Thank you and shoutout to the team here. Was driving from DC to NYC and had a loss of tire pressure…read morealong the way. Pulled over here and they got patched in about 30 minutes for the cost of $20. Saved me a lot of time and money. It was much appreciated! Staff were also very friendly, offering coffee and water while we waited for the service!

Crouch was great. I ordered tires online and had them delivered to the shop. The process was…read moreseamless. Customer service was top notch and my vehicle was taken care of promptly. The price was very fair and I will definitely be back.

Poor communication and bad service. Asked for pricing for basic oil change, the reply was vague…read moreand curt. After service I requested a printed receipt and was told it was emailed, also had to request windshield sticker for milage and date for next oil change. What a shit show.

Urgh. My Mazda is the first car I've purchased new and we take excellent care of it. You'll find my…read morenose in the manual checking to make sure that we are to date on specific services and updates. For that reason, I'm so loyal to the dealership who meticulously cares for my car like I do. We were attended to by Derek, who explained the services, and Taj who did the manual work. These gentlemen were TOP NOTCH. Derek was friendly, laid-back and informative. He ensured that we understood his job is to tell us about the services they can provide but that we shouldn't feel pressured to get them done immediately. His demeanor immediately gained our trust and made him feel like a credible serviceman. We waited approximately 5 mins for service. The oil change was $78 and took around 15 mins. Derek explained the two options for oil and that once you go full synthetic, you can switch back to the lower quality. Bingo-- we learned something new! He also taught us where to find the manufacturer's recommend tire pressure. Knowledge is powerful and I sincerely appreciated the way Derek transferred his knowledge to us. Our oil change is complete and we're already several hundred miles into our road trip. No signs of issues at all. I've had plenty of issues at Jiffy Lube and generally wouldn't trust a quick service like Valvoline but this made me change my mind. Hats off to you, gentlemen!

I had a water pump installed at Chestertown Auto Parts/Marine in January 2026. In April 2026, my…read moretruck broke down in the Annapolis area due to the water pump being defective. Unable to drive to Chestertown, I had the part replaced at another dealer. When I reached out to Chestertown Auto Parts/Marine, I was informed that Chestertown Goodyear would not honor any warranty because I didn't bring the broken down vehicle back to their shop. I was given a general Goodyear number to call for reimbursement, but was told since the Chestertown location was an independent Goodyear service center, I had to contact Chestertown again for assistance. I called and left a message but received no call back.

TERRIBLE SERVICE. They did extra work without asking and the owner quite literally ignored me when…read moreI went up to the desk to ask why my tire balancing was taking 3 hours.

Customer service was spot on and the outcome of repairing my a c was handled with care and…read moreperfection! I will return in a few weeks for another service. Thank you Dashawn, Marcus, Bill. Dan and Cynthia. Nina Reese New customer - 6/13/26

They were very very busy with 6 people coming in after me, however my tire repair appointment kept…read morein good time with professionalism. Thanks Cynthia & Dashawn and crew.

They were totally straight forward, helpful, and thorough. They came highly recommended and I now…read moreknow why. My 1995 Ford Taurus wagon has never run so well. And, their prices are reasonable. Even if they weren't, I would go back.

Disappointed with the diagnosis of my flat tire. Was told it was the Tire Pressure Monitor Sensor…read moreleaking and paid $120.00 for install of a new one. Driving home, I was still losing air. When I went back to Scotti's they found a "pinhole leak" that was not found the first time. It was plugged and fixed. I was not offered to see what caused the hole in the first place. Just disappointed. Have dealt with Scotti's before with no issues but not happy with this visit. Jim Jacono Middletown, DE

I went way too long without an oil change, which I really don't normally do, and my normal shop…read morecouldn't see me for several days. I went to Valvoline instead. It was super quick and easy - you stay in your car, and they take care of the oil change in about 15 minutes. The staff were helpful, cheerful, and professional. The only drawback was the price, but I asked the guy if I could find any coupons online, and he was able to help. I hope to do a better job of planning ahead and going back to my regular guy for this kind of maintenance, but I would definitely recommend this service if you're in a hurry or overdue for maintenance.

Really slow and inefficient lines and queueing. Don't go here on a Sunday unless you want to wait…read morean hour. You will get placed in one of four lines on busy days and you could get placed in a really slow line or a fast one. This is due to the geometry of the driveway at the facility. Wonderful staff but your wait to get in a bay is a series of coin flips. Good luck!

He's fair and honest. And his rate is much more reasonable than the dealership. Highly recommended!read more

Jim responded quickly to my request for an oil change and scheduled a time that was convenient for…read moreme. He pointed out some maintenance items that will need attention in the future and even replaced the headlight lamps in my CX-5 which is not an easy thing to do. He also rotated the tires for free. I heartily endorse O'Briens for your auto needs!

Amazing service! I came in with a weird issue and Johnny got me to a place where I can get back on…read morethe road and drive. He even refused payment, a real stand up guy.

Honest, fast, skilled auto repair. Fixed my simple (for him but hard for me) problem in 2 minutes…read more Best in Cecil County.