Stay away! This company lies and improperly reports to eBay they have shipped items when no such…read moreshipment was made. On Dec 8th 2014 I purchased a (Green) of Dre Beats Studio wired head phones from this company via eBay (they sell a ton via eBay). I bought them for my son for Christmas. They reported on Dec 9th my package was shipped after I ordered and paid Dec 8th, the same day. But after ten days my tracking information via USPS stated the package had arrived at AURORA, CO 80011 "Arrived at USPS Origin Facility" and never moved forward but this was not TRUE! I called and emailed this company several times and finally spoke to Walter in customer service who told me my package was lost??? And stated a new package would be shipped but they only had "black" left now using the same tracking ID! I confirmed with the USPS after opening a search request for my original package that this is impossible, if NetDirectSales actually had shipped my item they could never use the same tracking ID again. Two days after my call my shipment (now a "black" set of head phones, as they were out of green now???) remember I bought and paid for a green set of Studio head phones was shipped and it made it's way to Birmingham, AL from CO destination Southern CA????? On Dec 27th my package finally arrived after traversing the entirety of the US. I had made additional calls and reached Luis in customer support when I requested to immediately speak to a supervisor on Dec 23rd. Luis stated that his supervisor would be calling be back that day, of course they never called me back!!! They also never responded to my email as well via eBay. Upon arrival of my package, I noticed the word "Green" was manually marked out and the word "Black" was instead hand written on the shipping label which further solidifies the fact my shipment was never sent anywhere on Dec 9th. Again I was lied to! Additionally, after the sale (they had their money) NetDirectSales went on to their eBay listing and altered the original posting to restate the color option (green was removed) and the shipping details were altered. My package was stated to have been shipped "Priority Two Day", I received it Dec 27th at 11:30AM. Almost three weeks after I ordered and paid immediately for my item which I remind was changed after I paid for it. All this company needed to do is email or call me and let me know their green head hones had ran out and then ship me a pair of black head phones in time for Christmas on or about Dec 9th, instead they did nothing and my package never arrived in time after three WEEKS!!! Ludicrous customer service practices. I will never shop with them via eBay or any other means. This company offers extremely poor customer support, I wonder how they treat customer's who need to exchange/return an item!!??? Stay away there are much better companies to work with across the US, this one should be avoided at all costs!!!

My husband and I have done thousands of dollars worth of business with Netdirect and have been…read moreexceedingly happy. They offer the very best prices on printing, and with 2 political campaigns behind us, we have purchased numerous brochures, business cards, flyers, and fantastic campaign signs. Not only did they do the printing, but offered excellent guidance on how to get "the most bang for our buck". They installed outdoor security cameras for us, just yesterday. We couldn't be happier and would recommend Netdirect to anyone.

Best Moblie Phone store I have ever been to. If you are an AT&T customer and live in Longmont you…read moremust stop by this location and ask for Brian Featherston, do not wast your time at any other locations. I just don't know what I would have done without Brian's vast knowledge and kind spirit. I do not have any childred to help me with a new device and I was completely lost... Brian, who must be an angel, stepped up and went above and beyond to helped me, and I have also been in several times with additional questions and a trouble shoot. Brian always welcomed me with a smile and a willingness to be of service. As far as I am concered Brian should be employee of the year! Thank you!

My crew busts on me for having Cricket for my phone service, instead of a more expensive, "got…read morebells and whistles up the yazoo" company. OK, yes, sometimes I am a little jealous of y'alls cool new gidget or whizmo. Cricket is a little slow on jumping in the new cool tech pool. BUT, these are my only complaints, really, period. Know how many minutes I get each month? Yep, about 40,000. I can consistently use 5-6 thousand of them. Do you know what that pkg costs with your program? Like a million dollars, mine?$52.00 unlimited use of limited features actually works out alright. Have I sold you on Cricket yet? OK- so you need to go to a cricket store. DO NOT GO TO THE AURARIA STORE!!!!!!!!! Dear Christ, Please let them do something about that feed-lot of a store! Instead go up Colfax to Your Time. The owners are fantastic. Full Flashing, bill payment, used phones, tweak your account-ing, find out about good restaurants (really!), get a new case or hedset, repairs, they got yer back! They have super hours, and will stay open for you if you call them! I've seen them open the store at 9pm to help a customer (I can see em from Enzo's..) Try that at your carrier's family run store , oh? what's that? Of course, Your carrier doesn't have that do they? Yeah, Your Time Communications rocks, and so does Cricket! Tell them "John Deer" sent ya.. S

I went in for a Battery Strap as mine had come off. Steven was EXTREMELY Helpful, found me the…read moreright bolts to re-attach it & also went the extra mile to install it back on for me. He definitely went above & beyond!!! Grateful for the genuine customer service I received. Thank You!!!

Kaleb was rude and ordered the wrong part after we went over the right one for 45 minutes I do not…read morerecommend this store

Highly recommended for any sort of cell phone repair in the Broomfield or Westminster area. I've…read morehad batteries, screens and all kinds of repairs here over the years. They also have given me preventative solutions so my son's screen doesn't get broken so much. Definitely, take your phone here for repairs.

I had a broken screen on my Thunderbolt and hadn't put insurance on it (for shame!) so the…read moresalesperson at Verizon said I should bring it here to get it fixed. I called ahead and asked about it and the guy I spoke to said it would cost $135 for parts and labor and it would take 6 hours to fix. Price was fine because the Thunderbolt is discontinued. I brought my phone in only to find out that they'd have to special order the parts and that they wouldn't be available for a week. No one had mentioned this fact in the numerous phone calls I'd made to them. They also informed me that it was REALLY going to cost $165. I put a deposit on the piece and left. A week later the part came in. The girl who works in the store called and said the guy who would fix it would be in the next day and I could bring my phone to get it fixed. My husband dropped my phone off that night so they could start work on it early the next morning. They said they'd call when it was done. A couple hours before the close of the business day, we called to see if it was ready and they said "need a couple more hours". Called later and they said "right before closing or early the next morning". It WAS done before closing, but we only found this out because we went in to find out. They'd called and left the message saying it was ready ON THE CELL PHONE THEY WERE WORKING ON! This was 27 hours later, not the six like they'd said. We paid the rest and left. We were barely outside the store when I noticed that the kickstand on the back was all bent out of shape and didn't lay flat against the phone anymore. NOW the back of the phone is COMING OFF because they bent it all to hell. In retrospect, maybe I should have just paid for a new phone at Verizon and saved myself the trouble. Complete incompetence should be avoided at all costs, even if it means paying for a new phone. I could understand the delay if they were busy but we'd never seen anyone besides ourselves in the store any time we'd been in. No excuse for destroying my phone. The broken screen was better than what it is now. DON'T BRING YOUR BUSINESS HERE! RUN AWAY!