We rented a furnished apartment for six weeks while my husband was undergoing treatment at Memorial…read moreSloan Kettering nearby. The apartment had everything we needed (they even accommodated us with a more privately situated unit as our dog has never been in an apartment complex) but more importantly the staff here honestly cares about their community! I lived in many an apartment complex in my 20s and has never encountered one got fosters such a sense of community and honestly cares about their residents... even their temporary ones! Any need I had (dishwasher repair, package acceptance at the office, etc.) was handled immediately and followed up with me after completion to ensure I had no further needs. As my husband is immunocompromised, we were unable to participate in any of the monthly events that they offer however, they beyond events that they put on to bring the community together (yoga every week, bouquet making for Valentine's Day, trivia night with snacks, potting & painting, decorating a flower pot and planting a plant into it etc!) I've never experienced another apartment complex that even has these types of events much less puts so much thought into them! The dog park on property was clutch as our dog is not used to having to be on a leash all the time ... so having an area where she can romp around and play was amazing! They also have plenty of grassy areas to walk within the property and dog waste bag dispensers all over the place. We thoroughly enjoyed our stay here, and And cannot say enough about the staff , their communication, friendliness, and caring! 100% would stay here again in a heartbeat!

handsel did an amazing job at fulfilling request. My heat was not working and he came and exceeded…read moreany expectation. When the heat did not work he came with a space heater and later checked in to be sure the heat was functioning.

I've lived here for 4 years and couldn't name a single complaint. Barbara the property manager is…read moreamazing always on top of things. She has always been very responsive and makes herself available when needed. I only had 1 maintenance request ever and it was handled within 24 hours, called after work one day and they were at my door first thing the next day to repair and solve the issue. Grounds are always upkept and nice and they stay on top of things when there is snow on the ground not just clearing it when it falls but cleaning up more during the day when there is less cars in the lot. Everyone I've meet here is very friendly and nice. I couldn't ask for better neighbors or a place to call home. Apartment I moved into was freshly renovated, new cabinets, new counter tops, new appliances, new deck. If you're looking for a place to call home in the area you can't beat when they offer here.

My son and I moved in our apartment on August 1, 2024. Our neighbors are amazing. The grounds are…read morewell maintained and Barbara is extremely pleasant, helpful and warm. I absolutely enjoy calling Birchview Gardens home. Might I add, I enjoy going on late night walks because there is so much lighting that allows me to feel safe. Great place to live. Cheers to you joining our community. :)

The maintenance Team at the Higjlands is always 5 star service. Thank you for your kindness!!read more

We were scheduled for a tour of a 1 bedroom yesterday. When we arrived we were greeted by Ella. She…read morewas very sweet and knowledgeable about what was available and what we were looking for. Hands down this is one of the best properties we've toured in a long time. Thank you Ella for helping us fall in love with our soon to be new home!

I've had a fantastic experience with my apartment over the past year. The location is…read moreperfect--close to schools and very family-oriented and the maintenance staff is great !! Gabrielle, the leasing agent, was incredibly friendly and patient. She answered all my questions and made the entire process smooth. Thanks to her, I found a place that truly feels like home. Highly recommend!!

The management office always acts like they are Queen!! I reported the missing of handrail in front…read moreof the unit. She replied she would contact the workers. For a month I reported it (in fact, the missing had happened for more than 5 months!!) they did nothing! Poor management!

We recently moved in to The grove Somerset…read more This is a great location...Apartment is beautiful and a very peaceful place to live and nearly everything you need is nearby. Anthony (leasing officer)has been wonderful throughout the whole process. Crystal and Mark were very helpful with are maintenance issues ..Any issues get resolved through their system promptly and it's a straightforward process. They are extremely professional provides great communication made our move in process smooth as ever. Even after moving in they were very attentive to all our needs and requests .. Maintenance is also great always available to help you with a smile making sure everything is well kept and in order.

