I was sold an Apple pen that did not work. They bought it back for 30 and made me pay the difference because I missed the 30 day window. I literally bought two different adapters and tried to figure it out. Life happens, and things get put on the back burner. I understand policy, but when sold an item that never worked I think you should make exceptions. The workers are all still very pleasant and I can't complain about their service. They are unable to test the pens on site due to not having any adapters at all. read more

Collin took excellent care of me today! My phone fixed in a timely manner, and I felt he went above and beyond to provide excellent customer service! I will be choosing this location again in the future because of his awesomeness!!! read more

visited there nw express way location ask to see a keyboard the attendant would not let me physically touch the item said he was afraid I would run out with it a 40dollar key btw lol this place is a joke I left drove down the street to office depo where they had over 20 keyboard on display and purchased a bette one for 30 bucks lol do yourself a favor and do not enter this establishment read more

I strongly advise against purchasing any electronics from this store. I bought a phone on Wednesday and didn't use or set it up. I attempted to return it on Tuesday, November 10, 2025. The cashier informed me that I couldn't return the phone and that they could only buy it back for half the price I paid. When I inquired about their return policies and where I could find them on the receipt, she claimed that they were mentioned to every customer before purchases. However, I had already purchased the phone on Wednesday, and I distinctly remember the cashier not mentioning the return policy. She then lied and said that the manager had checked me out, but I remember it was her. She continued to lie, claiming that since it was a manager, she would have informed me about the return policy. If I had known that I couldn't return the phone, I would never have bought it in the first place. I will never return to this store and will actively discourage others from doing so. read more

My Xbox 360 that I got from a garage sale was not able to open the disc tray but an employee helped me he was kind read more

CDR Electronics - Xbox 360 - Mobile Phones Near Me - Oklahoma City, Oklahoma

I bought an I-pad, a case and a screen protector for my daughter this Saturday. It took an hour to charge before I could even purchase. I waited patiently , with my daughter while every other customer got taken care of before us. They didn't even put the screen protector on.... read more

Save time and money by not going here. They're going to cheap shot you on the value of your turn in. I was looking to upgrade from my Xbox One to something newer. I asked the guy how much I could get on my trade in and he said $50, which I really didn't care. I didn't have my controller so I drove home to get it, came back to make the transaction and he said they would only give me $10 for my trade in because the rubber pieces were missing from the toggles on the controller. GET REAL! I took my stuff and got up out of there. They'll try to pull a fast one on you! Don't fall for it! read more

Went here 15 Sept 18 for the first time on the recommendation of my co-worker.. Before going I did some research on what the going trade in rate was on "Amazon" for an iPhone 7 in perfect condition, then I went to the CDR website and they were offering $5.00 more! No brainer right? I went up there first thing in the morning, and the process was fast and painless.. After they looked over the phone and took some info, I left with $225.00! read more

CDR Electronics - iPhone 7 - Mobile Phones Near Me - Oklahoma City, Oklahoma

I went in there last night October 27. I purchased a smart watch the Apple series 3/ first one didn't work swapped out for the second one worked like a champ. Great customer service I'd like to give a special thank you to Averie wish all people were like her I will be back read more

Ask for Ricardo. Came in with my husband early Sunday morning for a new xbox console and controller and he hooked us up. He showed us each xbox one s series console and let us pick the one we liked and let us pick between all the controllers. He was super nice and informative. We actually tried to tip him for being so helpful. read more

I walked in at 7:40pm they were very respectful and very much helpful hard workers. Victor Alexis devote

Was not impressed with this establishment at all. Horrific customer service. This business definitely practice Bait and Switch tactics. My granddaughter purchased a phone which was having problems 5 minutes after leaving the store. Called to say she would be returning the defective phone the next day. Next day told no refunds. Only exchanges. They neglect to post a sign stating no refunds or indicate on receipt no refunds. To return the defective phone back to the store you now have to pay the store 200 to buy back the defective phone from you. A bunch of crooks. Don't waste your money or time at the establishment. I am surprised this business is still in business. CROOKS. So instead of the phone costing 699 out the door when you bring it back because it doesn't work they are buying the defective phone from you for a cost of 499. You loose 200 to give the phone back to them. BUYER BEWARE. DECEPTIVE PRACTICES ARE ADHERED TO AT THIS ESTABLISHMENT. read more

