They never showed up and never even called. Also the number they sent to contact them via email didn't even work.

We have used Cecilia's service for nearly 3 years, and it's been great. The crew is always on time, and thorough. They have never damaged anything in the home, and have always done a great job. I am very particular about cleaning and they have always met my high standard. I'd recommend them to anyone. read more

The universe works in mysterious ways! I'd been searching for a residential cleaning service for months, but preferred a referral. I was riding my bike back home two weeks ago, and saw Cecilia's work van. Her team was just finishing up a job not too far from my apartment. I took this as a sign, turned the corner, and approached Cecilia (who happened to be driving the truck). I reached out a week later, booked her services, and the team cleaned my apartment this morning. My appt was scheduled for 11am. They arrived on time, and were very professional. Adulting totally got in the way of me tending to my apartment, and Cecilia's services were right on time. My apartment looks immaculate--no exaggeration. The duo literally cleaned every corner of my apartment. Reasonably priced, too. Be sure to have cash on you to tip the ladies! read more

I'm sure Cecilia has crews who do a lovely job. Our crew did not. On a couple occasions, we had to contact Cecilia, and they had to come back to clean obvious places they missed. They stood on our kitchen chairs with their shoes instead of using our step ladder. They made a mess of our linen closet and left it. Worst of all, they damaged our stove top by using abrasive sponges. Cecilia maintained they had insurance, she'd come to check it out, and she would take care of it. She never came. Look elsewhere. read more

Cecilia's House Cleaning - Damaged stovetop - Home Cleaning Near Me

Where do I start?? They are affordable but you get what you pay for. IN THIS CASE, we NEVER got it! After reading all the reviews, I decided to give Cecelia's Cleaning Services a call. I received a prompt response, an affordable quote and proceeded with scheduling a move in clean for our new home. We were not present because a family member passed unexpectedly but left a key for her and her staff to clean as we were also going to be moving in from out of town a couple days later. Walked in and after careful inspection, the bathrooms were clean! That's IT!!! Counters dusty, hardwoods dirty, fridge/ freezer dirty, the list goes on. They returned the next day to SPOT clean things I pointed out. NEVER AGAIN. I do not recommend. Cecelia was as sweet as pie on the phone but we NEVER received the glowing, cleaned home that I am reading reviews about. She admitted she wasn't present when my home was cleaned but was at another home that was scheduled before me. Why schedule me if I can't get the same services as everyone else who are so happy with their cleanings. Such a sad day for us. Out of almost $200 dollars and substandard services rendered. read more

Cecilia's House Cleaning - Floors after a move in clean by Cecelia's Cleaning Services - Home Cleaning Near Me

Bad. Really bad. This should be ZERO stars. I choose Cecilia's House Cleaning because I believe in supporting local, small businesses. What a mistake choosing this one. Upon receiving a quote for a "deep clean move out," I was concerned about the amount of time being scheduled for the job since the townhome is 3,000 sq ft / 4 floors. I responded to Julissa (daughter) that I am happy to pay more because (I thought) the job was going to be more extensive than predicted. She assured me that it would be fine. And that was my mistake - to have faith in what they promised. I should have realized that if they thought that's all it took to do a professional / excellent deep clean move out, that an incomplete job was fine by them. I "assumed" that the team would arrive first thing in the morning since this type of cleaning takes all day. When I called around 10 am, I was told that two women would arrive between 3 - 4. I (again) expressed concern that there wasn't going to be enough time and people. The women arrived just before 4 and, of course, it wasn't enough time. Like the other reviewers' experience, they had to come back the next day (which I had to take off work) and were an hour past the scheduled start time. I kept calling . . . with no answer. Finally, Cecilia texted me about their arrival time. When I said that our agreement was 8 am NOT 8:45 or 9, she replied - "Okay no today". I should have just left it at that and sent the women away when they finally did arrive. Again, like the others, much was incomplete - walls and cabinets not wiped down, light fixtures and blinds not dusted, hardwood floors not "swiffered", shelves and drawers not taken out of the 'frig to be washed, etc. I had to finish the job correctly myself. I paid ONLY because I didn't want the women who came to my home to be "stiffed" and punished by Cecilia because she's an idiot with no business acumen. I wouldn't put it past her. It's her responsibility to set the standards, schedule so the work can be done properly and inspect the finished job. The ironic thing was HOW FAST!!! I received the invoice. I don't think the front door was even shut. Funny how they want immediate payment after making me wait and for the subpar work. Moving is stressful enough. Don't add more by hiring this nonsense. (Apologies for the long review; I thought the details were essential) read more

I read good reviews and decided to try them for cleaning the apartment before vacating. They sent 2 girls who did not understand English so communication was a problem. They came late (instead of 4pm they came at around 5pm) on Friday. When you call they promise that within 2 hours they have to finish the cleaning. But it took them 3 hrs to clean an empty 1 bed apartment. After they finished both of them demanded more money, the deal was made for $150 but they wanted $200. Apparently i had to pay $180 to them because they wouldnt leave. I tried calling their owner but she did not bother to respond to clear the mess. They did not clean my vents, light bulbs and cleaned only few of my cabinets. I would not recommend their cleaning services to anyone. read more

