, as i was building joystick style arcade controller. Im guessing the owner, said "We don't do anything let like that here" I was only needing some advise and askedif he had some small connectors an wiring, I was planning on paying for. Not sure, there was another guy in the shop with the same matching Kmart track suits on with attitudes and could tell that they didnt want or care about about what I was asking for or needed. Im sorry to say that this is why retail brick and mortor's are closing and Amazon is where I found items I needed, Without the attitudes, cheap track suits and Wore out musty BO. read more

Shawn was very knowledgeable. He gave me a quote before proceeding. He also completed the service ahead of schedule. Price is reasonable. Will definitely use them again. read more

Somehow the bad guys got my bank information, credit card,etc. I wasnt sure the extent of the damage but knew I had to get help securing my computers. I must admit CCI was not my first call in my desperate time of need but was the only one who said they could help. Riz showed up on time and I was exhausted and not thinking clearly and a bit frazzled when he arrived tracking down all the fraud charges. Long story short he was amazing! Riz jumped right on and made the adjustments necessary to secure my computers. I have had bad experiences with the people at Best Buy and Apple before with them talking down to me. Not only is this guy computer smart but he is a nice person. read more

The recent storms caused several outages, all occurring while my 4 year old Gaming PC was on. The final (20 hour outage) appeared to be the final straw, with my PC turning on and lasting about 10 minutes before it gave up the ghost. I spent a few hours researching locations for me to reach out to, in the hopes that the repair was a part replacement, and not something more catastrophic. I found CCI after perusing competitors, and I was drawn to their experience with Gaming PCs. This turned out to be their key differentiator. After describing the symptoms, they (Rizwan, the owner, and Tom the tech) surmised that it was likely the motherboard. I quickly pulled together a parts list, and actually ordered a motherboard just in case it needed to be replaced. Once I dropped off the machine, I got a diagnosis within a day. Once I received the replacement board, I was able to drop it off and got my machine fixed up within a few hours. I even got a nice upgrade on another part after they diagnosed my machine. CCI was thorough, communicative, transparent, and experienced. The cost of work was also extremely fair (even allowing me to purchase a part on my own and dropping it off). I highly recommend CCI. I will definitely be coming back to them when it's time to upgrade my Gaming PC (and if there's any other problems that creep up on my current one...). read more

The proprietor is a senior technician who knows the history of personal computing. This orientation allows him to quickly diagnose a problem and find a quick cost efficient solution. I was in and out in less than an hour and paid a reasonable amount for a new video board including installation and testing. You don't have to look further than CCI and Rizwan. read more

Rizwan and Tom are the best. They fixed my MacBook and got me back up and running. (My former tech guy, went radio silent on me). I found CCI Computers on Yelp and could not be more pleased. These guys know their stuff and are pleasure to work with. They are now my go to, computer / tech guys. I rarely post Yelp Reviews. In fact this review and is only my second Yelp Review. I only post a review when I encounter exceptional people that really care about their customers. Rizwan and Tom are nice people; and interesting and fun to talk with. It's very rare these days, to find a store owner and their employees that really care about their customers. Their prices are very reasonable and they could charge a lot more for their services and expertise. Don't waste your time or money going to some other computer repair shop. Go to CCI Computers and you be very pleased you did. read more

Rizwan did a great job replacing the battery in my ancient (circa 2013) MacBook Pro! His pricing was quite reasonable and he finished the work on schedule. Would definitely go to him again if I ever need similar services. read more

I recently had C C Computer Jam finish my build. The communication was excellent, the price very reasonable, and I did check around. Tom & the owner are very very good. The end result, my computer turned out really well built. I highly recommend them. read more

I've been a customer for approx 15 years and they have always done right by me. I wouldn't dream of taking my business elsewhere. My visits are few now compared to the beginning as I no longer take out my frustration by pounding the PC as I often did in my first years, when I was clueless. haha. My latest visit (2/24/24) was for transferring a SS drive from an old PC to a better one, copying and replacing its regular non-SS hard drive and retaining Windows 7 as the OS. Because of the age of the PC there was a problem enabling the Wifi, something about missing drivers that turned out to be somewhat complicated. It took about a half hour but Rizwan and his technician got it done together, and I was on my way. .................................................................................................. For some unknown reason, Yelp has determined that these 2 honest and factual reviews by me, 12 years apart.. are to be 'Not Recommended'. Why that is - a mystery to me, they are NOT FAKE ! I am a happy, satisfied, long time customer simply sharing my positive experiences, like so many others. read more

I used CCI two times to fix my old laptop during the last several years. The first issue was the laptop not closing and damaging the screen when I tried to do so. The second time, in 2023, the laptop went dead even when connected to an outlet. Both times the service by CCI was superb and the cost very reasonable. The very old laptop still works, in fact, so well, that I have not yet unpacked a new laptop bought in 2023. I have never used any other repair shops in the area. If I have any problems with laptops or desktops, based on my experience thus far, I will take them to CCI. read more

CCI has repaired my son's gaming PC twice now, the first time removing a boatload of computer viruses and the second time replacing a fan. Highly recommend this business. read more

Mr. Rizwan was absolutely great, extremely gracious and very professional as he gave us great insight and solutions immediately. We are looking forward to using his services regularly. read more