DO NOT BUY CELL PHONES FROM THIS COMPANY OR ANY OF ITS STORES they are not checking the phones like they should be fore buying ME AND MY WIFE PURCHASED A IPHONE XS MAX 2yrs ago and come 3 weeks ago it stopped working went to Apple went to my carrier went to other repair shops and come to find out who ever sold the phone to cdr never paid there phone and bill off now two yrs later this phone is useless beware of buying cell phones from Cdr who ever sold this phone to cdr ended up not paying there att phone bill and now my phone is blocked after paying $900+ read more

Customer service was not very informative I called before making my way over to the store and asked what I would need to bring to sell my PlayStation 4. Cole, the employee giving me the answer to my question said that I needed the console "obviously" (we'll see what else is obvious soon won't we Cole?), the power and HDMI cord, and the DualShock 4. So with my new knowledge, I got what I was informed was required and drove the 20 minutes to get to CDR Electronics. There, I made my way to the desk to sell my PS4 and was asked for my ID and that the process of checking the console's condition was going to take a while so I was told to look around for a bit to pass the time. "So far so good," I say to myself as I take in the store's decor. After a while, the same employee came up to me and delivered the first bad news... I was missing the micro USB cable that connects the PS4 to its controller, deducting the good price of the console by $10. I told them that I was not told to bring said item and to my surprise, they dare to tell me that the employee that told me about what to bring most likely left out the micro USB from my phone call earlier. To admit that the employee "most likely" left it out tells me that other customers "most likely" had this problem SMH... After almost hearing the Karen inside of me, I asked for an alternative. And do you know what they suggested? They suggested that I buy a brand new cable from them!..... Obviously, I denied that "offer" and said that I'd drive back home, get the cord, and drive back. Now that I'm writing this review, I realize that buying the cord would've been useless because I'm paying for the cord that they would have to replace because I didn't bring mine. These employees seem very stingy. Before I left, I noticed a certain ID missing from my wallet. The employee that asked for my ID did not give me back my ID so I had to go back and ask for it. So after retrieving my identity back, I do what I said that I would (because that's how communication works *looks at Cole*) and made it back to the store. I turned in the cable, got my money, and before I could leave, I noticed another customer turning in their PS4 for cash and (are you ready for this?) an employee asked another employee if the 3inch micro USB that the customer turned in was acceptable. I listen in and hear that it was NOT! "It has to be at least 3 feet long" to be accepted. I was even more frustrated now because I was not told about that either!! I could've gone home, gotten my smaller micro USB, get denied and get the final part of the info that I should've gotten from the phone call at the start of this adventure, cry a little, drive another 20 minutes to and from my house, get the money I should've gotten two hours ago and left like nothing happened :( In conclusion, the customer service of this CDR Electronics is very frustrating. From getting three separate info from three separate employees to almost getting talked into buying their stock, I give this CDR ELECTRONICS a 1/5 star review. I might give the other CDR Electronics a visit just to see if my experience will be any better (fingers crossed). I hope that you guys at this CDR Electronics understand where I'm coming from and improve the way you guys communicate with your customers and not allow this to happen again. Thank you for listening to my Ted Talk :) PS. The employee that I sold my PS4 games to pronounced Terraria as TerRAREria. How uncultured SMH read more

CDR Electronics - Even Google pronounces Terraria right! - Mobile Phones Near Me - Oklahoma City, Oklahoma

Great hidden gem, purchased games and movies at great prices. Also have gaming systems and accessories.

I would give CDR one start BUT they do have a huge variety of TV shows, electronics, phones, laptops, etc... The store is pretty much a glorified pawn shop with horrible service. Most of the employees are total jerks. The prices are not very good. Electronics are cheaper brand new on amazon and movies/games are cheaper at FYE just down the road. That being said, I've never had problems with a product purchased from CDR, but the customer service and price gouging are enough to make me not want to go back. read more

Terrible customer service/management, the lady manager is very rude! I was ignored the entire time I was in the store as she just talked to her employees. I asked for help from a guy and he said he would get the manager but the next thing I know she is shooting out the door with her purse. And he comes back to inform me she has left for the day. I drove way from Norman cause I could not get anyone to answer around 8:20pm the previous night is why I wanted to speak with her. Seems like a really nice store but the management is terrible! read more

Tried to sell an iphone6 s plus, the CDRs associates said the phone was listed as stolen. I had bought the phone from the Northwest Expressway location. I told them to call that place and check. They said nothing in their system. They had tried to hold onto the phone but I said no. They gave the phone back and I left. I personally think they tried to dupe me into getting the phone back for free. Will NEVER do business with CDR ever again! KEEP YOUR RECEIPT! read more

