Here is one more rave for this great company! Logan, the HVAC service manager, and Reno came to…read moredo my prepaid inspection and were over the top in checking and cleaning and assuring me that the furnace and water heater and air conditioner were all working properly. As a widow, it is vital to have this kind of service and a joy to have these honest, professional, and kind men come and do the work. This is the company I recommend without hesitation to other widows and single women. They epitomize honesty and integrity. Thanks,again, Logan. See you at the Rodeo!

Well..since it took you 3 months to respond to my review I'm not convinced you take them seriously…read more And I WAS told $129 for a quote for a new system. I was very specific so if there was confusion, it was on your end, not mine. I'm happy I did NOT use you.

Wade and Lance came and installed my new AC and furnace. They were great . Easy to work with. they…read moreran into some issues but got them figured out and all taken care of in a day. So nice to have AC back. i Think the other guys name was Thomas but their work today was truly appreciated.

I have never experienced a company like this, from the initial concept, to the recommendations, to…read morethe purchase, to the install. This company is great. I watched the install and Josh explained every step of the process. He explained the technology and the operation of the new furnace. If you need furnace maintenance or a new furnace, look no further than these guys. GREAT!

Called on New Year's Day expecting to get voicemail. Nope. Phone was answered by Sam, who…read moreimmediately started taking information about my furnace problem. Given the symptoms, we thought I might have to replace my blower fan. At noon today, I got notice that Mike was on the way to look at the problem. At 12:30, Mike arrives. At 12:35, we're both looking at the furnace while he takes the blower fan cover off. At 12:37, he has diagnosed that the fan isn't dying or dead, but that it has shifted in its mounting bracket, making the fan blades hit the enclosure. SUPERB AND FRIENDLY SERVICE! I COULDN'T ASK FOR MORE. Honest, responsive, hardworking and friendly. HIGHLY RECOMMENDED!

I can't thank Sam & Mike enough. They showed up a bit after 8am to fix 1 leaky toilet and another…read morethat wasn't flushing well and flush the water heater. The water heater had a leaky valve, so they had to fix that first. Then the first toilet needed new gasket and seal in the tank. Then the 2nd one turned into a major project. It was clogged with calcium that they couldn't fully removed so we decide to go for a new toilet. When they took the old one out the seals in the floor were all rusted out. And the pipe in the floor was a mess so they had to replace that too. And once the toilets were done, they installed bidet attachments for us. They finished up around 2pm. I was so grateful that they were able to get everything done for us in 1 day. Highly recommend!

Joel was great and friendly . He was super efficient and had…read moremy washer fixed in a couple minutes.

Very helpful and friendly service. Communication back and forth was timely and efficient. The…read moreservice rep that came did a great job and made sure everything was cleaned and put back in its place. Will definitely use this company again.

Professional, great quality and won't try to sell you stuff you don't need…read more I am so thankful someone recommended this business to me because it is so overwhelming not knowing where to start when looking for services like this. I recommend Element Air for all you HVAC needs.

I hired Element Air to install the gas line for my Generac generator. They told me that my gas…read moremeter was to small and needed to be up graded by Avista. Zane scheduled Avista to come swap it out and they did a great job. I had even asked for them to route the gas line a certain way to get it where it needed to be and they did a great job doing what I asked of them. Over all I would recommend and already have recommended them.

Meagan took my call, immediately called Joe and revised his schedule so he could be at my house…read morewithin one hour to fix my HVAC. He found the problem quickly, fixed the part, was completely honest (didn't BS me or try to up sell me on something that I didn't need. He was in and out within 30 minutes. Pricing was WAY more than fair. I can't speak highly enough of this company. I'll recommend and promote them to everyone. Mike and Belinda Lawrence

Professional, reliable, quality service and repair. They provided a very reasonable quote to…read morereplace our gas furnace and were out in a dews days to quickly replace with a quality new unit. They are experienced and completely stand behind their work. They will be our go to company for any future HVAC needs. You will not be disappointed with them!

ACI is the BEST.....ACI did an excellent job on our Duplex....2 Each - Air Conditioner's, 2…read moreFurnaces and 2 Electrical Panels. Great service and pricing. The other bidders were not as professional as ACI. Had a defective unit and they took care of us. I highly recommend them.

Marc from ACI is the absolute best!!! He was here to do an inspection - I have a problem with my…read morethermostat and my AC not working - he was very thorough and checked everything and found that the AC had been disconnected somehow - we rescheduled to get that work done and am looking forward to seeing him back for that - he is very good at what he is doing and explains everything so I could understand. A very amazing young man!!! Thank you Marc!

As I read the reviews posted I'm actually surprised because our experience was the opposite of what…read morehas been reported . From our very first encounter to the very last they were nothing but professional. When we chose to replace our 30 plus year old system the process was as seamless. We compared prices with other companies and found Bills to be the best value. The day the crew came out the communication with the company was amazing. We knew each crew members names, qualifications, experience, and were given a photo of each person that entered into our home. They crew worked without taking breaks and tore out the old system and installed the new. AND They hauled it all away. I could tell by the way they were working together that they enjoyed their job. When finished all three of them came in and let us know that the job was finished. I HIGHLY recommend Bills! In fact we recommend them to our daughter and son in law and they had their system replaced a few months ago.

Bills Heating and AC in Spokane, WA was hired by our realtor to perform a basic inspection/service…read morecheck on an older AC and furnace during the sale of my father's home. We were quoted $59 per unit and specifically instructed the company to coordinate ALL communication through our realtor because our family lives out of town and my elderly father becomes easily confused with complicated decisions. Instead, after the inspection, the salesperson Jacob bypassed the realtor entirely and contacted my elderly father directly. He told him the furnace and AC were over 25 years old -- something everyone already knew and had already accepted, including the buyers. Despite this, my father was pressured into purchasing thousands of dollars worth of new equipment that was never required as part of the home sale. To make matters worse, the new AC unit was installed in the middle of the outdoor patio area instead of where the previous unit had been located. The placement looks terrible and may now create issues with the buyers because the patio was previously a functional entertaining space. When I called Bills Heating and AC to express our concerns and ask for help correcting the installation placement, I was dismissed by the receptionist and told this was simply "my opinion." I also asked for ownership or upper management contact information and was refused. Taking advantage of elderly homeowners and ignoring the designated point of contact is unacceptable business practice. If mistakes are made, reputable companies work to correct them -- not deflect responsibility. I would strongly caution others, especially families with elderly parents, before doing business with this company.