Cecilia's house cleaning is great! We decided to get a cleaning service after having a baby. We are so happy we did it. Cecilia will come any frequency you request and does a thorough house cleaning. They even clean the refrigerator and oven every time! She will also go above and beyond to fulfill any request. We had a few spots on the carpet and needed to steam clean it but didn't have the time. She agreed to do it with no hesitation. She also came referred by several friends as trustworthy and reliable. We've had the service for six months and had no issues. I love coming home to a clean house and we are so happy with the service. read more

Celia and her team are reliable and do excellent work. They are very thorough and will clean using the products you provide or will use their own. It's always a pleasure to come home to a spotless house. Thanks Celia! read more

Cecilia's team has given our house a thorough clean twice a month for the last 4 years. Cecilia is responsive by text when we make requests and suggestions or need to request scheduling changes. read more

When I moved into my building I noticed a few different cleaning crews with different company t-shirts. I figured if my neighbors trusted them, these were the cleaners I should call first. I got several phone numbers, but Cecilia was the most responsive and had very reasonable rates. We've been with her about 2 years now and have been very happy. I like that it's usually the same handful of ladies (not always the same 2, but the same 4 or 5), and they bring most of their own supplies AND their own big vacuum. That's a lot less stuff for me to keep on hand. Beyond being good at their jobs, Cecilia's staff is friendly, respectful, and overall easy to work with. And it's always been easy to reschedule when needed. Overall, it's a treat whenever they come to clean, and something that my husband and I both look forward to. read more

We have been using Cecilia's services for about four years and couldn't be happier. They are thorough and professional, and coming home after they've been in to clean is always a treat. I have given them raises more than once because they do such a stellar job and still feel like I'm getting a great deal. They are flexible with scheduling changes. Friends who use their services have been similarly thrilled! read more

I love walking into my home after Cecilia's team has finished cleaning. It's like walking into a spa, but that spa happens to have all of your favorite things (and people) in it. They're thorough/detail oriented and care for my home as I would. We've been a regular customer for nearly two years and we recommend them to anyone who will listen! read more

We booked a house cleaning weeks in advance based on the good reviews - we needed our house cleaned up before an in-law visit and booked them for a day before their arrival. I got a confirmation email the day before, but no one showed up at the scheduled time and no one answered my phone calls, texts, or emails. read more

We've tried many other cleaning companies and this is the best! They are great to work with and have been flexible with us on a number of occasions. Cecelia herself is fantastic and the crews have an amazing attention to detail. I can't say enough good things about them! read more

I have been using Cecilia's Cleaning on and off for a couple of years. They are fast, detail-oriented, and very accommodating to various requests. I have them clean my apartment and also my rental properties. Cecilia is fast at responding when I need the place cleaned for a showing for new tenants. read more

I have worked with Cecilia's for a couple of years and have had great experience. They do a very thorough job. Highly recommend.

Cecilia is always so easy to schedule with, and the crew is always prompt and VERY thorough. We have always been more than satisfied, and would highly recommend them! read more

Outstanding! Cecilia and her amazing crew did a deep clean on my condo and it sparkled from floor to ceiling. I will be scheduling regular cleanings with them after experiencing their meticulous work. Look no further for your trusted, professional cleaning service! read more

Cecilia, Julissa, and their team do an amazing job! They have been extremely reliable and accommodating for over a year. They do a deep clean every time and don't cut corners or leave anything untouched. I wont use any other cleaning service after discovering them and highly recommend working with them. read more

Cecilia and her team have been with us for several years and have always done a great job! Not an easy task since we have 2 cats, a dog, and a toddler to cleanup after. :) On the seldom occasion that something was not done to complete satisfaction, she would always make it right. Highly recommend their service! read more

Cecilia and her crew are great! We have been using them for over 4 years and they are very thorough, reliable and competitively priced. They are also great about rescheduling or shifting the timing of appointments, even with little notice. Highly recommend! read more

Cecilia and her cleaning crew are the best! They are very reliable, meticulous, trustworthy, and reasonable people based on my experience over the last couple of years. Their rates is very reasonable and I am very satisfied with the service that they have provided so far. Can't find anyone else better them. read more

Cecilia is a wonderfully caring and capable owner and manager. She listens to feedback and makes her service even better. Her employer reflect her values of care and hard work. They look after me well! read more

I've been using Cecilia's service to clean my house for five years now! I feel very lucky to have found such a reliable, diligent, and reasonably priced cleaning service. My house always looks lovely. I appreciate that Cecilia is very easy to communicate with via text, and she is very flexible about changing cleaning dates or times and adjusting the routine as needed. She and her crew are always very nice and friendly too. Thank you for all your hard work, Cecilia & crew -- you make my life 100000% better! read more