I had an amazing experience at Prime Care Auto. Both times I have brought my car, it has been ready…read moreprior to the estimated time. Siwan ensured to explain every step and why certain things were required/recommended. Additionally, he ensured to show me how the cost was calculated (we all know car repairs can be pricey but he also makes sure that you know where your money is going!) I even received videos explaining the work being done on my car as it was done. Finally, the waiting area was very well-designed and comfortable. These added details were the cherry on top of an already amazing experience! Honestly one of the best experiences I have had. I will definitely be taking my car back when additional services are needed!

I've been meaning to write this review for a while, but life has been busy. As a single woman and a…read moremother, it can be really hard to find a mechanic you can trust without feeling like you're being taken advantage of. Unfortunately, that has been my experience more times than I'd like to admit. The first shop I called gave me a bad feeling right away based on their customer service, but I still made an appointment. Afterward, I checked their Yelp reviews and was shocked by how many negative ones they had. That didn't sit right with me, so I decided to get a second quote. I already had a good idea of what was wrong with my car based on past experience. When I called this shop, the difference was immediate. They were professional, respectful, and didn't argue with me or try to upsell me on unnecessary repairs. I specifically looked for negative reviews--and there were none. I dropped my car off early that morning, and they gave me a clear time estimate for when it would be ready. They even sent photos of the issue. While I didn't fully understand what I was looking at, the fact that they were transparent enough to share images--knowing I could easily research them--told me everything I needed to know about their honesty. I don't remember the technician's name, but they took great care of my foreign car, Lexi, and I'm beyond relieved not to be driving around with grinding rotors anymore. I truly appreciate their professionalism and the way they treated me as a customer. Every single mother needs a mechanic she can feel safe with--and I'm so grateful I found one. Thank you all for your help.

5 Star - absolute great service...a real professional...get in-get out fast…read more.. honest...reliable...highly recommend... John is extremely friendly, and you can tell that he loves cars. While I was there a short time, John had to move one of the cars he was working on. I never saw the car he was driving. I heard the car coming. Everybody heard it coming. The roar was beautiful. It sounded like a muscle car. John made this possible. He can do it all. I am definitely coming back.

I highly recommend White Marsh Muffler and Brakes to anyone looking for an Experienced and…read moreEffective auto mechanic. I had an issue no one else could fix. It was with a Cadillac I inherited from my father. This was the only place that could fix it. Not only did he fix it, but he spent time with me explaining in detail, issues I need to look out for and what could happen. I was extremely impressed with the service and I was very pleased with the level of KNOWLEDGE of this kind Angel here. :-) I am very grateful to him.

Thank you Pep Boys team for taking care of our vehicle. I had no appointment, engine light on, and…read moreI walked in. I left it, they said they would take care of the car in the morning. They diagnosed the problem, communicated the amount it would cost and fixed our vehicle in a timely manner. The staff was great, especially Chris!

Overall, the service was good, but there was some miscommunication. Perhaps the Front desk guy…read moredidn't provide enough information about the estimate, which led to some confusion. The technician worked quickly; however, there is still an air sign after I drove some miles as requested. They may not have checked the door pillar for the recommended air pressure.

Very communicative and thorough, it's appreciated. They even had a tow company they work with to…read morehelp, who was also very respectful and cooperative.

I got serviced by them a while ago but all the guys there were great! Joe and both Mikes were very…read morekind and did a great job. Their diagnostic is far more reasonable than you'd get at a dealership. Everything was awesome, looking forward to seeing their business grow in the future! Wanted to leave a review on yelp since they just moved locations. Make sure you go to the location in white marsh!! I got directed to the wrong one but they stayed after hours so I could pick up my car!!

Great Service and Repair shop. A little out of the way for me living in the city but well worth it…read morethanks to the great staff. Very fair and honest which in the automotive industry seems to be a thing of the past.

Jerry and Lou are the best. An honest mechanic is hard to find in this town and these guys are not…read moreonly good at what they do but honest and genuinely good people to boot. Plus, Jerry is a Cowboys fan. Woo-hoo! Always worth the trip to Phil &Rick's.

I can't say enough good things about Tito's Auto Care. From the very beginning, everyone treated me…read morewith kindness, patience, and respect during what has been a very stressful experience with my car. They took the time to explain everything, answered all of my questions, and never made me feel rushed or like I was a burden. Even when my car continued having issues, they stayed committed to helping me through the process. Their honesty, professionalism, and genuine care meant so much to me. It's hard to find a shop that truly cares about their customers the way they do. If you're looking for an auto repair shop that treats you like family and stands behind their work, I highly recommend Tito's Auto Care. Thank you all for your hard work, your patience, and for showing so much compassion. I truly appreciate everything you've done for me!

I'm pretty rough with my car, so I did a lot of research to find a proper affordable mechanic and…read morerefuse to go anywhere else. At Tito's you can drop your car off and they can shuttle you anywhere you need to be (within a 10min radius). I usually get dropped off across the road to get lunch. I've been here a few times and I've always been happy with their work. They replace and cut keys if you need more copies, do both standard and drum breaks, and more. Truly full service. And they're honest about the cost of labor and replacement pieces. The waiting room is kinda rough and cold so you can ask to sit in the office with the lot puppy they found and adopted this year. She's so well behaved. While I was waiting I got to talk with one of the co-owners and they're super friendly, you'll find good conversation with most of the folks here. They check in as they work on your car if they find any additional issues.

Excellent service always!! I really love the family oriented business that Welch Automotive…read moreServices are, and how well they meet the service needs of the customers. My wife and I always have our vehicles serviced with Welch Automotive, and Gary and the family know us well. The crew are always polite and courteous as well, making you feel welcomed.

We have been so pleased with their services and reasonable prices. I can drop my car off and they…read morewill take me home and pick me up when the repairs are complete. Extremely nice people to deal with. So glad they were recommended to us.