Customer service was spot on and the outcome of repairing my a c was handled with care and…read moreperfection! I will return in a few weeks for another service. Thank you Dashawn, Marcus, Bill. Dan and Cynthia. Nina Reese New customer - 6/13/26

They were very very busy with 6 people coming in after me, however my tire repair appointment kept…read morein good time with professionalism. Thanks Cynthia & Dashawn and crew.

I have to be honest, I'm not terribly impressed with this shop at all. Came here for an oil change…read morerecently and was hoping to talk about/schedule a future appointment for a big job I have, could be a big job but easy enough for them. They were just like all the other shops in essentially being set on thinking the actuator needs replacing when I clearly said I ONLY wanted to bleed the brakes first to see if that worked and if not we would talk about replacing the actuator or other fixes that have helped other folks with the same issue. Guy really didn't try that hard to help, said because they don't have the scanner tool needed, I have to go to Toyota. Dude, the scanner is available on Amazon for $150ish. I have it. I hit up some local mechanics that were more than happy to do the job. My other issues is how you used NO protective covers when getting in my car. I had to wipe everything down and it STUNK until I gave it a full clean. Not professional. Also, right after my appointment, all of a sudden, I have a few spam emails, so they also sell your information as well. Guys. Be more noble. Y'all lost a big customer at that oil change. I had 2 other cars from my house that y'all could have been the main dudes for. Not now! I need someone who wants to work, does it well, and owns their work. Not tell the customer to go to the dealership for every little thing over what? Liability? Guess y'all have a lot of issues with that then if your selling information off. Take care y'all.

I've been using these guys for years and I've always had a great experience. I usually have my…read moreservice completed, while waiting and it's always comfortable and quick. Thank you Fred Drake Automotive!

My wife texted me in the morning telling me that she had a flat tire so I went in to see her car…read more Once I saw the damage, I was sure I needed to bring it to a shop to fix. I found Diamond Town Tire Repairs by looking up various local shops and they seemed the most promising. I got the car in there and the staff was very accommodating. I just waited in the seating area, which was very comfortable, and it took about 45 minutes for them to fix it up. Apparently, there was no puncture in the tire and it was just a loose O-ring. They staff didn't try to push any additional purchases on me and the fix only cost me $20. Great service and great work!

Beware! I let this shop do extensive front end work to my truck. They released it to me 3 times not…read moredialed in. Each time the truck uncontrollably drifted into oncoming traffic. They had the truck in their shop for a total of 30+ days. Finally they called in a former employee who finally got it right. Certainly sounds like they don't have certified technicians doing their work. I dropped over $5k at this place. You are putting yourself in danger if you use this shop.

They were able to get me in same day. They were also extremely helpful and well worth the money…read morespent! Hank was great and this is our 2nd time going there.

I dropped my car off for an oil change and a tire rotation early in the morning before the shop…read moreopened. So when I did not get a call by 4 pm. I went and asked was my vehicle done. When I arrived my vehicle was ready. I was not able to get my vehicle until the next day because this was my second vehicle and it was only me. So when I came back and started up my car. I had a big warning sign on pop-up on my screen DRIVE TRAIN MALFUNCTION. Drive moderately. I call Mr. Tire and asked why no one saw this warning. The man at the center said that it was no note in the system stating that there was any problems. First no one called me all day about my car and now my car has a malfunction. This place use to be great and I had no problems. Now it is a horrible place to bring your car. I now need to find a new place to take my car.

Pull up to the shop on a Monday morning after Triple A put my spare tire on my car due to a flat…read more They discovered Triple A had made multiple mistakes - a new tire was needed and parts to replace what triple. They didn't have one of the parts but made calls till they found one at another store and had it delivered - about 1.5hrs later - we were back on the road and headed home. Great customer experience and efficient staff - they worked fast to get us back on the road.

I stopped to get a plug for a screw in my tire. No appointment staff was very friendly addressed…read morethe issue . I tire was plugged and done in 5 minutes. No charge for the service . Will be returning for future service's.

Let me start by saying my car is 14 years old. I love my car...still! It's my favorite. The thought…read moreof having to get a new car makes me sad. Last week when I got a new message on my dash my thought was immediately "this is it, this is the end." I called SSA and told them the message. They suggested I get my car towed there to avoid any possible damage. Again, I thought this is it. I got my car towed there and that same day I got the call. There was a fix - no worries! I proceeded to have some other maintenance work done at the same time as like I said, I love my car. I picked up my car last night and it feels like a new car again. I have been going to SSA since they first opened and I don't trust my baby with anyone but them. They are honest and trustworthy. Thank you SSA for taking care of all of our vehicles!

Fantastic customer service. They know their stuff. Not trying to up sale you. That are fair and…read moreprovide great care to your vehicle.

Poor communication and bad service. Asked for pricing for basic oil change, the reply was vague…read moreand curt. After service I requested a printed receipt and was told it was emailed, also had to request windshield sticker for milage and date for next oil change. What a shit show.

Urgh. My Mazda is the first car I've purchased new and we take excellent care of it. You'll find my…read morenose in the manual checking to make sure that we are to date on specific services and updates. For that reason, I'm so loyal to the dealership who meticulously cares for my car like I do. We were attended to by Derek, who explained the services, and Taj who did the manual work. These gentlemen were TOP NOTCH. Derek was friendly, laid-back and informative. He ensured that we understood his job is to tell us about the services they can provide but that we shouldn't feel pressured to get them done immediately. His demeanor immediately gained our trust and made him feel like a credible serviceman. We waited approximately 5 mins for service. The oil change was $78 and took around 15 mins. Derek explained the two options for oil and that once you go full synthetic, you can switch back to the lower quality. Bingo-- we learned something new! He also taught us where to find the manufacturer's recommend tire pressure. Knowledge is powerful and I sincerely appreciated the way Derek transferred his knowledge to us. Our oil change is complete and we're already several hundred miles into our road trip. No signs of issues at all. I've had plenty of issues at Jiffy Lube and generally wouldn't trust a quick service like Valvoline but this made me change my mind. Hats off to you, gentlemen!