I dropped my vehicle overnight and it been there the whole next day and still did not get service…read more Then when I go get my vehicle, they seem to not even care. Very poor customer service

Quick and great prices and service for all my simple tire fixes like a nail or a flat.read more

spent too much money trying to fix my truck. They told me that I only needed some bearings. In the…read moreend, they couldn't put the engine back together and I had to buy another one. The day they delivered it to me, the air conditioning didn't work and they wanted to charge me to fix something that they themselves created.

This place is a joke. Do not take anything to these people. They will rip you off!!!…read more I dropped my truck off for some fluid services and a couple other things to check out. They quoted me $1200 to do my front and rear differential, and my transmission fluid!!!!!!!!!! All the while they held onto my truck for 4 weeks!!!!!!!! Come to find out, after week 4, I had enough and went in and found out they haven't even touched it!!!! I payed zero dollars and had a month of my life wasted and they just act like it's no big deal. WORST SHOP IN THE AREA. AVOID!

This place is awesome! It's a brand new facility with all new equipment in beautiful crime free,…read moreOlive Branch, MS. The staff that is eager to please and it totally shows. If I need anything tire related I will come here from now on. I recently had a kid with a flat tire on a set of pretty old tires so I just decided to replace all four of them. She was closer to Southhaven so I just hit up that location for the new set. I had a fantastic experience there as well. This was my first experience with DT. I owe them a review too! So, my daily drive car is a Tesla. My normal repair shop pissed me off when I had a flat, as he laughed at me and told me he doesn't work on Tesla's. I won't call anyone out, but the name of the shop rhymes with Your Towne Automotive. So I am shop homeless at the moment still, you see. I don't dig franchise repair shops, but this one is brilliantly executed. I woke up and got ready for work last week, went outside got in my car and got an alert of low tire pressure, 2 PSI. Called up the shop and confirmed the do work on Tesla vehicles. I told them what was going on and I would be there soon. They said "cool".... I filled the tire with air and it held, so I drove to the shop. Arrived, was greeted in the parking lot and got set up in the system. My total wait was like 37 minutes, roughly, LOL. Dude brought me my car and was like "here you go".... I said "I need to pay you, bruh". He says "we don't charge to repair the tire if we can just fix it". What?!?!?!? You just earned a customer for life. I love this place and all of its locations so far! '24 - 79/102

Discount Tire as a whole has better customer service than any other company I've purchased from. My…read morelocation specifically has amazing cust service, a large selection of tires and some of the best prices around. I ordered a tire that was discontinued, so an employee called me and informed me they no longer sell that tire, but have a similar one in stock that they can put on the same day. The tire was more expensive but they gave it to me for the same price. They put it on but the tire didn't match my others. I said I wanted 3 more of the new tire so they gave them to me for the same price as original. That type of service keeps me young back. I only go there now for all of my tire needs.

I wish I could give a negative star! took my truck in for 4…read moretires and alignment. Ed the Manager was anything but helpful. Broke 2 of my studs on my wheels and tried to tell me it was not their fault. I am a car guy and know better. Held up my work vehicle for the majority of the day and now the wheel weights fell of 2 of my rims. horrible experience!!!!!!!

This is the worst experience I have ever had with a repair shop. They put my gasket on incorrectly…read moreand my car gushed oil for a day. When I brought it back to them they admitted that their technicians did a half effort job and did it again. When I had problems later and took it to my car's dealership, they told me that Pep Boys put on a gasket 2 sizes too big and fastened it with silicone and broke 3 screws. They were inconsiderate of my time and money. TAKE YOUR CAR ANYWHERE ELSE IN OLIVE BRANCH. DRIVE TO MEMPHIS BEFORE YOU TAKE YOUR CAR HERE.

great service from Rodney today. quick in and out service. Friendly and welcoming, informative on…read moreneeded service but not too pushy to sell or buy today.

Very bizarre. They won't tell you the price of the oil change with knowing your VIN number. Suggest…read moreanyone else.

Extremely disappointed with my experience at Gateway Tire & Service in Olive Branch…read more I brought my 2022 BMW X3 in for a routine oil change and left being told my vehicle was unsafe to drive due to alleged stripped threads and a damaged oil filter housing. I was advised the vehicle needed major repairs, and I spent hours calling around receiving repair quotes totaling thousands of dollars. I had to go a whole day without my vehicle because they drained the oil and said the car couldn't be driven period. Thankfully, I had the vehicle towed to a BMW/euro specialist for a second opinion. After inspection, they determined there was no catastrophic housing failure and were able to properly install the filter/cap, complete the oil service correctly, and return my vehicle the same day. What was most frustrating was the amount of stress and panic this situation caused unnecessarily. Being told your vehicle is undrivable and may need thousands in repairs is serious, especially when that diagnosis turns out to be inaccurate. I strongly encourage anyone with a European vehicle to seek a qualified BMW/euro specialist for service and second opinions before authorizing major repairs.

Went in for oil change and tires. They did great. Front counter folks are friendly and informative…read more Good atmosphere if you have to wait. Prices are good as well.

The employees are very attentive and polite. This attitude has been reinforced by supportive…read moremanagement. Always go to this location even though I live in Memphis.

Went there for oil change as I always do to get the oil changed. This is a top notch place. Very…read morepleasant people and they only suggest services that you need.