i went in today to purchase some japanese yen davellyn was very helpful friendly and fast! the…read moreexchnage rate it pretty good aswell i highly reccomend!

Misleading Phone Quotes and Unfulfilled Rate Guarantee…read more I am sharing this factual account of my experience to help other consumers save time. I called this location ahead of time to confirm the exchange payout for €1,500 cash. Over the phone, I was quoted a dollar payout in the high $1,900s. Based on this confirmation, I immediately drove to the store. Upon arrival, the representative informed me that the phone quote was a mistake--the employee had accidentally provided the store's *selling* rate (what a consumer pays to buy Euros) rather than their *buying* rate (what the store pays to purchase Euros). The actual walk-in rate offered to me was 1.05, a near 9% spread away from the current mid-market baseline of roughly 1.15. This lower rate meant a difference of over $150 less than expected. Furthermore, this business features prominent signage stating "Best Rate Guaranteed." I challenged the staff on this policy and offered to provide a digital recording and phone transcript proving that a competitor (Continental Currency) had just quoted me a buy rate of 1.12. Despite their advertised guarantee to offer the best rate, management refused to match the competitor's 1.12 rate, offering only to slightly adjust their own rate from 1.05 to 1.08. I declined the 1.08 counteroffer and took my business to the competitor instead. Prospective customers should be aware that phone quotes from this branch may not be reliable, and their advertised "Best Rate Guarantee" may not be honored, even when direct proof of a competitor's superior rate is presented.

Great service and very helpful. I recommend them when you need to convert you dollars .read more

I've been here every time I needed foreign currency, whether it be a trip to Mexico, Asia, or…read moreEurope. I always message them a couple days before on how much I need or when I can pick up, and they confirm and tell me who to talk to when I arrive. They are also very quick to respond. They mention that there are no fees, but I do think the fees are already incorporated into the amount they provide, though they are still better than the bank rates every time I've inquired.

I originally planned to get Yen for my trip at chase bank but I was a procrastinator…read more I called first to ask if my preferred location had the Yen in stock and proceeded to exchange. The lady on the phone informed me it was cash only and I can sell back the money I don't use at the current exchange rate at the same of return. The cashier lady was friendly and greeted me upon entering. I asked her about the Yen and she informed me of the exchange rate information. The transaction was fast and easy. I appreciate her friendly customer service and willingness to answer my questions. Thank you for a good experience!

Cash only exchange!!…read more Best way to contact : Messaging them about how much you want for that countries currency and getting it the same day or next day. Fast response. I exchanged Japanese yen, Peruvian sols, and New Zealand dollars here so far.

I like this currency exchange place, the staff are very nice. I went there but the currency was not…read moreavailable, they ordered it for me and I was able to pick it up before my travel.

I've used Continental Currency Services for three trips to Europe, one trip to Switzerland, one…read moretrip to Japan, and two trips to Canada. They've been outstanding every time: reliable, efficient, and easy to work with, and most importantly, the exchange rate has consistently been the best. Simply the best. Highly recommended!

First time sending money to Mexico on this company. The worst costumer service I have ever…read moreexperienced. The costumer service base in Mexico City treat you over the phone like you're no body. Fist of you can't understand what they are saying because of their head phones or something. Second they talk to you like they're superior. Wha They don't know is that they have a job because of the hard working people who send money to their families and that's the reason they have a job. They should treated everyone with respect. Will never recommend this company because of their costumer service is terrible.

Beware of Orlandi Valuta, they will not send your money as the promised date and then, Orlandi…read moreValuta will tell you that it will take 5 to 7 business days for either the funds to be deposited into the beneficiary account or to cancel and request a refund. That's right 5 to 7 business days. Orlandi Valuta cannot be trusted because they provide very misleading information and fail to inform customers that it will take 5 to 7 business days to either finalize a deposit or get your money back. On 6-18-22, I sent 2,000 dollars through Orlandi Valuta, which I greatly regret, as this is a family emergency, as a deposit to my relative account in Mexico. The printed receipt promised to have the funds deposited or available on the same day I made the transfer on 6-18-22, which is FALSE. After making multiple phone calls and speaking with many incompetent reps from Orlandi Valuta, they did not resolve anything. In contrary, as if Monday, 6-20-22, Orlandi Valuta now said I needed to send information about myself, which I did and they requested a picture or screenshot of my relative account to prove that the funds have not been deposited? That's crazy, Orlandi Valuta should be able to have access information that tells them if or not the funds have been deposited. One rep told me after I sent the requested info to Western Union in an email, that the funds would be deposited tomorrow, 6-21-22. After I sent Western Union, who works with Orlandi Valuta, the info, I called back to confirm they received the info, two reps from Orlandi Valuta said it would take 48 hours for the bank to respond if they need further information or not, another rep said it would take 5 to 7 business days for the funds to be deposited into the account or 5 to 7 business days to get my money back. That's crazy. Orlandi Valuta is the worst place to send money.

Have gotten all my piercings here!!! Got my industrial here first and from then on have gotten the…read morerest here. The only time I didn't get my piercings here, they were low quality. Amazing customer service, and you get treated with care! Cheap prices! Quick and simple service.

One person staff who is very knowledgeable, attentive and supportive of my banking needs. He also…read moreanswers the phone with great communication and redirection.

The guy in the front desk was ugly and bad talker. He seemed not welcoming customer. He yelled in…read morephone when there was a wrong input information, definitely not from his client, as he tried to blame that'd not his fault. What's that for? Extremely bad attitude. Customer deserves a good service as there are multiple choices surrounding. Avoiding this place ever.

Kim phu was very bad service , the guy was rude , he is the worst customer.service I ever met. I…read morewill not come to this place ever again.

I went to 1 Percent Check Cashing expecting exactly what the name promises: a 1% fee. Their…read moreadvertising and signage make it sound like a cheap, straightforward option compared to the big chains. Big mistake. They charged me 3.5% on my check--way more than the advertised "1 percent." When I questioned it, they had some excuse ready, but it felt like classic bait-and-switch to get customers in the door. In California, state law caps check-cashing fees for payroll and government checks at 3% with proper ID (like a CA driver's license) or 3.5% without ID, whichever is greater than the $3 minimum. Charging over that is illegal. This place's whole marketing angle is misleading. If you're going to charge the legal maximum (or push the limits), don't call yourself "1 Percent Check Cashing." It's false advertising and a waste of time for working people who need their money fast without getting ripped off. Save yourself the hassle and look for a bank, credit union, or a more transparent option like Walmart or your employer's direct deposit. Not worth it.

This place is not horrible but if you get help from Veronica I suggest just leaving she's rude from…read morethe moment you walk in, has zero customer service, didn't listen to what I needed she speaks over you and at the end of it all she doesn't want to do her job so she makes a million and one excuses as to why she can't help, I have had no issues w anyone here but her, please 1% do better at hiring someone a tad more professional.