This is a difficult review to leave. When we moved in 2018 we were excited -- family friendly…read morecommunity, knowledgeable staff, clean community, prompt maintenance responses and repairs -- all of that changed when the complex changed hands from Avalon to the Grove. The complex is now mostly college kids who rev their loud cars at all hours of the day or night and have loud raucous parties that will keep an infant awake. The front staff has not been consistent and does not appear knowledgeable at all. We asked a question and received 3 different responses; they seem friendly until you move out -- then they become adversarial when you question a host of unexpected charges. There's no prorated rent upon move out despite the 60 day notice of when move out occurs. They charge additional rent the next month even though the dates on the lease should have been covered with that month's rent. The community has nice landscaping but you have to watch your step as people do not clean up after their pets along the grass and sidewalks. Maintenance comes at their own timing. We understand that they're short-staffed, and when they come they complete the job, but it can take a few weeks before the request is addressed and completed. For the price of rent, it may be more cost effective to rent a house. The conditions of the apartment are not worth the price. The cabinets have veneer that peels off revealing particle board, the plumbing stinks, and the toilet plugs often despite nothing solid in the toilet. This is just a review of our experience. Despite our bad experiences there are 2 superstars which were the light here: Ana Nieves and Zef, the maintenance supervisor. We are grateful for them.

This is a great place to live. It's quiet, well maintained, safe. Gym, pool, tennis/ pickleball…read morecourt are included, as is a dog park and club room for residents. Maintenance responds quickly to any issues

Once you signed the lease real faces come out,…read more Management is rude, unethical and unfair. Make sure to have clear communications with them as they not willing to explain things in detail and eventually it will be on you, they don't and won't accept their faults and will try to throw on you. I'll be reporting Franklin Green Owners LLC and three persons from current management to BBB and consumer affairs with all documentation and call recording. Lot of ongoing bad things happened inside the community and they don't or reluctant to report it to current tenants

Nice place to live, but the apartments are a bit dated. They should really consider updating the…read moreunits with updated appliances and do something with old kitchens and bathrooms. The price goes up every year and no upgrades are done to the units. Other than being old and a touch pricey for what you get, its a nice place to live.

I moved here in 2018 with a price of $1575 with my small dog extra $50 i had nothing but problems…read morewith my apartment i had flooding witch they had to come 4 times to fix the floors i had all kinds of other problems. They dont renovate the apartment good its just covered up. My biggest problem is how you can hear your neighbors i live on the 1st floor. My neighbors are active at night and since they moved in since March i cant get enough of sleep on daily basis, a young couple who is really loud. They slam doors and walk really loud at 2am. They used to fight upstairs sometimes till 3 am it took the management to do something after i came to their office 4 times and called 2 times. it took almost 3 months for them to say something. i Asked to cancel my lease and they said they cant do it without me paying for fees its not fair because me and my wife do suffer from not sleeping. And people dont pick up after their pets so dont step on that grass and there was a shooting not long time ago inside the complex someone got shot in their car. Not Safe.. I cant wait to move out in March. They raised my rent after all of that of $55 WOW!!.

Fees Fees Fees Lived…read morethere for 1 year as one of the first residents. When I moved out, I cleaned the place spotless. They still charged me $463.84 for cleaning fees and painting fees. I have pics to prove it.

Highly recommend if you are looking for the most dysfunctional management. The apartment looked…read morenice at first, but it has lots of hidden problems. Our sink was leaking with mold growing inside. The paint is extremely cheap and collects marks very easily and they will charge you for it when you move out. On the flip side, the location is good. If you like surprising charges after years of moving out, i think that would be your place.

In terms of price/quality--easily the best place to rent in the New Brunswick area. The apartments'…read moreare spacious and the kitchens/bathrooms are beautifully designed. Management is very responsive and, based on personal experience, cares deeply about the wellbeing of its residents. The grounds are well kept and there is a strong sense of community among neighbors. Highly recommend to any prospective renters out there!!

Very bad customer service, dealing with rental agents who are rude, incompetent, unprofessional,…read moreeverything is always a mystery when you ask a question, can't get a straight answer, don't want to help you, when all I am trying to do is the right thing and can't get no help what so ever! But when you are looking for an apartment they make it sound like they are the best in the planet! But when you need assistance, you reach out to the office and you feel like your an imposition! And won't get any help, and get pushed around! They need to go get some sensitivity training!

Very bad experience staying here. We leased for a year and off the start our sink was clogged the…read morewhole year and they did nothing about it, the place smelled and they did not clean up after their last tenants. When our lease ended they found anything to charge us with, 50 DOLLARS, just for not wiping down the refrigerator which should be their job if new people are moving in. Told we HAVE to do a carpet cleaning so we hired people and paid 400 dollars, then at the final walk through they told us "it was a waste of time" because they were going to rip up the carpet anyways. Wasted 400 dollars and got charged 1920 even after having to pay a FULL MONTH rent even thought our lease only two weeks into the month. They are cheap, not nice people and we got charged with several small fees just because they found anything to complain about. I would not recommend it sadly.