This review is mainly for the NW Expressway store but both locations are really great places to buy & sell electronics. The 240 location is a bit dingy and you see a lot of obviously-high customers in there(bad area) which makes shopping there a bit ehhh, but I've sold several devices there and they always give me a decent price. The NWE location is much cleaner and in a better area so that's the one we usually go to. Last week I bought a note 4 there to replace the carrier phone I hated and my husband got a new tablet, and we couldn't be happier. We adore our new gadgets and we had a fun chat with the employee who helped us. This is the best place get used tech, it's a great way to "upgrade" if you're not eligible yet and without having to spend an arm & a leg. The only downside is that sometimes the carrier-locked devices they sell can have a balance owed by the previous owner, but that's not their fault. They do run ESN checks on every device they buy, but sometimes they do slip through the cracks. Hub's tablet had a balance owed to AT&T so we had to pay a 3rd party to get it unlocked to use on our service, but it was no big deal. You should be fine unless they've been reported stolen. All in all, I love CDR! read more

The south store tried to turn me away 2 hrs before they closed on a PS4 sale. They gave me the runaround during the transaction and later told me the hard drive was defective, which I knew was good. I took it to the north side store and explained what happened the previous day. No issues and they found the hard drive was good. read more

Customer service is terrible. Tried to sell out iPhone 6, mine had a minor crack at the bottom and my husbands looks fine, but they said the screen was coming up. Okay that's fine. But the guy was really rude about it. And it seems like he was trying to make us feel dumb, and that it was an inconvenience to even talk to us. Also, another employee was yelling at another employee, making her look dumb as well. Will not return here again. read more

Thanks to Garrett for making things right with the defective cell phone purchased from the other store. He was friendly and courteous and even tested my Xbox for me while I was in there. I left happy and with some great games! A bit of a drive from my house, but this store has earned my loyal patronage. I will definitely be back! read more

This is the first review I've ever written, I normally would never write one, but this was so horrible it really didn't make any sense. I just called and ask if they had in specific case for an iPhone XR, (They carry the case on NW Expresway but did not have one for my model. The guy got off the phone asked someone if they knew about iPhones, remember I wouldn't asking about an iPhone, I was asking about a case for an iPhone for which they sell, He get back on the phone and told me go to the Apple Store have a good day and hung up. Horrible service, I don't care about the large selection if you can't depend on the people providing the selection. read more

Employees are very nice, helpful and knowledgeable. They are very reasonable and will help you get the best deal. Mike is the associate that I dealt with and he was a lifesaver. Great place for repair! read more

They sold me a water damaged phone and wouldn't take it back. Now I'm stuck with a 200 dollar paperweight. There customer service is horrible I wouldn't recommend anybody try to buy or sell a phone from them. read more

Bought a used iPhone at CDR. They have a 2 week return policy. After a few days I notices the screen was separating from the body. The screen was a replacement screen. Took it back and the first guy I talked to said he could not find record that I had purchased the phone there. I guess the CDR bar code that I had left on the phone didn't clue him in. We argued back and forth before I finally asked to speak with someone else. After about 15 minutes the second guy found where I had bought it. He claimed the phone was water damaged. Again, I didn't damage the phone. They sold it to me just the way I brought it back. They ultimately game me my money back but treated me like a criminal from the moment I walked in the store. He also had the nerve to tell me he wouldn't sell me another phone. Fine by me as I wasn't planning on buying one! read more

A very good store to pick a nice computer

They pay top dollar for our used phones and sell only the best of used electronics. We've sold 3 iPhones here and have bought 2 phone cases. The deals happen quickly and there are tons of products to choose from in a large setting with plenty of space to walk around. read more

Got a iphone 6+ didnt notice a blemish in the screen exchanged it with no problem the customer service i received at south location was superb i think the kid's name was Ceasar or something rather was very knowledgeable in phones GOOD WORK CDR read more

I had A wonderful experience with buying and selling things here. I went to the new Northwest Expressway location and was helped by Yousef and the service was absolutely outstanding! He was very knowledgeable of the products and what I needed. I also purchased a phone, he gave a visual testing that all the necessary components and functions of the phone worked properly, and he took the time to take my Sim card out and reset my phone for me! Great staff and wide selection of games and videos! I definitely recommend it to anyone! read more

Beware. Call a friend from any phone you buy from here. I didn't and after I left the store when I tried to call my husband the IME had been locked ....I just purchased a stolen phone. When I took it back the guy (longtime employee) looked "surprised" and said, "oh, we don't sell stolen merchandise!" The manager at the cell provider down the street laughed and said THEY had to tell CDR how to check IME numbers! Good grief...also CDR will tell you one price on the phone but when you go in they have a higher number. Ridiculous. read more

I went in looking for another phone for my boyfriend. Since he doesn't have a contract I figured buying a used phone here would work well. That is if you want to pay out of the wazoo for the phone. The prices were EXTREMELY overrated!! You probably know as much as the staff does as well, but despite the lack of knowledge my sales associate seemed to be trying his best. I just have no interest in paying ten times more for used items, when I can go find them new for the same amount or cheaper. read more

Love the store! Even better staff! Great experience! I have sold and bought items here; never any issues.

