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Crouch Automotive

4.4 (19 reviews)
Open 8:00 am - 5:00 pm

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Services - Crouch Automotive

Check engine light

Engine oil light diagnosis

Auto general diagnosis

29 More Services

Auto noise diagnosis

Tire Pressure Monitoring System diagnosis

Auto no-start diagnosis

Auto vibration diagnosis

Auto diagnosis or inspection

Auto pre-purchase inspection

Auto maintenance

Auto fluids and filters maintenance

Fuel system cleaning

Oil changes

Auto wheel alignment

Auto repairs

Auto battery or electrical system repair

Auto brake repair

Auto engine repair

Auto exhaust repair

Auto HVAC repair

Auto light repair

Auto steering and suspension repair

Auto transmission repair

Auto wheel and tire repair

Routine automotive maintenance

Transmission leak inspection

Tire balancing

Tire installation

Tire repair

Tire rotation

Tire Pressure Monitoring System repair

Wheel alignment

Crouch Automotive Photos

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Recommended Reviews - Crouch Automotive

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Reviews With Photos

Blown tire
Priscilla D.

I have had a few issues with my Jetta.. they have been amazing fixing my baby!! My ol Betsy has taken us far. I'm looking forward to continue business. Thank you for fixing our ride when needed

Manny O.

This place is a life saver. Had a flat tire driving up to New England. Walked in they were able to helped me right away. Very kind,Wonderful folks. Thank you

1995 Firebird

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6 months ago

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Joanna C.

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1 year ago

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Joanna C.

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2 years ago

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2 years ago

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3 years ago

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4 years ago

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2 years ago

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2 years ago

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6 years ago

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3 years ago

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7 years ago

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7 years ago

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9 years ago

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8 years ago

This place is amazing. They got me in the same day, checked my car, gave me an HONEST estimate, and had me on my way. They were great!

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8 years ago

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12 years ago

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9 years ago

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15 years ago

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12 years ago

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Review Highlights - Crouch Automotive

I've come to realize that Maryland inspection is pretty intense but I've never felt over-charged.

Mentioned in 2 reviews

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Chesapeake Service Center

Chesapeake Service Center

4.5
(8 reviews)

What started as a simple tire installation ended up ALMOST KILLING ME! BEWARE OF THIS SERVICE…read moreCENTER! Came in for service to get tires installed after purchasing them on TireRack. Tire Rack recommends this service center as a premier installer. BIGGEST MISTAKE EVER! (MORE BELOW) Scheduling Service Scheduling service was not difficult at all. I spoke to a representative at this service center and set up an appointment with ease. I spoke to them on a Tuesday and had a service scheduled for Friday morning. The cost to install four tires was about $100. One reason for the loss of a star is because there is a coupon on their website for $20 off of $100 or more in service that the representative did not mention. I had to ask them about it to see if it applied to this service. The service representative said that I could use the coupon and sure enough when the final bill came, it came with $20 deducted from the final cost. Total: -1 star (4 stars) Waiting Area When you first enter the service shop there is a front desk / reception area with chairs. After I checked the car in I sat on the chairs in front of the reception area thinking that was the only waiting area. Later, when I was looking to see if there was some sort of vending machine or water dispenser did I find that there was an entire waiting area inside of the service center that the front desk receptionist failed to mention existed. Minus another star. Total: -1 star (3 stars) Service I brought the car in at about 9AM and was out in a little over an hour and a half. Although there was only one car ahead of me, I was told ahead of time that tire installation usually takes about an hour so a thirty-minute overage is not far outside of the anticipated time. Total: 0 stars (3 stars) PROBLEM Prior to bringing the car in for the tire installation, I noticed that the brakes were making a noise. I specifically asked if the technician could take a look at the brakes. The lady who worked at the front assured me that they would take a look. After the technician dropped off the paperwork I asked her again about the brakes to which she replied (based off of the technician's report) that there was nothing wrong with the brakes. She reiterated that had the technician found any issues with the brakes they would have noted so in the report/receipt once they handed it off to her. Yesterday, my brake pedal started sinking and the brakes were not engaging fully while I was driving southbound on I-95. I had the car looked at and the technician found that the brake pads were completely worn out causing the calipers to break off that led to all the brake fluid draining out of the vehicle. With my Ford E-350 being a front-wheel-drive vehicle, the technician said that there is no way that the brake pads and the calipers in the REAR of the vehicle would have worn down to that point within a couple of weeks. Especially considering the fact that the car is driven only 2 times a week. I am not sure how much trust and respect should be given to an auto service center that can't even see that a brake pad is worn out. Furthermore, I trusted them with this diagnosis that could have ended up causing significant physical harm to myself and others. This is a church passenger vehicle that is used to carry sometimes as many as 11 passengers at a time. Luckily this problem occurred without any other passengers on-board. However, this could have become a very large catastrophe. Please BEWARE of this shop and beware of the work they do. Total: -2 stars (more if possible) (1 star) CONCLUSION: This shop has great reviews from other customers and this may have been a one-time anomaly. However, I felt that future customers should be made aware of this situation and should be able to make an informed decision as to all the positives and NEGATIVE aspects of this auto shop. While this is a service center that does Maryland State Inspections for safety, I want to call into question the thoroughness and validity of the work they do in inspecting vehicles. What should have ended up simply being a brake pad and rotor change ended up costing double because of caliper destruction. I hope that the management and ownership of this service center get a chance to review what happened and make the necessary changes to the work they do. This is the prime example of a service center haphazardly and negligently checking vehicles that put people's lives at risk. This should NEVER happen again.

I could not be happier. I found this facility in google when I needed clutch work on my 2005…read moreSubaru. Kerrie was very helpful in making me feel like a valued customer and was able to have my car looked at very quickly despite the long waits other mechanics had. The mechanic working on my car, Chris, was knowledgeable and I feel took extra care to make sure things were done right. I can't recommend this place enough. The prices were VERY reasonable and the work done was perfect. Thanks again for a great first experience. I will be back with any other car issues I have.

Crouch Automotive - autorepair - Updated June 2026

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