Rizwan is the man. Circumstances beyond my control landed me attempting to locate a charger for my outdated (7 years) refurbished Lenovo laptop, I was looking for a charger. Yikes. I claim to know about technology and have handled teaching online since SIP. But when the hardware side of my PC becomes an issue I am lost. Thank goodness for CCI Computer Jam! After an unsuccessful attempt at Staples, thinking my charger was not working, I ended up here. Riz is amicable and enjoyable to chat with. He knowes his stuff! I am so absolutley thrilled to find a place to take and trust my PC. I am looking at purchasing another PC from him as I begin a Masters program soon, entirely online. YIKES. Anyway, Handing my laptop over was nervewracking but it was necessary as it was running slow as a sloth. I am pleased to report it is 15x faster as promised by Rizwan. He is worth the trip and travel to visit and fix your PC issues. Cheers and happy Yelping. read more

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When my computer just stopped working I didn't know what to do or where to go. As I started to call around for computer repairs, Riz reassured me that even though he didn't know for sure why it stopped working, he'd figure it out because this is what he does all day. Sure enough! The CPU fan had gone out and a brand new one was put back in and I was back in business. What a relief! Highly recommend. read more

CCI was able to quickly save all videos from my corrupted micro SD card! Cannot recommended enough!! Because of COVID most of our family members have not been able to see or take part in our pregnancy and then birth of our first child. Because of that we have been taking tons of videos documenting everything. Now that she is almost six months we decided to move the videos to a hard drive to keep them safe. While transferring all of a sudden we got the "files corrupted" message. I cried thinking we had lost all of our first memories. Luckily I found CCI on Yelp and quickly went to them next day. They are super busy but the owner was so nice and understanding and told me to give him about a week and he'd get back to me. Sooner than that he had called me and told me the good news that he was able to save all my videos. I cried again haha. He is super friendly, the business is quick and I couldn't have been happier with the results. I now have a go to place in case of another emergency! Five stars. read more

I CANNOT STRESS HOW MUCH I LOVE RIZWAN! His work is amazing! If you are seeking a computer wizard who gives you honest quotes, amazing recommendations, amazing prices, and a quick turnaround, then HE IS THE GUY FOR YOU! I took may computer to Rizwan last year after not using it for years. Rizwan first took down my number and name. Then, he did a FREE diagnosis and quoted me for it. The best part about his service is that he tells you the quote and recommendations before he fixes your gadget! If he cannot fix the computer or doesn't think the price is worth you fixing it, he tells you. What does that mean??????!! It means he is not scamming you for money. He is genuinely in this business to help get your computer up and running like NEVER BEFORE. I mean not like NEVER BEFORE. He gets your computer up and running FASTER AND BETTER THAN WHEN YOUR COMPUTER WAS BRAND NEW! That's right! Your computer will move more faster and efficiently than ever before! Stop wasting your time; and make sure you stop by and get the best service you can get in the Bay Area! You won't regret it! I promise :) read more

I took in an external hard drive which I was having trouble with to this place to see if they could access a couple of thousand files and save them--photos of kids growing up, birthdays, other family events that you want to record and keep. About ten years worth of memories. They failed. They failed miserably. I brought it back in pieces after they did whatever they did to it. How do you put a value on a couple of thousand family photographs and other files? That are stored nowhere else. I would never go to this place with any kind of problem. Don't go there because you will risk losing priceless files. read more

Rizz is the Man. I came in for data recovery services after the new windows 11 update crashed my hard drive on my HP. Although I didn't have any luck he still was very informative and put in great effort to fix my situation. I end up with a new hard drive which has boosted my laptop performance. Reasonable price for great service. He will also educate you along the way so you can have an understanding of all details. read more

Rizwan is the techie's techie! Have used his services several times, most recently to find and replace a failed motherboard on twelve year old Windows 7 PC that wasn't (fully) backed up. So have a few very tech-savvy friends. He's very knowledgeable and offers very reasonable pricing. We are fortunate to have such a store right in the heart of downtown WC. Highly recommended. Thank you Rizwan! read more

Needed data recovery from a thumb drive crash. CCI was able to diagnose and recover my files. Highly recommend.

Great local PC service, please support this business. My 10+ year old desktop couldn't keep up with upgraded internet speed and needed a new wifi card and hard drive. Good as new now, thank you. I dropped off the desktop tower at the downtown store and picked it up 24 hrs later ready to go. Thank you! read more

My computer crashed on a Friday. Checked around on Saturday for someone to take a look at it. Rizwan responded quickly (and most places were closed on Saturday). I dropped my laptop off on Saturday, he was able to assess the problem, fix the issue and make improvements to it. And, I got my computer back on Monday when other places were just getting back to me to see if they could help. So, service was great and the cost was super reasonable. I've already referred a friend. read more

This place was a joke. Walked in with an old Apple laptop to diagnose. Young guy at the counter had trouble plugging computer to outlet, then he asked how old it was, and then gave me a blank look " I don't know " This repair place was a complete joke. He couldn't even plug the lap top into an outlet , not alone tie his shoe lace. Waste of time. read more

Ris did a fab job replacing my Macbook Pro laptop keyboard. I'm now working away. Thank you!!

Rizwan provides prompt pc repair services at competitive prices. Been there a couple of times and always had my pc related problems fixed, expeditiously. read more

Professional, quick, transparent pricing, knowledgeable, great to work with. Fixed my computer and upgraded my hard drive in a day!

Rizwan helped instal a new fan and ram into my old laptop, feels like a brand new machine! Fast and friendly service for perfect price! Thank you CCI computers, will def be back read more

Rizwan and his staff are phenomenal. Dropped off a gaming computer for a keyboard issue and also to upgrade the RAM. An hour later it was done and ready to go. They fixed the issue, did a full system check with updates installed, and upgraded to 32 GB of new RAM. Price was very reasonable. Riz is a great guy, personable and friendly, and it was just a wonderful experience all around. Highly highly recommend him and his team (thank you Tom!). read more