Store is okay being they have the widest variety of options for the local area. For those not needing the item right then a better option while also being greatly less expensive for that matter, would be to order online as usual. CDR's policies are pretty self absorbed to be certified retailers. When purchasing a product and within the very first month it breaks you'd think they'd go ahead and honor the manufactures warranty within the first 30 days but unfortunately they won't. And I'm not talking breaking due to unknown or out of the ordinary every day conditions, I'm talking while getting into a vehicle the $35+ protective case that hadn't ever even been dropped nor even accidentally sat on, while clipped to my belt which is what it was designed to do, bound between my leg and my side and just snapped and fell apart. So at the current moment the whole protective casing is useless until going through the whole process of sending and waiting to receive a new piece from the manufacturer plus adding in the cost of shipping and handling of course. What is the purpose of being an authorized or certified retailer of a product if they can't even provide simple services for that product. Where exactly does the certification part to these authorized or certified retailers come into play? They're only certified to sell you a product they have on their shelves and certified to accept your money for those products but not certified to do much of anything beyond that. So the equivalent to the guy down the street selling items in his garage sale, awesome!!! read more

This place is horrible. The employees are rude. After a 45 minute wait in line, where I was second in line, the employee was very rude to me, saying "What do you want?" read more

The place is just fine, nice selection and decent prices. How ever the staff that is employed here are the worst!!! That right there is a deal breaker for me any where I go. I would only give one star if possible. While I was waiting to trade in some stuff for new items, they had staff just standing around talking with one another while just one guy was behind the counter. When I asked which counter to go to and trade in my kids games so they could get new ones they seemed like I was butting in on their personal time. While waiting I tried to ask if they had any camo controllers instead of the basic ones because my son like them. They just said what you see is what you get. While once again being rude about it. After finally getting to the one guy I could trade my sons games into. He was professional enough and went to another area and found my son a camo controller. While waiting also I over heard other customers having rude service as well about switching a phone over to his account. The employee argued and told the guy he didn't know what he was talking about once the guy asked to talk with a supervisor the guy told him it wouldn't do any good. I assume another employee over heard the convo and came up and tried to explain to the guy that what he wanted was not possible but once the man basically how to do their job they accomplished what the man needed in the first place. Store is decent, staff is terrible!!! read more

Very crappy service was really no help had to wait 30 minutes before getting service would not recommend

This store has a large variety of video game and DVDs. The employees are down to earth and the customer service is average. Some items may be slightly overpriced. read more

I240 store: Rude people!! If I was the owner I would be ashamed of the people I have running my store. They do not care about customers. I have shopped with them for years no problems until about 6 months ago employees are rude never wanna help you when buying stuff you have to wait an hour. Shop else where! believe this company is running a bait tactic to get new customers into the store. So I made a call to the company and asked how much they give for used ps4s over the phone no questions ask they tell me $150. I drive all the way to okc from Norman to do business with them and they tell me we can give you $110. All over their store it's posted they give $150 for used ps4s. I leave the store pretty upset so I decided to give them a call and ask to speak to the manager. Rudely the person answering refuses to let me speak to one so I again insist. After waiting on hold for 10 mins a manager comes to the phone. I explained the situation. That they could have told me we give up to $150 or change their advertising at their store so I didn't waste my time or gas driving all the way from Norman. The manager is pretty much like sorry your loss. He literally said that. No apology for false advertising, me wasting gas or the employee being rude. So I ask his name. He refuses after 3 times of me asking him he answers LJ and hung up. If they can't honor their word that's fine take down the false advertising and quit promoting false info over the phone so people like me aren't wasting their time or money. I believe instead they advertise that price to bring people in and in person it's different. All of their ps4s in stock and selling are the same price so the condition had nothing to do with this. At the very least I would have accepted a sincere apology. What happened to respecting customers and valuing them? Reported to BBB yelp and Facebook. read more

staff was rude and no one did there job i literally stood at the cases facing the staff begging for help with my eyes one girl was eating taco bell and could careless and the manager just stood there i ask for some help he ask me with what (clearly the danm cases ive been standing at for 10min) all of that for them to tell me to chck at walmart for an xr case read more